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Audi Danbury - Service Center

Danbury, CT

4.6
978 Reviews

978 Reviews of Audi Danbury - Service Center

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April 04, 2022

Friendly, helpful, on time, loaner available. The price of repairing a center brake light was terrible, But that is the fault of the design of the vehicle, not the work of the service area. More

by BRUCEDEGEN62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2022

Efficient, reliable, service with courteous personnel. Waiting area spacious and clean with snack and coffee amenities. More

by debgf
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2022

Danbury Audi has always been great with there Service and there customer relations. My car has always been taken care of the right way each time it goes in for service. More

by john
Customer Service
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Guertin
April 03, 2022

Service department is very friendly and helpful very professional. Great communication with the repairs being preformed. More

by FIGGS72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Guertin
March 31, 2022

Great service. Timely manner. Very professional. Will always use this dealership. Never disappoint when I come here More

by LARRY.VAZQUEZ81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2022

Everything went smoothly. That's all there is to say and that's what I would expect. More

by CHUCK81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2022

Service advisor, Nate, was friendly and efficient. Service was done quickly and the waiting area was spacious and comfortable. Cappuccino was perfect too! More

by RDIMARTINO
Recommend Dealer
Yes
Employees Worked With
Nate Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2022

John Hanson is the best service manager I have ever dealt with. Amazing! Danbury Audi is fortunate to have him. More

by cwilleyrtn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2022

Could not ask for better customer service, it was professional and we will return when we need help with our Audis. More

by SARAHHEATH17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2022

Easily scheduled, loaner car was great, inspection video was helpful, and service representative was friendly and on top of things. More

by psychbot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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