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Audi Dallas - Service Center

Dallas, TX

4.8
982 Reviews

982 Reviews of Audi Dallas - Service Center

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October 30, 2017

Excellent overall service Left my vehicle for 2 recalls & as always received exceptional service. Jordan went above & beyond to service my car. I requested to get oil topped of More

by MARILYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Oct 30, 2017 -

Audi Dallas responded

MARILYNLAPEPA, thanks for the kind note! We're pleased Jordan could meet your expectations during your service and we look forward to serving you again in the future! Thanks again and have a great week!

October 20, 2017

Always a pleasure Almost 9 years ago I bought my car here and have never once had bad experience worth the dealership or the car. My service team always finds ways to More

by Harrisonmichelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Oct 20, 2017 -

Audi Dallas responded

Harrisonmichelle, thanks for the kind note! We're pleased you've enjoyed your time with us these past 9 years! Here's to many more! Thanks again and have a great weekend!

October 18, 2017

No responsibility They lost my hitch cover and promised send me one. I didn't get it over month and no respond for it. I won't back to there. I recommend if you would g More

by Kyoung Park
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Seely
Oct 20, 2017 -

Audi Dallas responded

Kyoung Park, we're terrible sorry to hear this. Our Service Manager, Daniel McClure has been made aware of your situation and would like to speak with you and see what can be done to resolve your issues. You can contact Daniel directly at 214.561.1850 or daniel.mcclure@audidallas.com. Talk soon!

October 16, 2017

Maintenance Had tire trouble audi dallas fixed me up really fast. I would never go anywhere else audi dallas is the best always all the time More

by A8l2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2017 -

Audi Dallas responded

A8l2017, thanks for the kind note! We're glad we could get you back on the road quickly, let us know if you need anything in the future! Thanks again and have a great week!

October 15, 2017

Few Concerns Staff could be more friendly in ALl departments, Marvin was great as always and very attentive. Complimentary car wash was the worse, car was dirty! More

by Missbsm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2017 -

Audi Dallas responded

Missbsm, we're sorry to hear that your recent experience with us was not five-star. We're passing your note along to our management for review and look forward to providing you a MUCH better experience on your next visit. We can't improve without honest customer feedback such as yours, so for that we appreciate it! See you next time.

October 14, 2017

Great communication! As usual Audi Dallas provided me with excellent service. A hassle free reminder call from Audi led to a service appointment the next morning. I feel More

by Audi Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
Oct 15, 2017 -

Audi Dallas responded

Thanks for the positive rating and mention of your recent experience with Kyle. We appreciate your feedback and note and look forward to serving you again on your next visit. Thanks again!

October 13, 2017

Excellent service Excellent friendly and professional service. Thank you Kyle Jackson for your prompt and excellent service. I will definitely come back again to see yo More

by Saso2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
Oct 15, 2017 -

Audi Dallas responded

Saso2017, thanks for the positive rating. We appreciate your feedback and mention of Kyle and look forward to serving you again on your next visit. Thanks again!

October 13, 2017

Great service My service rep Kyle Jackson was great! He took care of everything from start to finish. I would recommend this location and rep to anyone. More

by aoverstr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
Oct 15, 2017 -

Audi Dallas responded

Thanks for the positive rating and mention of Kyle! We appreciate your feedback and look forward to serving you again on your next visit. Thanks again!

October 07, 2017

Great and thorough Issac is always helpful from the second I walk In the door! He goes above and beyond to make sure I’m happy with my service. More

by Michele15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Oct 08, 2017 -

Audi Dallas responded

Michele, thanks for the kind rating and mention of Isaac! We're pleased you enjoyed your experience with us and look forward to serving again you next time! Thanks again and have a great rest of your weekend!

October 04, 2017

Superior Service Erik Muniz was professional & knowledgeable! He diagnosed my car concerns accurately. I only had to tell him once. He resolved it promptly and ensured More

by euroq5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentlemen who helped guide me to my loaner vehicle.
Oct 05, 2017 -

Audi Dallas responded

Euroq5, thanks for the feedback! We're pleased you've enjoyed your service experiences with Erik and we look forward to serving you again in the future! Thanks again and have a great rest of your week!

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