Audi Danbury - Service Center

Ver pleased with my experience. Al does a great job. Appreciated the video showing the condition of the car. Pick up was a breeze. Well done all around. Appreciated the video showing the condition of the car. Pick up was a breeze. Well done all around. More

Al Cretacci is very knowledgable and a true professional. My complaints are the person who I booked with did not give me all of the info pertinent to my check points. My other complaint was the car wash was My complaints are the person who I booked with did not give me all of the info pertinent to my check points. My other complaint was the car wash was actually horrible...I wasted an additional 1/2 hour waiting More

Excellent service!!! Ryan took the time to understand what was wrong with my vehicle, he kept my informed along the way and resolved the issue quickly! what was wrong with my vehicle, he kept my informed along the way and resolved the issue quickly! More

Gabriel was a phenomenal service advisor. I have been to a few different dealerships and found Audi Danbury to be above all else. Everything was on point and on time. Prices were reasonable and all of the s a few different dealerships and found Audi Danbury to be above all else. Everything was on point and on time. Prices were reasonable and all of the service was done without any issue. I will be taking my cars here from now on. If you're anywhere in the area, you should use Audi Danbury and request Gabriel. More

Service department continues to disappoint. Part on order, which was to repair a prior mangled job by the service department, and was to be installed while I waited, was damaged and unusable. Yet more order, which was to repair a prior mangled job by the service department, and was to be installed while I waited, was damaged and unusable. Yet more delay while we wait for a replacement. They also stared blankly at the steering column adjuster switch, which had become lodged inside the cowling, stating it wasn't a warranty issue, without offering to put back into place. My father took a look and fixed in 5 minutes. More

This dealership was a pleasure to deal with ! My car needs were attended to, I enjoyed your lovely surroundings while I waited, and was altogether treated super nicely. I look forward to my next visit. needs were attended to, I enjoyed your lovely surroundings while I waited, and was altogether treated super nicely. I look forward to my next visit. More

Pleasant experience and quality service. The appointment was timely as I waited in the nice quiet lounge area. I appreciate them taking care of my vehicle. appointment was timely as I waited in the nice quiet lounge area. I appreciate them taking care of my vehicle. More

Al is quite simply, the best. He treats me and my S8 impeccably well. His excellent service and knowledge keeps me coming back a repeat customer. Thank you! impeccably well. His excellent service and knowledge keeps me coming back a repeat customer. Thank you! More

Kept me up to date on the car - very friendly staff and service team. Easy purchase without a lot of push on upsell or making a fast decision. service team. Easy purchase without a lot of push on upsell or making a fast decision. More

Excellent service. Friendly, easy appointment process, safe environment. Kept me informed/updated of every step along the way. Happy to continue to use Danbury Audi for my service needs. safe environment. Kept me informed/updated of every step along the way. Happy to continue to use Danbury Audi for my service needs. More