Audi Dallas - Service Center

Audi Dallas damaged my car while it was there for routine maintenance. I got a call from my advisor about "an incident". Apparently a technician hit a post! and the damage was to the passenger side bumper. I maintenance. I got a call from my advisor about "an incident". Apparently a technician hit a post! and the damage was to the passenger side bumper. I made multiple attempts to speak to the service director - left messages for a week without even a call back. The only call I got was from my service advisor - when the car was ready. Every time i spoke to him about having a manager call me, he would transfer me to their voicemail. And I never got a call back. No one at Audi ever apologized for the incident. They did fix the damage but I was appalled about the lack of basic decency. More

Every visit to Audi Dallas is a treat! The staff are always quick to greet me upon my arrival! He atmosphere and treats are an added bonus to the beautiful and comfortable waiting area! My assigned Tech always quick to greet me upon my arrival! He atmosphere and treats are an added bonus to the beautiful and comfortable waiting area! My assigned Technician, Eric, always delivers 1st class assistance with a smile! More

Great dealership .. professional service and sales staff…always easy to make an appointment…always greeted with smile…dealership is clean and modern .. car always washed after service staff…always easy to make an appointment…always greeted with smile…dealership is clean and modern .. car always washed after service More

Peoples are very nice and they let you no what is going on with your car and what’s wrong before they fix it just love it even though they for got to change the batterie in my key. on with your car and what’s wrong before they fix it just love it even though they for got to change the batterie in my key. More

Audi Dallas did a fantastic job diagnosing the problem with my car. Eric my advisor is awesome! The tech drove in my car with me with my car. Eric my advisor is awesome! The tech drove in my car with me More

Kyle was ready fir us this morning. Had a loaner available so we could go into our dr appt. He was on top of what my vehicle needed… new tires and windshield blades. He knows we drive to Dallas available so we could go into our dr appt. He was on top of what my vehicle needed… new tires and windshield blades. He knows we drive to Dallas from Waco weekly and he knew our safety was important. Thank you Kyle you are a big asset to Audi! More

Outstanding service as always. Erik my service manager was courteous and professional and I personally enjoyed his personality. He was personable and helpful every step of the way. Thank you! was courteous and professional and I personally enjoyed his personality. He was personable and helpful every step of the way. Thank you! More

I would never regret the purchase of my A4 2019 Audi. The visits are always out standing. I will never hesitate to call or stop by the service department to get my car checked out. They are amazing and are a visits are always out standing. I will never hesitate to call or stop by the service department to get my car checked out. They are amazing and are always available to answer questions I might have. Thank you Audi Dallas for the great job/service. More

The best service- knowledgeable, friendly and on time! Appreciate having a car service ready to take me home and having my car ready before the expected time of pick-up. Appreciate having a car service ready to take me home and having my car ready before the expected time of pick-up. More

Audi Dallas has the best customer service. The service and sales employees go above and beyond to give you the best experience. I would highly recommend this dealer. and sales employees go above and beyond to give you the best experience. I would highly recommend this dealer. More