Audi Danbury - Service Center

Very disappointed. Told that 5 1/2 year service include significant work, but when asked for detail, it turned out to be oil change, fluid top up, and spark plug chang Told that 5 1/2 year service include significant work, but when asked for detail, it turned out to be oil change, fluid top up, and spark plug change. I was charged 5.5 hours for this, which seems ridiculous and resulted in $1500 bill. To make matters worse, they didn’t even reset maintenance light (btw they missed last time too and told me car had to be brought back to dealership). Pathetic… More

Great service! Al is very polite and thoughtful! This was the first time I used the shuttle and I didn’t realize I needed to be by the front entrance for pickup! I Al is very polite and thoughtful! This was the first time I used the shuttle and I didn’t realize I needed to be by the front entrance for pickup! I applaud the driver who waited. Al found me by phone and the driver came to me! My apologies! Thanks for the good service! More

Audi of Danbury never disappoints. My service advisor, Gabriel Henriques goes above and beyond to make my experience as easy and trouble free as possible! My service advisor, Gabriel Henriques goes above and beyond to make my experience as easy and trouble free as possible! More

Except for the incredibly long wait fro the car to arrive, my experience was first rate. All commitments were honored and even got a full tank of precious gas. arrive, my experience was first rate. All commitments were honored and even got a full tank of precious gas. More

Friendly service, as usual, but never received a response to my call with a follow up question about the service to my call with a follow up question about the service More

Gabe is a consummate professional who consistently goes out of his way to help me. Always a great experience! out of his way to help me. Always a great experience! More

Service tech was a great help and a pleasure. Would offer this tech to other clients a very well informed service tech. Would offer this tech to other clients a very well informed service tech. More

This is my 4th Audi I have owned and have dealt with 4 different dealership. Hands down Audi Danbury dealership is the best service department I have ever dealt with and it is not even close. The manage different dealership. Hands down Audi Danbury dealership is the best service department I have ever dealt with and it is not even close. The manager who runs this department should receive a gold medal. Top notch on everything! More

It service is always excellent and my service technician is always informative throughout the entire process. I would highly recommend Danbury Audi! is always informative throughout the entire process. I would highly recommend Danbury Audi! More

Excellent service! We have a personal relationship with our service technician who always looks after us & our cars. We’ve been doing business at Danbury Audi for 35+ y We have a personal relationship with our service technician who always looks after us & our cars. We’ve been doing business at Danbury Audi for 35+ years. More