Audi Dallas - Service Center

Audi Dallas is state of the art facility & all the employees are customer focused, friendly and extremely efficient. Their work is excellent and attention to detail is evident. employees are customer focused, friendly and extremely efficient. Their work is excellent and attention to detail is evident. More

The dealership has always been good, but I think it’s even better today. Staff is friendly and responsive. Nice perks like abundant water and coffee. And the showroom is clean and impressive. Im grateful even better today. Staff is friendly and responsive. Nice perks like abundant water and coffee. And the showroom is clean and impressive. Im grateful for my service advisor, Isaac. He’s responsive, explains thoroughly and very helpful. More

Service department is terrific. You are kept up to date. All issues are addressed in a timely fashion. Audi provides a timely and all around excellent experience All issues are addressed in a timely fashion. Audi provides a timely and all around excellent experience More

Excellent service! I was immediately greeted in the service department by Manuel when I pulled my Audi in. Jordan Windham took exceptional care of me and Juan was efficient in getting my car ready for service department by Manuel when I pulled my Audi in. Jordan Windham took exceptional care of me and Juan was efficient in getting my car ready for me. Would recommend this dealership to anyone and definitely give 5+ star review. I left there very pleased and satisfied with the professionalism of these individuals who took care of me. Thank you so very much! Taylor Novack More

Audi Dallas once again makes the “small things” easy. I dropped off my car for a minor “fix” and they had it back to good as new within a few hours! dropped off my car for a minor “fix” and they had it back to good as new within a few hours! More

Needed warranty service. JD wanted to charge $390 before even looking at car after viewing carfax. Did nothing for one week. Limited service hours.Stated that he had only two mechanics and promised to look even looking at car after viewing carfax. Did nothing for one week. Limited service hours.Stated that he had only two mechanics and promised to look at car then get back to me. JD never did, Finally I took car elsewhere and have gotten great service, no charge, an available loaner and rapid feedback. I have bought cars there before but will not do so again. Arve More

I had Lexus cars for 15 yrs. Your customer service is no where near Lexus.seems staff just don’t know how to provide quality where near Lexus.seems staff just don’t know how to provide quality More

We have consistently found Audi Dallas to be efficient, courteous, and thorough in their service work on my Audi S 8. Plus their staff.provide sound advice and are always willing to go the extra mile. courteous, and thorough in their service work on my Audi S 8. Plus their staff.provide sound advice and are always willing to go the extra mile. More

Recently visited the dealership to have an electronic malfunction warning checked out. They took my car in, gave me a loaner and took care of the problem both promptly and courteously. malfunction warning checked out. They took my car in, gave me a loaner and took care of the problem both promptly and courteously. More

Brandon and his team Were very professional courteous and kind On taking care of my vehicle in service in a timely manner thank you so much you guys are awesome. and kind On taking care of my vehicle in service in a timely manner thank you so much you guys are awesome. More