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Audi Danbury - Service Center

Danbury, CT

4.7
977 Reviews

977 Reviews of Audi Danbury - Service Center

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April 29, 2021

Malfunction indicator light appeared on dash...The Malfunction indicator light appeared on dash... The vehicle had been running fine - this was a surprise to me. I called AudiDanbury..received appoint More

by EFREDANY
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

Gabriel is always professional and helpful. I brought my A6 in for service earlier this week. He always stays in contact with me so I can be on my way and get back to work promptly. More

by SCOTTR1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

Very pleased this time with the quality of service we received , al is the best and very trustworthy and honest, see you next time Thank you More

by michaelnestor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

Excellent service and so much better than any other audi dealership I have ever visited for service. I will only use Danbury for service going forward. More

by JHANTLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Guertin, Fred Mullen
April 27, 2021

My service manager, Al, always makes me feel special, as though the service was done with special care. I look forward to my visits. I am able to browse the new cars while waiting comfortably for the reques More

by HALCYON301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

Audi Danbury's service center is consistently top notch. They keep you informed of updates and the service technicians are thorough and professional. Good job. More

by KTHALEY1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
April 26, 2021

As always, Audi Danbury’s service was first rate. We have been buying snd servicing cars from them for 15 years and they are consistently outstanding. More

by dgildin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

This is a repeat service to change over season tires. The Audi team took care of the job on time as promised. That is appreciated. More

by lrm866999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

Personable staff, nice location. The snacks were wonderful. I wish my car was dried when it was washed, but who can complain about a courtesy car wash. More

by OPRUBIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Guertin, Fred Mullen
April 26, 2021

I just bought an S5 and brought it in for it's for first service. This was my first time having any of my cars serviced at an actual dealership and it was overall a good experience. When the work was done More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel
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