Audi Dallas - Service Center

very smooth Very helpful and considerate service department. I will always ask for Issac and the wait was pleasant Time was less than I expected So easy Very helpful and considerate service department. I will always ask for Issac and the wait was pleasant Time was less than I expected So easy More

Excellent service and use of technology Marvin did a fantastic job of informing me of updates on my vehicle while at the same time indicating to me an honest approach going forward. I had br Marvin did a fantastic job of informing me of updates on my vehicle while at the same time indicating to me an honest approach going forward. I had brakes that had a little life in them and instead of recommending replacement immediately, he suggested waiting until the brake light comes on and deal with all 4 tires at the same time. He is profession, courteous, prompt and does not cry over spilled milk. Highly recommended. More

Service 10 24 16 Mr. Nieto was friendly, thorough, professional, gave detailed explanation of the services I requested.I would recommend Mr. Nieto. I will return becau Mr. Nieto was friendly, thorough, professional, gave detailed explanation of the services I requested.I would recommend Mr. Nieto. I will return because of my experience with him. More

Best it can get! Excellent customer service. As a former customer of autonation, I'm so happy I switched to Audi Dallas. They treat you as family and not as a custom Excellent customer service. As a former customer of autonation, I'm so happy I switched to Audi Dallas. They treat you as family and not as a customer. Eric very knowledgeable and very helpful every time, always smiling and available for questions. Special mentioning to Ralph the mechanic. I don't think I ever got such detailed answers and simple explanations from any mechanic. Hope you stay family owned and I will and am recommending you to everyone I know. Thanks (again) for the great service. Zeev & Christina Miller More

Pathetic service and customer experience These guys are fine for buying the car. But their service is so pathetic. I spoke with Mr.Daniel Mclure the head of service, when I say I am not h These guys are fine for buying the car. But their service is so pathetic. I spoke with Mr.Daniel Mclure the head of service, when I say I am not happy with my overall customer experience with the service at your dealership and he in turn says that he is my customer and his experience is also not good. I don't really understand his stupid logic on how he is my customer. I would never deal with them. If you are dealing with, please check the following. 1. Thoroughly check your car after the service before leaving. They might have dings on your car, break some of the parts of your car or even miss some of your parts. 2. See you might have an empty tank and they don't even bother to tell you that your gas is getting low. 3. Important thing is check your bill and ask them clarity of break down by each service they have performed on your car. There are might double charges or the unit price of some of the items area drastically doubled or they would call you back to say that you still owe them. If you leave the dealership, and find them they in-turn point at you and say you might have done it outside and asking them for replacement. They are so pathetic in service, don't recommend them at all for servicing your car. More

INCREDIBLE Wonderful experience!!! The most incredible experience ever. They worked hard to meet all the needs in what I was looking for. HIGHLY RECOMMEND!!! Exc Wonderful experience!!! The most incredible experience ever. They worked hard to meet all the needs in what I was looking for. HIGHLY RECOMMEND!!! Excited to have my Q7!!! More