Audi Danbury - Service Center

Easy to schedule appointments at last minute. Love the videos from the technicians. They have a good way of explaining what they did and what may have happened. videos from the technicians. They have a good way of explaining what they did and what may have happened. More

They handled a difficult situation with grace and good humor. While far from the cheapest option, certainly the most professional and graceful. Glad I used them. humor. While far from the cheapest option, certainly the most professional and graceful. Glad I used them. More

We followed our service gentlemen from Pray when they all left and went to DanburyAudi. We are on our 4th Audi. The most important aspect about owning a car is trust. When you need service it is completed as left and went to DanburyAudi. We are on our 4th Audi. The most important aspect about owning a car is trust. When you need service it is completed as promised. It is almost a 35 minute drive to the dealership and I am always pleased to be received in a professional and personal manner. More

I had a side light out on my A6 that I wanted fixed and it wasn't done. The associate apologized and promised to call me the next day when the light came in but after a few weeks I still haven't heard back it wasn't done. The associate apologized and promised to call me the next day when the light came in but after a few weeks I still haven't heard back. This is after pay over $1600. More

As always the team at Danbury were great. John was in constant contact, gave updates and arranged for a loaner. I look forward to returning. constant contact, gave updates and arranged for a loaner. I look forward to returning. More

As always, Al did a great job taking care of me and my 2017 Audi A3. In & out in no time. Like clockwork! I wouldn't want to work with anyone else. 2017 Audi A3. In & out in no time. Like clockwork! I wouldn't want to work with anyone else. More

Easy to schedule appointment. Everything went as expected. Comfortable waiting area with laptop desk and coffee service. Pleased with the overall experience- two thumbs up to expected. Comfortable waiting area with laptop desk and coffee service. Pleased with the overall experience- two thumbs up to More

Rude and unhelpful. Made to feel like we were an interruption and not a valued customer. Our current Audi's are now old but he have purchased over 4 since 1998. interruption and not a valued customer. Our current Audi's are now old but he have purchased over 4 since 1998. More

We always deal with Gabriel for service. He is terrific. Very responsive and helpful. The work is always spot on. Very low stress! Love the video review of problems. Very responsive and helpful. The work is always spot on. Very low stress! Love the video review of problems. More

No complaints. Al Cretacci is great. i had no problems with the loaner and i was in and out of the dealer ship very quick with the loaner and i was in and out of the dealer ship very quick More