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Audi Dallas - Service Center

Dallas, TX

4.8
982 Reviews

982 Reviews of Audi Dallas - Service Center

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January 18, 2019

Audidallas=Excellence Never be inconvenienced, from the highest integrity service and maintenance to excellent communication, Jordan Windham@audidallas has all bases covere More

by chad49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Windham
Jan 19, 2019 -

Audi Dallas responded

Chad49, thank you for your endorsement of our team and your experience. We're pleased to hear that Jordan and John Paul have been able to provide you excellent experiences. We look forward to the next opportunity to assist you! Thanks again.

January 17, 2019

Awesome Very prompt and efficient service was greeted with politeness and respect my car came back to me clean and has been running perfect ever since I’ve n More

by Hatters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Timin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2019 -

Audi Dallas responded

Thanks for the praise regarding Marvin and Artie! We greatly appreciate your note and look forward to the next opportunity to serve you. Have a great weekend. Thanks again.

January 17, 2019

Customer service is not their strong suit. A luxury car brand should have luxury customer service. This dealer does not provide excellent customer service. Even if I like my Audi, I will probab More

by Myrtle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle
Jan 18, 2019 -

Audi Dallas responded

Myrtle, we apologize your experience has been less than pleasant. We'd like to learn a bit more about what happened so that we may look into the issues you describe and see what we can do to make it right. You may reach us additionally at social@audidallas.com Thank you and talk soon.

January 15, 2019

Very helpful Very responsive and customer focused. Made it easy to service my car and see to it that I had transportation both to and from work More

by gsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jordan Windham, Annabella Kiehl
Jan 15, 2019 -

Audi Dallas responded

GSY, thank you for the kind note and mention of excellent service! We greatly appreciate your feedback and look forward assisting you next time. Best wishes and thanks again.

January 09, 2019

Painless, quick, professional Audi Dallas is alway professional and quick. I feel confident I am receiving the best care for my vehicle. They make the entire process pain free for More

by Shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Jan 10, 2019 -

Audi Dallas responded

Shannon, thank you for the 5-star feedback and mention of Isaac! We greatly appreciate your 5-star rating and look forward to serving you additionally next time. Thanks again!

January 03, 2019

Oil/filter; inspection and battery. They were efficient, courteous and efficient. They performed the service in the time they estimated and were very helpful in answering questions and p More

by Rob987trains
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel McClure
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Audi Dallas responded

Rob987trains, thank you for stopping by to leave us praise. We appreciate your feedback and look forward to serving you additionally next time! Thanks again!

December 29, 2018

Customer Service Great service by my service advisor Jordan Windham, service was done in a timely manner the price charged was as quoted. Excellent and exceptional ser More

by Anoorali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Dec 30, 2018 -

Audi Dallas responded

Anoorali, thank you for servicing with us recently. We're pleased to hear Jordan was able to provide an excellent experience. Let us know when we may assist you next. Thanks again!

December 24, 2018

Prepaid Service At closing on the purchase of a new Audi Audi Dallas presented a plan where I could prepay for scheduled maintenance at scheduled intervals and I acce More

by Dave1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dec 25, 2018 -

Audi Dallas responded

Dave1234, we apologize that this happened. We spoke with our Service Manager, Daniel McClure and he mentioned that this should have been run by him before being declined. He'd like to get this taken care of for you under your plan. We'll be open again tomorrow on Wednesday, Dec 26th and Daniel will be standing by to assist you. Unfortunately without your last name, I cannot have Daniel reach out to you, so we ask you to shoot him a message or a call at 214.561.1850 or daniel.mcclure@Audidallas.com. Thanks again for letting us know and apologies for the issues. Happy holidays.

Dec 29, 2018 -

Audi Dallas responded

Dave1234, we apologize that this happened. We spoke with our Service Manager, Daniel McClure and he mentioned that this should have been run by him before being declined. He'd like to get this taken care of for you under your plan. We'll be open again tomorrow on Wednesday, Dec 26th and Daniel will be standing by to assist you. Unfortunately without your last name, I cannot have Daniel reach out to you, so we ask you to shoot him a message or a call at 214.561.1850 or daniel.mcclure@Audidallas.com. Thanks again for letting us know and apologies for the issues. Happy holidays.

December 17, 2018

New car experience I had a great new car experience with Audi Dallas. My salesman, Artie Timin, was friendly, knowledgeable and proficient and made the whole process as More

by AudiFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Timin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Jackson, Brandon Davis
Dec 17, 2018 -

Audi Dallas responded

Congrats on the new Audi and thank you for sharing a note regarding your experience with Artie! We greatly appreciate your feedback and look forward to serving you additionally in service when the opportunity arises. Thanks again.

December 17, 2018

Phenomenal Every visit has been absolutely outstanding. So friendly. So accommodating And the professionalism is second to none. I had a long by relationsh More

by Razor29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Windham
Dec 18, 2018 -

Audi Dallas responded

Razor29, thank you for the note. We are pleased to hear that our team was friendly and accommodating. We welcome you to the Audi Dallas family and look forward to serving you additionally moving forward. Thanks again!

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