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Audi Dallas - Service Center

Dallas, TX

4.8
982 Reviews

982 Reviews of Audi Dallas - Service Center

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August 21, 2019

Excellent Customer Service This Audi dealership is extremely professional and has very knowledgeable customer service! I highly recommended this dealership! They also are quick More

by Suzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2019 -

Audi Dallas responded

Suzy, thank you for the kind words and mention of your experience with Marvin! Let us know when we may assist you additionally. Thanks again!

August 19, 2019

Service Request I took my car in for service and Marvin went over the details in depth. After the service was performed, Marvin went over and beyond to ensure I was h More

by S. Briggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2019 -

Audi Dallas responded

S. Briggs, thank you for the kind mention of working with Marvin! We greatly appreciate your feedback and look forward to serving you additionally next time. Thanks again.

August 16, 2019

Fantastic service at Audi Dallas I can always count Jordan Windham and everyone at Audi Dallas to provide me with outstanding service. It's the reason I keep going back. More

by Rduell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Aug 16, 2019 -

Audi Dallas responded

Rduell, thank you for the kind words! We're pleased to hear that Jordan and our staff has been able to provide excellent experiences and we look forward to your future visits. Best wishes! Thanks again.

August 01, 2019

Audi Dallas Service Audi Service has taken care of me for over 8 years. Eric is my Service Advisor and always makes sure it is smooth and quick. More

by Schip1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2019 -

Audi Dallas responded

Schip1, thank you for the kind note and mention of service with Eric over the last 8 years! We can't say thank you enough. See you next time!

August 01, 2019

Service appointment Fast and courteous service as always- We bought our Audi Q5 at Audi Dallas and have always had it serviced here and will continue to do so in the fut More

by LD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2019 -

Audi Dallas responded

LD, thank you for the mention of fast and courteous service. We are pleased our team performed and appreciate your tag of Erik! See you next time. Thanks again!

July 22, 2019

Great service I carried the 2017 A7 in for a safety recall and my service advisor Issac took care of everything and the vehicle was ready on schedule. More

by Jimmy 2002
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Jul 23, 2019 -

Audi Dallas responded

Jimmy 2002, thank you for bringing in your 2017 A7 for service. We're pleased to hear that Isaac was able to assist you and provide an excellent experience. We look forward to serving you additionally when the time comes! Best wishes!

June 11, 2019

I will NEVER take my car back to this dealership I received the WORST customer service at this dealership. I was treated so unprofessionally by the Rep at the service department . All I can say about More

by Knezz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle
Jun 12, 2019 -

Audi Dallas responded

Knezz, we apologize that your experience with us in service left more to be desired. We hear your frustrations and want you to know we're passing your note along to our team for review. As a franchise Audi dealer, we are not usually the cheapest service option as we have to use OEM parts and do all repairs by the book for warranty and compliance. We're pleased you were able to resolve your issues elsewhere more affordably and wish you the best.

June 11, 2019

Excellent experience on every visit Eric Muniz is extremely personable and attentive. He gets my car in and out as promised. The facility is currently under construction but it is set up More

by Marcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

Audi Dallas responded

Marcia, thank you for the kind mention of working with Erik! We greatly appreciate your feedback and look forward to serving you additionally moving forward. Thanks again!

May 28, 2019

True customer focus Sales folks not pushy but knowledgeable. Easy appointments. Great service. Honest estimate of time to fix. Nice lounge. Good friendly people Easy More

by Ryguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Lambrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Windham
May 29, 2019 -

Audi Dallas responded

Ryguy, thank you for the kind feedback regarding your recent experience with us in sales. We're pleased that Don and Jordan were able to provide an excellent experience. Thanks again and see you for service when the time comes.

May 24, 2019

Great customer service! Excellent service friendly, courteous staff! Always a pleasure! Technicians always do great work! The service advisors make the experience very easy. More

by 4 Rings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
May 25, 2019 -

Audi Dallas responded

Thank you for servicing with us and taking a moment to tag Jordan! We appreciate your kind feedback. See you next time! Best wishes.

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