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Audi Dallas - Service Center

Dallas, TX

4.8
982 Reviews

982 Reviews of Audi Dallas - Service Center

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March 10, 2017

Customer service Isaac Nieto answered my questions before I ask . He came by and said we are here almost done . Mr. Nieto exceeded his expectations. Great service . More

by Venus10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Mar 10, 2017 -

Audi Dallas responded

Thank you for the kind note! We sure appreciate the opportunity to assist you and glad that Isaac was the one to the the lead. Thanks again and we'll see you next time!

March 04, 2017

Service My service person was very prompted, cordial and professional. The facility as always was quite accommodating in terms of cleanliness and substance a More

by 216Bandit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Mar 05, 2017 -

Audi Dallas responded

Thanks for servicing with us! We appreciate the endorsement of Isaac and glad to hear the experience was 5-star. We look forward to your next visit. Thanks again!

February 24, 2017

Great service The service writer Marvin was professional knowledgeable and very helpful , I appreciate the courtesy as well, the service was impeccable and very fa More

by Holy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2017 -

Audi Dallas responded

Thank you for the kind mention of Marvin and your experience at our dealership. We appreciate every opportunity to serve you and definitely yearn for the next. Thanks again!

February 12, 2017

Scheduled service check Received great service and was accommodated on short notice to bring my car in for a scheduled service check (based on mileage). Jordan Windham was po More

by NewtoAudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Feb 13, 2017 -

Audi Dallas responded

Thanks for servicing with us! We're pleased to read that your experience went smoothly and that Jordan was able to assist you! Thanks again and let us know when it comes time for the next service. See you next time.

February 08, 2017

Very timely and service advisor was very professional My visit was very timely. The service advisor was very professional and friendly. I was also greeted very professionally when I initially arrived at More

by Blondy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Feb 08, 2017 -

Audi Dallas responded

Thank you for servicing with us! Glad to hear your visit was timely! We're here when you need us and look forward to serving you again next time!

February 06, 2017

Awesome service advisor Never been so happy that I own an Audi. When my service advisor, Erik, contacted me today that my car was ready, I told him I had the flu and could he More

by Audi Tricia
Recommend Dealer
Yes
Employees Worked With
Feb 06, 2017 -

Audi Dallas responded

Tricia, thank you for the kind note. We're glad to hear that Erik was able to help you out when you weren't feeling good. We hope you feel better and look forward to serving you again next time. Thanks!

February 06, 2017

I love my Audi! Service is excellent! It's always a pleasure to visit. Thank you Reed Manchsester for always taking such good care of me! You're the best! More

by Ann R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reed Manchester
Feb 08, 2017 -

Audi Dallas responded

Ann, thanks for the kind note! We sure appreciate your mention of Reed and so glad that your experience was 5-star all around. We'll be sure to pass your kind note along to Reed and our management. Thanks again for stopping by and let us know when we can serve you next! Thanks again.

February 02, 2017

Consistently the best service Audi Dallas consistently has provided thw best service of any dealership I have ever encountered. The asst service manager always goes out of gis way More

by A7_forever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don the service center Deiver, Jordan Windham
Feb 02, 2017 -

Audi Dallas responded

Thank you for the kind note! We are so pleased that your experience at our dealership with Jordan has been so pleasant. We also appreciate your feedback. Let us know when we can serve you next! Thanks again and see you next time.

January 27, 2017

Thank you Daniel McClure Thanks to Daniel McClure, he was able to help me out in such a professional manner. Mr. McClure is compassionate towards his customers and truly cares More

by Andres Lopez
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2017 -

Audi Dallas responded

Andres, thank you for stopping by and providing an updated review. We're pleased that we were able to get you squared away regarding your issues and we look forward to serving you again next time. Thank you again.

January 26, 2017

Professional service The service department is managed by the most knowledgeable service expert I have been exposed to. In addition the professionalism, courtesy and rrspe More

by A84.3Lowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Ioannou
Jan 26, 2017 -

Audi Dallas responded

Thanks for the kind note! We sure appreciate the opportunity to serve you. Please let us know anytime we can provide additional assistance. Thanks again and we'll see you next time!

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