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Audi Dallas - Service Center

Dallas, TX

4.8
982 Reviews

982 Reviews of Audi Dallas - Service Center

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June 02, 2020

I’ve never had a bad experience with scheduled or unscheduled maintenance at Audi Dallas. Jordan has made sure my car was properly diagnosed and serviced quickly. Jordan has also made sure that I w More

by Mjubben
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Jun 03, 2020 -

Audi Dallas responded

Mjubben, thank you for sharing praise regarding your experiences with Jordan in service! We greatly appreciate your kind words and look forward to serving you again next time. Thanks again!

June 02, 2020

Satisfactory handling of oil change... no unusual counsel or instructions regarding the car...first time visit with nice waiting area... decent social distancing standards in play. More

by Wadandy
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2020 -

Audi Dallas responded

Wadandy, thank you for sharing kind words regarding your experience with Erik. If you have feedback on how we may better serve you next time and earn the extra stars, we'd love additional input sent to social@AudiDallas.com. Thanks again and best wishes!

June 01, 2020

Audi Dallas has an outstanding service department. I was greeted on arrival and my rep, Jordan Windham, was waiting for me. I can’t say enough about him. He informed me about some benefits I purchased and h More

by Ranxerox25
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Jun 02, 2020 -

Audi Dallas responded

Ranxerox25, thank you for your note and mention of an outstanding service department. We're pleased ot hear that working with Jordan was a 5-star experience. Let us know when we may assist you next. Thanks again!

May 28, 2020

Our first visit to AUDI Dallas. Customer service experience was excellent. We won’t hesitate to return if needed thank you to Eric in service More

by iriswrn
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Audi Dallas responded

Iriswrn, thank you for sharing 5-stars and mentioning your first visit! We appreciate your praise and pleased to hear the customer service was on point. See you next time! Best wishes.

May 26, 2020

All I can say is Mr. Marvin Clayton is the guy to see at Audi Dallas. What I really like about Mr. Clayton he just doesn't look at you as a $$$$$$$$, he is someone that's very knowledgeable and detailed on More

by Tasha
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Audi Dallas responded

Tasha, thank you for your kind words regarding working with Marvin! We are pleased to hear your experiences in service have been excellent. Let us know when we may assist you next. Thanks again!

May 26, 2020

Awesome! Good job done!No need to say anything Awesome! Good job done! No need to say anything else. P.S. Pay attention to details is always the simplest way and the hardest way to gain repeati More

by OOOO
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Audi Dallas responded

Thank you for sharing 5-stars with us and tagging Marvin. We appreciate your feedback and look forward to serving you again next time! Best wishes.

May 13, 2020

The staff at this dealership is very professional and courteous. The new space is very nicely finished out. Jordan is exceptional every single time with providing a loan car when needed and getting the More

by J. Koh
Recommend Dealer
Yes
Employees Worked With
Brett Huneycutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Windham
May 14, 2020 -

Audi Dallas responded

J. Koh, thank you for sharing praise regarding your experience with Jordan! We are also pleased to hear you enjoyed your time in the new facility. Let us know when we may assist you next. Thanks again!

May 12, 2020

So far the dealership has been great. Jaramy has been there to answer all of my questions and many concerns. The sale of my vehicle has been an experience I have never been through before on my own. So f More

by Aylenewrr
Recommend Dealer
Yes
Employees Worked With
Jaramy LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Audi Dallas responded

Aylenewrr, thank you for sharing 5-stars with us and tagging Jaramy. We greatly appreciate your endorsement and look forward to serving you again next time. Best wishes!

May 05, 2020

Audi Dallas is twice as good as before they renovated.I Audi Dallas is twice as good as before they renovated. I give them 5 stars on everything Their professional approach to everything matches their ne More

by SkipRhodes
Recommend Dealer
Yes
Employees Worked With
Daniel McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
May 05, 2020 -

Audi Dallas responded

SkipRhodes, thanks for sharing kind feedback and tagging Daniel and Adam. We are pleased to hear that the whole experience was 5-star. See you next time! Best wishes!

April 23, 2020

The service department is outstanding. It is wonderful to have advisors that know the cars and are able to explain what is happening. Service gets the job done right and works with my schedule and needs. More

by Greta
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Apr 24, 2020 -

Audi Dallas responded

Greta, thank you for sharing praise regarding your positive experience with Jordan in service. We appreciate your endorsement and look forward to serving you next time! Thanks again.

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