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Audi Dallas - Service Center

Dallas, TX

4.8
1,003 Reviews

1,003 Reviews of Audi Dallas - Service Center

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December 02, 2020

I have had my Audi Q7 for four years and have 50,000 miles on it. It is the most wonderful car I have ever had. I took it to Audi Dallas for its 50,000 mile checkup and it went very well. The new fac More

by barbaragood51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Dec 03, 2020 -

Audi Dallas responded

Barbaragood51, thank you for stopping in recently for your 50k check up on you Q7! We're pleased to hear that you found our facility and team Covid safe and we appreciate your feedback. Let us know when we may assist you next. Thanks again!

November 19, 2020

Excellent service and professional staff!! Each time I bring my car in for service the staff and my service advisor are there to greet me. More

by mborgfeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
Nov 20, 2020 -

Audi Dallas responded

mborgfeld, thank you for noting excellent service and professional staff. We greatly appreciate your endorsement regarding working with Andy! Let us know when we may serve you additionally. Thanks again!

November 17, 2020

Extremely professional. Safe and clean environment. Customer-friendly. Honest service department. Use of Alto to assist in transportation was huge help. Best Audi service department I’ve worked with in More

by Dr. KR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Nov 18, 2020 -

Audi Dallas responded

Dr. KR, thanks for your 5-star praise and mention of an extremely professional experience and safe, clean environment.. We appreciate your feedback. See you next time! Thanks again.

November 17, 2020

I had a Great service experience! It started with Audi roadside arranging a tow truck, frequently checking in and providing status. Very responsive and fantastic experience. More

by Twholcombe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Nov 18, 2020 -

Audi Dallas responded

Twholecombe, thanks for your 5-star praise regarding your experience working with Jordan in service. We appreciate your feedback. See you next time! Thanks again.

November 16, 2020

Great overall customer service and experience. Car issue was fixed at a reasonable time and all questions & concerns were answered, also the dealership is comfortable & a clean environment. More

by Donnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Audi Dallas responded

Donnie, thank you for noting expedient service with Marvin! We appreciate your praise and look forward to serving you again next time! Best wishes.

November 14, 2020

Always great service! Used valet which was right on time. I talked with Eric about what needed to be checked. Car was promptly fixed and returned. More

by Jan_Berkowitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2020 -

Audi Dallas responded

Jan_Berkowitz, thank you for your praise regarding the experience working with Eric in service. We're pleased to hear your vehicle was promptly fixed and returned. See you next time. Thanks again.

Nov 14, 2020 -

Jan_Berkowitz responded

Thank you!!!

November 13, 2020

Took my car in for an oil change. The experience beginning with greeting from Eric Muniz, service advisory from Isaac Nieto, Kevin’s technician service, and Alto’s shuttle service was pleasant. I’ More

by Ms. Slzr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin the Car Technician, Isaac Nieto
Nov 14, 2020 -

Audi Dallas responded

Ms. Slzr, thank you for stopping in for an oil change and noting your experience working with Eric. We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

November 10, 2020

Very nice staff and pleasant experience!! Very nice waiting room with plenty of snacks and beverages and internet WiFi is available with convenient plugs. Clean facilities More

by Kballard02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Audi Dallas responded

Kballard02, thanks for your 5-star praise regarding your service experience! We're pleased to hear you enjoyed the facility and the amenities. We appreciate your feedback. See you next time! Thanks again.

November 07, 2020

Fast reliable service! Isaac is great! His service made my experience seamless. He keeps me up to date for my vehicle repair status. Thank you! More

by Jmaness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Nov 07, 2020 -

Audi Dallas responded

Jmaness, thank you for noting fast and reliable service. We're pleased to hear working with Isaac was a seamless experience! See you next time. Thanks again!

October 30, 2020

Best dealership I’ve experienced in my 10 years of owning 2 Audi’s. Personable and very professional. They go above and beyond. I really liked the video the technician sent me about my repair. More

by erinreh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam
Oct 31, 2020 -

Audi Dallas responded

erinreh, thank you for your praise. We love hearing we're the best dealership you've experienced in 10 years! That compliment means the world to us. Let us know when we may have the pleasure to assist you next. Thanks again!

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