Audi Dallas - Service Center

Recently brought my car in for scheduled maintenance and it was seamless. I scheduled my appointment with the best service manager EVER, Jordan Windham. He has helped me for about 10 years and is big reason it was seamless. I scheduled my appointment with the best service manager EVER, Jordan Windham. He has helped me for about 10 years and is big reason why I have stuck with Audi (amazing cars, but the level of service I receive from him is beyond). It was a great experience... got a loaner, got updates along the way, car was ready when promised, and when I picked it up it had been cleaned. Highly recommended for service. More

Always a pleasure dealing with Audi Dallas! Easy to get along with, no pushiness and they take very good care of you and your vehicle. get along with, no pushiness and they take very good care of you and your vehicle. More

Overall, I am very happy with the service I continue to receive at this dealership. I am especially pleased with quality and care of service I received from my service advisor Marvin. He is absolutely the receive at this dealership. I am especially pleased with quality and care of service I received from my service advisor Marvin. He is absolutely the best!!!! More

They were courteous, thorough and professional. I especially liked the video of the work performed. It gives me confidence and transparency to the work being performed on my car. especially liked the video of the work performed. It gives me confidence and transparency to the work being performed on my car. More

Incredible service!! Exceeded my expectations across the board. Ask for Jordan!! He makes owning an Audi a solid decision. I appreciated the time he took to explain all repairs to me and share options, w board. Ask for Jordan!! He makes owning an Audi a solid decision. I appreciated the time he took to explain all repairs to me and share options, when available. More

Jordan Windam always goes above and beyond what would be expected. He’s always extremely helpful with his guidance and suggestions. Juan did a thorough and complete check up on my car and thankfully it feel expected. He’s always extremely helpful with his guidance and suggestions. Juan did a thorough and complete check up on my car and thankfully it feels brand new once again! More

Jordan was kind, knowledgeable, and professional! He was thorough in his diagnosis of what was going on with the AC in my Q5 and I can’t recommend him and his team more. Had my car back to me by the end of thorough in his diagnosis of what was going on with the AC in my Q5 and I can’t recommend him and his team more. Had my car back to me by the end of the day and even provided rides for me to get home from the dealership at drop off then back to the dealership to pick up! Thanks a million Audi Dallas for getting my car ready to drive across the country confidently! More

Audi Dallas did a good job on the recall issue, And the 20 point inspection. I appreciated the video of the walk around. Good job! 20 point inspection. I appreciated the video of the walk around. Good job! More

Very helpful, got everything taken care of in one visit, friendly and very helpful staff, facility updated and very clean, Will definitely continue to have my Audi serviced here. friendly and very helpful staff, facility updated and very clean, Will definitely continue to have my Audi serviced here. More

Great customer service from service advisor Isaac; however, very disappointed by obscenely high part prices. just silly to be charged $300 for a second key fob that does not even include a physical k however, very disappointed by obscenely high part prices. just silly to be charged $300 for a second key fob that does not even include a physical key, which would cost ANOTHER $90. Ridiculous. More