Audi Dallas - Service Center

Service department so bad I stopped buying Audi brand Been attempting to get my Audi A8 serviced here for years. Dealership so poorly managed you'll never have the same person in the service department f Been attempting to get my Audi A8 serviced here for years. Dealership so poorly managed you'll never have the same person in the service department from one visit to the next. The turnover is so high, anyone you meet in service will be gone in a few months. Want to call for an appointment? Good luck. The online number routes to some third-party 800 number that doesn't easily connect to Audi Dallas. When you do get through to Audi Dallas, the odds a human will actually take a call is slim. After you leave a VM to get a call back to schedule an appointment, hours will typically pass. The phone tag is so painful, I drive to the dealership in person to schedule an appointment! Their loan cars are so sparse, appointments typically are scheduled over a week in advance. The check-in and check-out process is faster for liver-transplant surgery than here. Not bad people but compared to other service departments near them, this is the bottom of the barrel. More

Best Audi service in DFW Jordan is the reason we drive from Plano to service our car. We have two dealers that are closer to us, but have no reason to visit them as long as J Jordan is the reason we drive from Plano to service our car. We have two dealers that are closer to us, but have no reason to visit them as long as Jordan keeps doing the great job that he does in Dallas! More

Trust, respect and friendliness Friendly. Bought Audi to feel safe. Was warned that maintenance was too costly on Audi, I trust Jordan Windham. Does what is right for me. Friendly. Bought Audi to feel safe. Was warned that maintenance was too costly on Audi, I trust Jordan Windham. Does what is right for me. More

Service I live in Plano 3.5 miles from Boardwalk Audi. I take my car to Audi Dallas. Nicer people. Better service. Better atmosphere easy to work with. I live in Plano 3.5 miles from Boardwalk Audi. I take my car to Audi Dallas. Nicer people. Better service. Better atmosphere easy to work with. More

Service Pleased with the service Dept and staff Have had two recalls on my 2015 A5 Cabriole Scheduling was easy with a shuttle offered if needed and I have Pleased with the service Dept and staff Have had two recalls on my 2015 A5 Cabriole Scheduling was easy with a shuttle offered if needed and I have always been greeted with a smile when I pulled in More

Fixed ruptured fuel tank I was out of state and was towed in. They did a fantastic job accommodating me and working with the insurance company! Price was exactly what was esti I was out of state and was towed in. They did a fantastic job accommodating me and working with the insurance company! Price was exactly what was estimated and the service was excellent. More

Excellent This was my first time at the dealership and the staff was very friendly and helpful. The dealership was clean. I will be back to get my car serviced This was my first time at the dealership and the staff was very friendly and helpful. The dealership was clean. I will be back to get my car serviced again. More

Service visitaudi Audi Dallas consistently gives great service. They have definitely earned my loyalty. I trust the brand and the dealership. I choose them over indepen Audi Dallas consistently gives great service. They have definitely earned my loyalty. I trust the brand and the dealership. I choose them over independent mechanics for my service More

Ask for Marvin Marvin is the only associate in the service department that I would trust to handle anyone else’s request! Work on your customer service in all depa Marvin is the only associate in the service department that I would trust to handle anyone else’s request! Work on your customer service in all departments!! More

car service Committed to making sure that I was satisfied with the services for today and if any more concerns Kyle Jackson make sure that I had his contact info Committed to making sure that I was satisfied with the services for today and if any more concerns Kyle Jackson make sure that I had his contact information. More