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Audi Dallas - Service Center

Dallas, TX

4.8
1,009 Reviews

1,009 Reviews of Audi Dallas - Service Center

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September 26, 2021

Audi Dallas service department is truly a customer centric, outcome oriented experience and provides transportation flexibility through the quality provider, Alto, while servicing a vehicle. More

by Selective Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
Sep 27, 2021 -

Audi Dallas responded

Selective Buyer, thank you for noting our customer-centric, outcome-oriented team. We greatly appreciate your praise and look forward to serving you additionally on future visits. Thanks again. Best wishes!

September 25, 2021

Love Audi Dallas from Sales to Service. Excellent customer service and pleasant experience all around. More

by Lisa Bills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

Audi Dallas responded

Lisa, we appreciate the 5-stars! Thanks for sharing praise regarding working with Brandon and let us know when we may assist you next. Thanks again!

September 25, 2021

I absolutely Love Audi Dallas! Katelyn Neu is AWESOME!! Wyatt Foster performs miracles! I really wish I could leave 10 stars. Just impeccable customer service and auto repair. More

by Shyra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Neu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wyatt Foster
Sep 27, 2021 -

Audi Dallas responded

Shyra, thanks for your kind words regarding your experience with Katelyn and Wyatt! We appreciate your endorsement and look forward to serving you again next time. Best wishes!

September 25, 2021

I never had an Audi till this year. I do have experience with BMW and Mercedes, and I would have to say Audi has been my easiest and best experience for maintenance. Alan C. has to be the best guy, made it More

by festina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Cavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Audi Dallas responded

festina, thank you for noting your time with Alan in service. We greatly appreciate your praise and look forward to serving you additionally on future visits. Thanks again. Best wishes!

September 24, 2021

Always a smooth experience. Staff always takes good care of me. Very diligent communicating with me where my car is in the process. More

by zuvetjan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

Audi Dallas responded

zuvetjan, we appreciate the 5-stars and mention of a smooth experience with diligent communication Thanks for sharing praise and let us know when we may assist you next. Best wishes!

September 23, 2021

Very good experience..came in for service and came away with a new car and each department I came in contact with was very professional and very nice.Give Chen and Dori a raise in pay More

by Oura.Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Cavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chen..very good salesman
Sep 24, 2021 -

Audi Dallas responded

Oura.Scott, thank you for stopping in for service and taking the time to share the experience. We appreciate your endorsement of working with Chen and Dori! Enjoy the new car and let us know when we may serve you additionally. Thanks again!

September 21, 2021

Great service and great staff. I was greeted at the door upon my arrival and was kept up to date for the entirety of my service visit. More

by britnee243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Sep 22, 2021 -

Audi Dallas responded

britnee243, thank you for shopping with us and thanks again for taking time to note the experience with Jordan. We're pleased to hear you were greeted and kept up to date throughout the experience. We want to congratulate you on your Q5 and let you know we're here to assist you when the need arises. Enjoy the new car! Thanks again.

September 19, 2021

Audi Dallas is an awesome dealership! I enjoy the experience every time I go into the dealership! Everyone is knowledgeable and friendly! More

by elaina05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Nigo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Audi Dallas responded

elaina05, thank you for for sharing feedback that you enjoy every trip to come see us. We sure appreciate your praise and yearn to continue to provide excellent experiences moving forward. Thanks again!

September 17, 2021

Exceptional service. My service advisor Alan Cavin was fantastic. I live in Fort Worth but drive 55 mins to Dallas to have my car serviced as they provide the most trusted level of service. A great dealer More

by Chris L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Cavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2021 -

Audi Dallas responded

Chris, thanks for your endorsement of working with Alan! We appreciate your kind words and appreciate that you drive the distance to come see us. See you next time. Thanks again!

September 14, 2021

My experience was excellent. Mr. Alan was very Professional, and kept me informed on what was going on. More

by tatum2632
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Cavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Audi Dallas responded

tatum2632, thank you for sharing praise regarding working with Alan in service. We're pleased your visit was 5-star and we look forward to serving you additionally next time. Thanks again!

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