982 Reviews of Audi Dallas - Service Center
Jordan Windham is the best I bought my A6 at another Audi dealer and had the initial service performed there. Then I tried Audi Dallas and, through a stroke of good fortune, I I bought my A6 at another Audi dealer and had the initial service performed there. Then I tried Audi Dallas and, through a stroke of good fortune, I was assigned Jordan as my service coordinator. I have not looked back. Jordan takes complete ownership of my service experience, making sure I have a loaner ready if I need one, informing me of and explaining needed repairs, and being available whenever I need him via e-mail or phone. In fact I recommended Audi Dallas just this past weekend, while standing in the parking lot of the grocery store, to a nice woman who said her husband was looking to purchase an Audi. Thanks Jordan for consistently making my service experience great! More
Customer Obsessed Jordan is quite frankly the best service advisor I have ever had the pleasure of dealing with, he makes the process painless, and that in of itself is Jordan is quite frankly the best service advisor I have ever had the pleasure of dealing with, he makes the process painless, and that in of itself is pretty remarkable. Taking your car to the dealership can sometimes be a little nerve racking, but regardless of the issue Jordan has been there for me and my TTS... The free car wash is a nice touch.. More
impressive Nothing shot of impressive is all I have to say regarding our experience in working with Jordan Windham. Phenomenal asset to the dealership! Extremely Nothing shot of impressive is all I have to say regarding our experience in working with Jordan Windham. Phenomenal asset to the dealership! Extremely courteous and always takes extensive time to explain process of what's going to happen. More
Amazing! I'm a happy customer! Jordan takes great care of me and my Audi and does so with integrity! I would highly recommend working with him any day! I'm a happy customer! Jordan takes great care of me and my Audi and does so with integrity! I would highly recommend working with him any day! More
Great Service I recently dropped off my Audi for service, and my experience has been great! Jordan Windham has set up my appointment fast and had provided me with I recently dropped off my Audi for service, and my experience has been great! Jordan Windham has set up my appointment fast and had provided me with excellent customer service! More
Best Service EVER I have now owned three Audi's that were purchased from Dallas Audi. I have never had anything but EXCELLENT service from everyone at this dealership. I have now owned three Audi's that were purchased from Dallas Audi. I have never had anything but EXCELLENT service from everyone at this dealership. I live 300 miles away and have had absolutely no problems getting an appointment at any time I needed one. They are so accommodating and work around my travel times. Jordan Windham has been my personal service manger for 5 years now and he has done an outstanding job of handling ALL of my service needs when they have been necessary. He has even gone above and beyond to help me out while in town over a weekend when an emergency happened. Jordan is the best and most organized service managers I have ever had the pleasure of working with. More
Very Helpful Jordan Windham is extremely helpful everytime I bring my car in to get serviced, and he makes the experience very pleasant and personable. I would hig Jordan Windham is extremely helpful everytime I bring my car in to get serviced, and he makes the experience very pleasant and personable. I would highly recommend him. More
Service Advisor - Jordan Windham Jordan Windham, Service Advisor, is one of a kind. I take one of our other cars down the street, and while our service advisor there is good, he is n Jordan Windham, Service Advisor, is one of a kind. I take one of our other cars down the street, and while our service advisor there is good, he is not even in the ballpark with Jordan. Jordan is… Reliable Prompt Professional Courteous Friendly Thorough …the list could go on. I think you understand the way Jim and I feel about his service. He’s definitely the best service advisor I have ever dealt with in my 30+ years of vehicle ownership. Thanks for all you guys do at Audi Dallas. More
Best Service in Dallas! I have had cars serviced at that 'other' Dallas-Fort Worth dealership family that boasts the very best customer service, and I can tell you that hands I have had cars serviced at that 'other' Dallas-Fort Worth dealership family that boasts the very best customer service, and I can tell you that hands down, Audi Dallas and specifically my service advisor, Jordan Windham, are head and shoulders above them! There is really no comparison -- they're not even in the same league. I would honestly buy another car at this dealership entirely because of the great service I receive from their service department. I recommend them to everyone I know! More
Great service! I bought my car here and have always gotten it serviced here. Jordan is my service advisor and he is great. Really professional, courteous, and trus I bought my car here and have always gotten it serviced here. Jordan is my service advisor and he is great. Really professional, courteous, and trust worthy. He doesn't try and get me to fix things that don't need to be fixed and he always takes care of me. He has gone above and beyond multiple times to make sure I could pick my car up after work so that I didn't have to take time off. I have never had a problem with any of the work that I have had done there either. The sales staff is always nice and friendly to me as well. They always wave at me when they see me in the service bay. Overall I would definitely recommend this dealership. More