Audi Dallas - Service Center

DISAPPOINTED! Although I appreciate the informativeness and effort of the service person I worked with, I am gravely disappointed in my experience with Audi. My car Although I appreciate the informativeness and effort of the service person I worked with, I am gravely disappointed in my experience with Audi. My car has been into service for a fuel injector issue twice now. The second time the service for my car took 2-1/2 weeks because they had to keep running tests on something Audi knew was faulty. Shame on Audi for trying to save a buck and treating consumers like this. We paid for a warranty that they will only honor after they’ve given you the complete runaround. They ended up fixing only one part of my car’s fuel injector problem but I was told I will be back because the rest of the fuel injector system will go down also. This is a safety issue! I am appalled that there desire to save the money I paid for my warranty is more important than safety. More

Excellent customer service George and Marvin are perfect work with they both try to do a very thorough job George and Marvin are very easy to work with George and Marvin are perfect work with they both try to do a very thorough job George and Marvin are very easy to work with More

Warranty repair Service great. Might want to ease off on the intrusive surveys which are premature and annoying. All of the staff were helpful and efficient. Th Service great. Might want to ease off on the intrusive surveys which are premature and annoying. All of the staff were helpful and efficient. This added to comply with the minimum wordage More

They do such a great job! I have given this rating because they are so quick when going in for service. Everyone there are supper friendly! I also like that they have snacks If I have given this rating because they are so quick when going in for service. Everyone there are supper friendly! I also like that they have snacks If we want any (: More

Service Fast, easy and convenice have always been my experience with Audi Dallas. Everyone have always been pleasant and joyful to work with. A very professio Fast, easy and convenice have always been my experience with Audi Dallas. Everyone have always been pleasant and joyful to work with. A very professional group of individuals. More

Satisfied 1st Time Customer I’m very pleased with the customer service and results provided by the service team at Audi Dallas. Kyle listened to my concerns and was very knowled I’m very pleased with the customer service and results provided by the service team at Audi Dallas. Kyle listened to my concerns and was very knowledgeable in offering various options. Plus, my car was completed before the estimated timeframe. Overall, my experience was great and I’ll recommend Audi Dallas to family and friends!!! More

Great service Great experience I was in and out faster than I expected and my vehicles service was excellent. I would definitely go back for service at this dealers Great experience I was in and out faster than I expected and my vehicles service was excellent. I would definitely go back for service at this dealership again. More

Tire problem Awesome people, awesome service. My tire was replaced the same day and they called me multiple times to be sure I had the information. I’ll be back if Awesome people, awesome service. My tire was replaced the same day and they called me multiple times to be sure I had the information. I’ll be back if I ever need service again. More

Recall repair Great place to come, everyone is helpful, the facility is clean and comfortable, coffee is great. I would recommend this place for any Audi purchase. Great place to come, everyone is helpful, the facility is clean and comfortable, coffee is great. I would recommend this place for any Audi purchase. More

Great Awesome customer service and experience, I’m always treated very well. Was given options to save money during my visit. Not very many dealers woul Awesome customer service and experience, I’m always treated very well. Was given options to save money during my visit. Not very many dealers would do that...I really appreciate the options. More