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Audi Dallas - Service Center

Dallas, TX

4.8
1,003 Reviews

1,003 Reviews of Audi Dallas - Service Center

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December 30, 2020

Talk to Isaac he’ll hook you up. He always takes great care of me. Words words words words words words words words words words More

by Stopcompensatingemployeesonfeedbackfromcustomers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Dec 31, 2020 -

Audi Dallas responded

Thanks for your 5-star praise regarding working with Isaac. We appreciate your feedback and will pass it along. We apologize for the minimum word count that DealerRater requires. We look forward to serving you again next time. Best wishes.

December 27, 2020

Everything was great and on time. However when they put on my new tire they forgot to stem cap. Also I asked them to include a tool to take off lug protectors and they for got that. More

by patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Audi Dallas responded

Patricia, thank you for sharing praise regarding your experience working with Erik in service. We appreciate your endorsement and look forward to serving you again next time! Thanks again!

December 26, 2020

Everyone is always friendly and professional. The service is spot on and the team delivers as promised. The customer waiting area is one of the nicest I’ve had the pleasure of making my second offic More

by Czerc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Nieto
Dec 27, 2020 -

Audi Dallas responded

Czerc1, thanks for noting our friendly and professional team! We appreciate your feedback and look forward to serving you additionally next time. Thanks again! Best wishes.

December 18, 2020

Always a professional experience at Audi of Dallas! Their people have always been friendly and prepared for my scheduled appointment. The service representative was outstanding, kept me informed of e More

by NC442N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 18, 2020 -

Audi Dallas responded

NC442N, thank you for noting a professional experience with Brandon in service. We're pleased to hear you were kept informed throughout and that your experience was completed quickly. See you next time. Thanks again!

December 17, 2020

I was very comfortable waiting at the dealership while my car was serviced, and it was finished more quickly than I had been told it would be. Everyone was gracious, offering me beverages and a comfortable p More

by cweather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Mireles helped me
Dec 18, 2020 -

Audi Dallas responded

cweather, thanks for your 5-star praise regarding working with Andy in service. We appreciate your feedback. See you next time! Thanks again.

December 17, 2020

Adam is the best- always so nice and genuinely friendly helpful and knowledgeable! He is always looking out for his customers best interest- simply a gem he is! More

by Lesliefaber2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Dec 18, 2020 -

Audi Dallas responded

Lesliefaber2, thanks for your 5-star praise and note of working with Adam in service. We appreciate your feedback. See you next time! Thanks again.

December 12, 2020

Great customer service! They were very helpful as well as efficient. I would definitely recommend them to any one who has any Audi. Merry Christmas and Happy New Year More

by ThaButtaLuvShow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin
Dec 12, 2020 -

Audi Dallas responded

TheButtaLuvShow, thank you for sharing praise regarding your experience with us in service. We appreciate your note. See you next time. Thanks gain!

December 10, 2020

The team at Audi Dallas is fantastic to work with - they are taking great pains to provide excellent service during COVID. Great dealer and team there! Highly recommended. More

by polanowj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 11, 2020 -

Audi Dallas responded

polanowj, thanks for your 5-star praise and mention of working with Brandon! We appreciate your feedback. See you next time! Thanks again.

December 09, 2020

I truly appreciate Marvin Clayton taking the time to answer my queations. Mr Clayton customer service was amazing. He was very respectful and kind. Thank you. More

by Yanet Chavez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Audi Dallas responded

Yanet, thank you for noting your experience working with Marvin in service. We're pleased to hear you had all your questions answered and had a positive experience overall. See you next time. Thanks again!

December 05, 2020

Quick. Efficient. Thorough. Reliable and trusted dealer. Always excellent repairs. The Alto ride to and from work is a great added benefit to customers, too. More

by GDubya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Dec 05, 2020 -

Audi Dallas responded

GDubya, thank you for your note and mention of quick, efficient and thorough service. We appreciate your praise and pleased to hear that you enjoyed the Alto ride. See you next time. Thanks again!

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