Audi Dallas - Service Center

Service Par Excellence The service at Audi Dallas is outstanding. Specifically, our service advisor, Jordan Windham, is head and shoulders above the rest. His professionalis The service at Audi Dallas is outstanding. Specifically, our service advisor, Jordan Windham, is head and shoulders above the rest. His professionalism--thoughtfulness, pride in his work, interest in his clients, his knowledge of Audi vehicles--and his attentiveness make him an A-class employee. We will purchase another Audi vehicle at this dealership not only because Audi makes great ones, but largely because of the service we've received from Jordan. I continue to recommend him/the dealership to all my friends. More

Audi Dallas - Terrible Service RUN!!! I don't know where these other reviews are coming from but anyone i talk to says Audi Dallas has the worst service including my own experience. i have I don't know where these other reviews are coming from but anyone i talk to says Audi Dallas has the worst service including my own experience. i have been there 5 times already for squeaky brakes and they lied to audi corporate they fixed the problem. i brought my business to Audi plano. Huge difference More

Scheduled maintenance Went in for scheduled maintenance. The car had a few more issues. My car was assigned to Floyd Andrews and additionally the shop foreman Jorge was loo Went in for scheduled maintenance. The car had a few more issues. My car was assigned to Floyd Andrews and additionally the shop foreman Jorge was looking over everything. Everything was taken care of in the best way and I faced no issues. They called every single day to update me with the progress and worked around my schedule which is not a very common experience. Very impressed by everything! More

I have always been totally satisfied with the friendly and professional attention I have received from Jordan Windham at Audi Dallas. Jordan's attention to my needs as a customer, combined with his knowle and professional attention I have received from Jordan Windham at Audi Dallas. Jordan's attention to my needs as a customer, combined with his knowledge of the Audi and his natural people skills must make him a highly valued member of the Audi Dallas team and I certainly wish him the success in the company he rightly deserves. More

I rarely have to bring my car in for service, but when I do I know I will have the best customer service! I have been with this dealership for almost 4 years and throughout my service history I have worked do I know I will have the best customer service! I have been with this dealership for almost 4 years and throughout my service history I have worked with Jordan Windham directly and he has always gone above and beyond to help me with all of my needs or just to teach me about my car..! I would highly recommend this dealership for new sales and the service department for running an impeccably smooth operation! More

This is the second set of vehicles for my husband and myself. When deciding to get another set of Audi vehicles it came down to the level of quality service that Jordan Windham provided us with. myself. When deciding to get another set of Audi vehicles it came down to the level of quality service that Jordan Windham provided us with. More

I have been going to Audi Dallas for almost 7 years... I am on my second Audi and have been working with Jordan since almost day one ! He is awesome and always has a smile on his face !!... He takes great am on my second Audi and have been working with Jordan since almost day one ! He is awesome and always has a smile on his face !!... He takes great care in explaining what is going on and I know I'm in good hands with him !....everyone is great over at Audi Dallas... from sales to service ... They make you feel like family :)!!....and because of that...and Jordan, I'm an Audi Dallas customer for life :)!... More

Getting a car serviced for routine or unscheduled maintenance is never fun however I would recommend this service center for 2 reasons - 1) Quick/Easy. 2) Service center rep - Jordan Wyndham. I can't maintenance is never fun however I would recommend this service center for 2 reasons - 1) Quick/Easy. 2) Service center rep - Jordan Wyndham. I can't really say much about prices as this is an Audi dealer so you can't get out the door for cheap. Anyway, they are always timely with getting me in, doing the work and back out the door. I've worked with Jordan exclusively and wouldn't want to work with anyone else. He is professional, friendly and very very knowledgeable. More

After purchase I only deal with service department to keep car in best shape. Jordan Windham always greets with smile and is efficient and knowledgeable. Great with explanations and patience. He knows keep car in best shape. Jordan Windham always greets with smile and is efficient and knowledgeable. Great with explanations and patience. He knows his customer and the car. He always considers my work demands in having unexpected(warning lights) things handled as well as regular maintenance. My spouse changed to Audi because of my experience. More

Jordan is so attentive!! The service is always speedy. He does not try to upsell me on parts, etc. always honest. Tom Hutton is a fabulous salesman that makes sure I don't drive off the lot until I know does not try to upsell me on parts, etc. always honest. Tom Hutton is a fabulous salesman that makes sure I don't drive off the lot until I know all of the bells and whistles of car. More