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Audi Dallas - Service Center

Dallas, TX

4.8
982 Reviews

982 Reviews of Audi Dallas - Service Center

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May 20, 2019

Service Very positive experience - great support highly recommend would definitely come again not only to service but also to purchase the vehicle positive te More

by eantypas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
May 21, 2019 -

Audi Dallas responded

Eantypas, thanks for the note and mention of working with Isaac! We appreciate your feedback and look forward to serving you additionally next time. Best wishes and thanks again!

May 15, 2019

Audi Dallas has good people This dealership gave me a most positive experience when I finally chose them after many years with Sewell. Their service after the sale is also positi More

by gaa2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Woods, Jordan Windham
May 16, 2019 -

Audi Dallas responded

gaa2, thank you for choosing Audi Dallas after shopping your options. We greatly appreciate your feedback and mention of your experience with us. Thank you for taking the time to share and let us know when we may assist you next. Best wishes!

May 09, 2019

Service great. Labor cost too high. Eric is always courteous and professional. Wait time was too long. Did not have a loan car available as scheduled. More

by Irob1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2019 -

Audi Dallas responded

lrob1958, thanks for the mention of great service. We appreciate your constructive feedback regarding pricing and the loan car hiccup. We look forward to providing and improved experience on your next visit. Thanks again. Best wishes!

April 30, 2019

Audi the Great It was an easy process and professional experience. I was really thrill how Ms Ashley informed me of the services that were needed and why they were i More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Ioannou, Isaac Nieto, Jordan Windham, Reed Manchester, Israel Maldanado, Daniel Medrano, Emma Manson
Apr 30, 2019 -

Audi Dallas responded

Chuck, thank you for taking the time to share feedback and tag so many of our staff members! We greatly appreciate your endorsement and look forward to serving you additionally when the time comes. Thanks again and enjoy the new ride!

April 25, 2019

Very attentive and informative Kyle Jackson did a great job! Very attentive and informative. Was happy to intro me to others for my questions. Would bring my vehicle here for ser More

by lyonskt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Jackson, Rick Nelson
Apr 25, 2019 -

Audi Dallas responded

Lyonskt, thank you for the praise. We're pleased to see your experience with us was excellent. We appreciate you mentioning Kyle and tagging Rick and Chase as part of your experience. Thanks again and let us know when we may serve you next! Best wishes!

April 25, 2019

Recall repairs for s7 Great team, professional and polite. I really enjoy working with the team at Audi Dallas. I also love the chance to drive other Audi models thru the l More

by Tommyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson in Service and Ken Bishop.
Apr 26, 2019 -

Audi Dallas responded

Tommyc, thank you for sharing kind words regarding your experience with Kyle and Ken! We're pleased to hear that our team was able to provide you an excellent service! We're pleased you enjoy the loaner program and look forward to serving you additionally! Thanks again.

April 16, 2019

Great Service Multiple Audi owner. Jordan has been taking excellent care of the service needs of both our vehicles for years. He’s consistent, thorough and profes More

by drewfr74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Apr 17, 2019 -

Audi Dallas responded

Drewfr74, thank you for sharing feedback regarding your experiences with Jordan! We appreciate your loyalty to the brand and to Audi Dallas. We look forward to each opportunity to serve you! Thanks again and see you next time.

March 27, 2019

Great Service & Support We’ve bought six vehicles from Audi Dallas for a reason. Always great customer service and support. We highly recommend them for sales and service. More

by Jsking007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Rogers and Andy in service dept , Tom Hutton
Mar 28, 2019 -

Audi Dallas responded

Thank you for sharing 5-star feedback, Jskin007! We can't say thank you enough on your six Audi purchases from us! We appreciate your business and your tag of Aaron and Tom! See you again when the time comes. Thanks again!

March 26, 2019

Q5 visit Service and atmosphere was good. My only hang up was that I asked for a phone call after scheduling my Appt online to discuss services my car may have More

by Mlspnecer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2019 -

Audi Dallas responded

Thank you for stopping in to service your Q5 with us! We apologize that our team did not follow up with the call as requested and we will be sure to pass that feedback along. Thank you for letting us know. Talk soon.

March 26, 2019

Vehicle State Inspection Great service always. Comfortable waiting area. Great coffee and snacks. My car always looks so beautiful after they wash my car. Jordan Windham is al More

by MAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Mar 27, 2019 -

Audi Dallas responded

MAP, thank you for stopping in for service. We appreciate your praise and pleased to hear you enjoyed the amenities in the waiting area! We look forward to serving you additionally on the next visit. Thanks again!

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