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Audi Dallas - Service Center

Dallas, TX

4.8
1,009 Reviews

1,009 Reviews of Audi Dallas - Service Center

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September 14, 2021

The best and excellent service and attention anyone would want to have. You find it at Audi Dallas. More

by Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Audi Dallas responded

Juan, thank you for noting excellent service and attention with us! We appreciate your kind words and tag of working with Erik. Let us know when we may serve you additionally. Thanks again! Best wishes.

September 11, 2021

Efficient service and wonderful staff. Personal attention from the service manager was evident in every aspect of the transaction. Great facility to await service completion. More

by Adlerhector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Cavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2021 -

Audi Dallas responded

Adlerhector, thank you for sharing feedback regarding your efficient visit to service and our wonderful staff. We love hearing you were taken care of and had a pleasant experience. See you next time. Thanks again!

September 11, 2021

Great experience, including the logistics back and forth to the service center. Thank you Andy and team! The Alto drivers were also fantastic (Cherie and Gerardo). More

by Aaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2021 -

Audi Dallas responded

Aaron, thank you for sharing 5-star praise and noting a great experience with Andy and our Alto drivers! We appreciate your endorsement and look forward to your future visits. See you next time. Thanks again!

September 08, 2021

I’ve been a customer @ Audi Dallas since 2015. I’ve just leased my third Q5 SUV. The people @ the dealership are all great to work with. Both those in sales & service are knowledgeable & personable. It’s a More

by Candy Hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Viveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aisha Roman
Sep 10, 2021 -

Audi Dallas responded

Candy, thank you for sharing 5-stars and noting your experience leasing your third Q5 with us since 2015! We appreciate your endorsement and your business. See you next time. Thanks again!

September 07, 2021

Great place to service your Audi.Andy was just awesome,serviced and delivered my Q7on time.All staff were so friendly,would recommend for everyone More

by dmathews360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Audi Dallas responded

dmathews360, thanks for your endorsement and mention of working with Andy to service your Q7! We appreciate your endorsement and we're standing by to assist you next time. Thanks again!

September 02, 2021

Awesome, everyone I dealt with , very clean and hospitable, great people!! More

by Nanporter2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Cavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Jackson
Sep 02, 2021 -

Audi Dallas responded

Nanporter2002, we appreciate your 5-stars and mention of an awesome experience with everyone you worked with. Thanks for taking a moment to share praise. See you next time. Best wishes!

Sep 02, 2021 -

Nanporter2002 responded

Awesome!! Everyone I dealt with was very pleasant and professional. Very clean, great people to do business!!

August 29, 2021

Awesome service! Price for the under car liner was bit high at $342 plus tax but More

by Steve T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2021 -

Audi Dallas responded

Steve, thank you for sharing 5-stars and noting awesome service!. We appreciate your endorsement and hear your constructive feedback on pricing. See you next time. Thanks again!

August 28, 2021

Kyle is a Highly Professional Service Mgr. He gives you a total review of the service to be performed & Keeps you informed on the status of your vehicle while being serviced. The Audi Dallas Audio Visual Co More

by A7Cruiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Cavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Jackson
Aug 29, 2021 -

Audi Dallas responded

A7Cruiser, thank you for sharing 5-stars and noting your experience working with Kyle. We appreciate your endorsement and pleased to hear he made a very positive impression. We also love hearing you enjoyed and appreciated the amenities. See you next time. Thanks again!

Aug 31, 2021 -

A7Cruiser responded

Kyle is a Highly Professional Service Manager. He is my go to guy at Audi Dallas & eagerly ensures my’ car gets prompt thorough & complete service. Kyle is the reason I am a Loyal Customer of Audi Dallas!

August 28, 2021

My service advisor, Issac, always works hard to make sure I’m happy! Great job! More

by rlj002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Aug 29, 2021 -

Audi Dallas responded

rlj002, thank you for sharing 5-stars regarding your experience with Isaac. We appreciate your endorsement. See you next time. Thanks again!

August 26, 2021

Friendly staff. Good communication with video explanation about the issues by the technician. Like to be able to reach the advisor on phone. Clean place. More

by Jayagorrepati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn.
Aug 26, 2021 -

Audi Dallas responded

Jayagorrepati, thank you for sharing 5-stars and noting our friendly staff, good communication and the service wrap up video! We appreciate your endorsement and constructive feedback regarding desire to reach your advisor by phone more easily. We will pass that feedback along to our management. See you next time. Thanks again!

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