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Audi Dallas - Service Center

Dallas, TX

4.8
996 Reviews

996 Reviews of Audi Dallas - Service Center

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April 03, 2017

Exceeded expectations! Took my A6 in for 55k mile service. Once again my service rep Andy and the entire service team deliver excellence! Minimum wait time, thorough explan More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy mireles
Apr 04, 2017 -

Audi Dallas responded

Mike, thank you so much for sharing a note regarding your recent service experience. We appreciate the note and look forward to serving you again next time! Thanks again.

March 31, 2017

Recall and repair work Jordan did an outstanding job coordinatoring, informing and following through on the service and maintenance of our Audi. His professionalism and atte More

by ASchober
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Mar 31, 2017 -

Audi Dallas responded

Thanks for servicing with us and mentioning Jordan as a big part of the process. We appreciate you and look forward to serving you again next time! Have a wonderful weekend.

March 24, 2017

Excellent service Mr. Isaac Nieto was professional, prompt, and courteous. Ensured my vehicle's recalls were completed in a quick and proper manner. He is a very knowle More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Mar 24, 2017 -

Audi Dallas responded

Dan, thanks for the feedback regarding Isaac! We appreciate your note and glad to hear your entire experience was 5-star. Let us know when we can have the opportunity to serve you again. Have a great weekend!

March 24, 2017

Excellent and Fast I was very happy with Marvin and the Audi service. I was taken care of quickly, car was washed and never treated no other way but the best. Thanks More

by lhunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2017 -

Audi Dallas responded

Thanks for the note! We're pleased that Marvin was able to assist you and that everything was 5-star! Let us know when we can assist you next. Thanks again!

March 10, 2017

Customer service Isaac Nieto answered my questions before I ask . He came by and said we are here almost done . Mr. Nieto exceeded his expectations. Great service . More

by Venus10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Mar 10, 2017 -

Audi Dallas responded

Thank you for the kind note! We sure appreciate the opportunity to assist you and glad that Isaac was the one to the the lead. Thanks again and we'll see you next time!

March 04, 2017

Service My service person was very prompted, cordial and professional. The facility as always was quite accommodating in terms of cleanliness and substance a More

by 216Bandit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Mar 05, 2017 -

Audi Dallas responded

Thanks for servicing with us! We appreciate the endorsement of Isaac and glad to hear the experience was 5-star. We look forward to your next visit. Thanks again!

February 24, 2017

Great service The service writer Marvin was professional knowledgeable and very helpful , I appreciate the courtesy as well, the service was impeccable and very fa More

by Holy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2017 -

Audi Dallas responded

Thank you for the kind mention of Marvin and your experience at our dealership. We appreciate every opportunity to serve you and definitely yearn for the next. Thanks again!

February 12, 2017

Scheduled service check Received great service and was accommodated on short notice to bring my car in for a scheduled service check (based on mileage). Jordan Windham was po More

by NewtoAudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Feb 13, 2017 -

Audi Dallas responded

Thanks for servicing with us! We're pleased to read that your experience went smoothly and that Jordan was able to assist you! Thanks again and let us know when it comes time for the next service. See you next time.

February 08, 2017

Very timely and service advisor was very professional My visit was very timely. The service advisor was very professional and friendly. I was also greeted very professionally when I initially arrived at More

by Blondy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Feb 08, 2017 -

Audi Dallas responded

Thank you for servicing with us! Glad to hear your visit was timely! We're here when you need us and look forward to serving you again next time!

February 06, 2017

Awesome service advisor Never been so happy that I own an Audi. When my service advisor, Erik, contacted me today that my car was ready, I told him I had the flu and could he More

by Audi Tricia
Recommend Dealer
Yes
Employees Worked With
Feb 06, 2017 -

Audi Dallas responded

Tricia, thank you for the kind note. We're glad to hear that Erik was able to help you out when you weren't feeling good. We hope you feel better and look forward to serving you again next time. Thanks!

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