Audi Danbury - Service Center

Service is excellent as usual from appointment to pick up, and John Hanson is great. up, and John Hanson is great. More

Have always found the Danbury dealership to be clean and comfortable. Gabriel and the Danbury team have always delivered. comfortable. Gabriel and the Danbury team have always delivered. More

Gabriel Henriquez is my customer service representative at Audi Danbury. He invariably demonstrates that he is both thorough and knowledgeable, that he excels at identifying and solving problems. Always pa at Audi Danbury. He invariably demonstrates that he is both thorough and knowledgeable, that he excels at identifying and solving problems. Always patient and exhibiting a positive attitude, he connects easily with customers, actively listens, and communicates clearly. Moreover he is genuine, empathetic, and friendly, consistently providing excellent customer service. Without a doubt, he is an asset to Danbury Audi! Definitely 5 stars!!! More

Clean and precise service area. Decent loaner car. They did everything they we’re supposed to do. Decent loaner car. They did everything they we’re supposed to do. More

The service department and, John, in particular are models for the word of dealerships. The reason I continue to buy from this dealership is because of the service department! models for the word of dealerships. The reason I continue to buy from this dealership is because of the service department! More

John Hanson of Danbury Audi is simply the best. I have been a loyal Audi customer for close to 20 years because of the outstanding service department and in particular because of John Hanson of Dan I have been a loyal Audi customer for close to 20 years because of the outstanding service department and in particular because of John Hanson of Danbury Audi. He's knowledgeable, honest, forthright, and always explains in terms I can understand. He promptly returns phone calls and emails. I no longer live in the area, but, from time to time have needed advice and he's always willing to help. He is an incredible asset to Danbury Audi. More

I look forward to my service visits for my Audi TT. John Hanson and the Danbury Audi team exceed my expectations. I love the srvice video. John Hanson and the Danbury Audi team exceed my expectations. I love the srvice video. More

I had an 11 am appt. for service, but was told it wouldn't be ready for 2-3 hrs. due to lunch time. Don't understand why I was given this time frame, since I preferred an for service, but was told it wouldn't be ready for 2-3 hrs. due to lunch time. Don't understand why I was given this time frame, since I preferred an afternoon appt. to start with. I did get a loaner car, so I was able to leave..All in all the service was good. Nat was polite and had my car ready earlier then expected. Other then the time, I would have given a 5 star. More

Was able to drop the car off at my convenience, and when the maintenance took longer than expected, they told me to keep the loaner car for a few days while they waited for a part instead of having me come the maintenance took longer than expected, they told me to keep the loaner car for a few days while they waited for a part instead of having me come back. I couldn't have asked for more. More

Efficient, comprehensive, and very knowledgeable and friendly Audi staffer, Nate. Everything was done on time. friendly Audi staffer, Nate. Everything was done on time. More