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Audi Dallas - Service Center

Dallas, TX

4.8
982 Reviews

982 Reviews of Audi Dallas - Service Center

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August 21, 2020

Went in to have my tires balanced & rotated and walked out with a BIG ole smile! I love the service here. They’re upfront, honest and fair. No shady dealership gimmicks here. By the way, Adam is top notch More

by Daniel Long
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Seely
Aug 21, 2020 -

Audi Dallas responded

Daniel Long, we are so pleased to hear you left us with a smile! We're pleased everything went smoothly and we look forward to providing another smile next time! We also want to thank you for mentioning your time with Adam! Let us know when we may assist you next. Best wishes!

August 19, 2020

Jordan took really great care of me when I didn’t have an appointment and needed a tire fixed prior to leaving on a trip. More

by Shortie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Aug 20, 2020 -

Audi Dallas responded

Shortie, thank you for sharing 5-star praise and mention of working with Jordan in service! We appreciate your endorsement and look forward to serving you again next time! Thanks again.

August 18, 2020

Kyle called me back very quickly, gave me great advice about my issues, set me up with my requested date and met me upon my arrival. The car was completed on the near side of the promised window. Kyle too More

by Jodie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
Aug 19, 2020 -

Audi Dallas responded

Jodie, thank you for sharing 5-star praise and mentioning your experience with Kyle! We greatly appreciate your endorsement and look forward to serving you again next time! Thanks again!

August 16, 2020

Needed repairs on my coolant overflow tank and new rear brakes. The costs seemed high. But the service, Jordan, & your facility are great. So rather than shop the price, I just did it. Thanks More

by Michele Saranovich
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Aug 17, 2020 -

Audi Dallas responded

Michele, thank you for your kind words and mention of working with Jordan for service! We appreciate each and every opportunity to serve you and look forward to the next. Thanks again!

August 13, 2020

Fantastic service. I had a tight timeline and Marvin achieved every one of my requests after knowing my challenges. He was proficient and ensured the service department achieved every one of my requests More

by Makkstandish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Audi Dallas responded

Makkstandish, thank you for your kind words and mention of Fantastic service! We appreciate your endorsement regarding working with Marvin. Let us know when we may assist you next. Thanks again!

August 12, 2020

I appreciated Marvin Clayton and his professionalism and the overall quality of work and the timeliness of work. It gives me great trust and confidence. I am a doctor and I wish that my doctors office worke More

by dinokazi
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Audi Dallas responded

Dinokazi, thanks for your mention of working with Marvin! We appreciate your feedback regarding your recent service and we look forward to serving you again next time. Best wishes!

August 10, 2020

Jordan and Team did an Awesome job! Jordan provide excellent customer service and they completed all Services timely and in a quality manner. Thanks and I would highly recommend this dealership! More

by SrbondsQ5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Aug 11, 2020 -

Audi Dallas responded

SrbondsQ5, thanks for your 5-star praise and mention of working with Jordan and team in service. We appreciate your positive feedback and look forward to serving you additionally next time! Thanks again!

August 04, 2020

Outstanding service and service management for the past 5 years ! The service alone leads to consideration or another purchase. AUDI Dallas customer service is pro-active and definitely customer focused ! More

by Gmoultrie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2020 -

Audi Dallas responded

Gmoultrie, thank you for your 5-stars and tagging Marvin! We appreciate your praise regarding our service department and look forward to assisting you again next time! Best wishes!

August 03, 2020

I received excellent service even though I am from out of state and did not purchase my vehicle from this dealership. Very pressed and pleased! More

by Bsnyder
Recommend Dealer
Yes
Employees Worked With
None specifically
Aug 04, 2020 -

Audi Dallas responded

Bsnyder, thank you for your mention of great service from out of state. We're pleased to hear our team was able to assist you remotely and create a pleasant, notable experience. Thanks again! Best wishes.

July 31, 2020

Annual Maintenance Marvin helped me arrange the service and facilitated a quick turn around once I was at the dealership. The team's professionalism, speedy service and More

by theflyshop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2020 -

Audi Dallas responded

Theflyshop, thank you for your endorsement regarding working with Marvin. We appreciate your feedback and pleased to hear the experience was speedy and gimmick-free! Let us know when we may assist you next. Thanks again!

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