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Audi Dallas - Service Center

Dallas, TX

4.8
982 Reviews

982 Reviews of Audi Dallas - Service Center

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November 26, 2018

Great customer service! Marvin did an excellent job! I needed new tires before work. My issue was fixed promptly and professionally. I appreciate the effort made to get me in More

by Downtownrx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Audi Dallas responded

Thank you for noting your recent experience with Marvin! We greatly appreciate your feedback and look forward to the next opportunity to serve you. Thanks again!

November 24, 2018

Great Service Audi Dallas is my choice for ALL things Audi. Appointment for service was set for a time convenient to my schedule and my arrival was expected. Work w More

by S5MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2018 -

Audi Dallas responded

Thank you for the praise, S5MC. We appreciate your feedback! See you next time!

November 24, 2018

Excellent Always top notch service at Audi Dallas. From the service representatives to the sales team, they make everyone feel important. Always prompt, timely More

by Knabors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Nov 24, 2018 -

Audi Dallas responded

Knabors, we appreciate your business, your praise and your feedback! See you next time! Thanks again!

November 19, 2018

Service Experience I took my Audi in for a minor issue in the middle of the day during a holiday week. They took me without an appointment and service was completed with More

by vbost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Seely
Nov 19, 2018 -

Audi Dallas responded

Thank you for stopping by to rate your experience. We appreciate your 5-stars and look forward to serving you on your next visit. Thanks again!

November 14, 2018

Recall work and consequential additional cost of 4 x tire re Took car in for recall work to be done and was advised to have 4 x tires changed which was unrelated. I’m ok with the advice of changing tires and had More

by Art
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 14, 2018 -

Audi Dallas responded

Art, we appreciate your feedback and understand your frustration. We are passing your note along to our service managers for review to ensure that our reps are are properly addressing tire pressure. Thank you for the insight. We look forward to providing a better experience on your next visit. Thanks again!

November 10, 2018

Everything was great. I have given Audi of Dallas an excellent rating due to the prompt service that was given, all of the staff were friendly and helpful and the cleanline More

by BreBre2510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle in the service department., Annabella Kiehl
Nov 10, 2018 -

Audi Dallas responded

BreBre, thanks for the 5-star feedback and mention of Annabella. We appreciate your rating and look forward to seeing you on your next visit. Thanks again.

November 07, 2018

Maintenance Erik is a real professional. Always going the extra step to make the visit a great experience. Always look forward to seeing him when I come in for ma More

by 22056lw1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Audi Dallas responded

Thank you for the kind mention! We're pleased that Erik has been able to take care of your service needs. Thanks again for the kind note and we look forward to serving you again when the time comes! Have a great rest of your week!

November 03, 2018

Outstanding Jordan took excellent care of me. Definitely a fantastic associate with a great attitude. He really adds that personal touch to every visit. Add words More

by Randevu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Nov 03, 2018 -

Audi Dallas responded

Thank you for the kind mention! We're pleased to hear that Jordan has been able to take care of you. Thanks again for the kind note and we look forward to serving you again when the time comes! Have a great weekend!

October 31, 2018

Always good I appreciate that I can go here at my appointment time and be out in the amount of time it takes me to go grab a bite. I enjoy the helpfulness and dem More

by Smiech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Seely, Alejandro Ortiz-Mejia
Oct 31, 2018 -

Audi Dallas responded

Thank you for the kind words and for taking the time to write your review! We're glad that we have always been able to take care of you in a timely manner. We look forward to serving you additionally in the future.

October 30, 2018

Great people Marvin is a busy man but he was great and proficient in assisting me with getting my service completed in a timely manner. Thank you More

by Devonia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

Audi Dallas responded

Thank you so much for your business and your great review, Devonia! We are very happy to hear that you enjoyed working with us and happy to hear that Marvin was able to assist. We look forward to your next service visit with us.

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