Audi Dallas - Service Center

Customer service was great I enjoy waiting on my car it was very good music coffee and just a relaxed atmosphere was very good music coffee and just a relaxed atmosphere More

Excellent staff. Super friendly and my Audi was completed in 90 minutes as promised and washed! completed in 90 minutes as promised and washed! More

First service appt for my Q7 was today....bought this vehicle over the phone due to me being 300 miles away. Salesman met me 1/2 way to deliver back in June. We were traveling to Dallas to see some frien vehicle over the phone due to me being 300 miles away. Salesman met me 1/2 way to deliver back in June. We were traveling to Dallas to see some friends so figured I would just go ahead and bave the service done while in town... boy I am sure glad I did! Everyone was extremely nice and helpful, even provided us with a ride share company to take us to breakfast and back! Who knows.....maybe we will come back for this next time it's due... very pleased ♡ More

The service center is great! Very comfortable waiting area with a coffee machine, water, snacks, seating, TVs, plugs, and wifi, etc. The staff is wonderful and very accommodating! area with a coffee machine, water, snacks, seating, TVs, plugs, and wifi, etc. The staff is wonderful and very accommodating! More

Prompt and efficient service. Eric is always on top of things. Easy to get appointments. things. Easy to get appointments. More

I love getting my car serviced her and ALTO is the best!!! Thank You -Nina Atai best!!! Thank You -Nina Atai More

Jaramy was off the charts wonderful. I came in basically for a 35 thousand Mile checkup and she had been following up with me over the past several months suggesting that I might have good value on my vehic for a 35 thousand Mile checkup and she had been following up with me over the past several months suggesting that I might have good value on my vehicle, as a trade in. And I basically dismissed it but I thought what the heck I would at least see what they would give me. She was prompt fast looked at my car they gave me a stellar offer, I said yes but what do you have that I can buy and she found the first car that she turned around on her computer screen, was the car I am driving right now. She sold me a car without selling me a car and I think she is one of the most fantastic car people I've ever met. And I buy a lot of cars. Thank you so much More

Great customer service, very prompt in returning the vehicle. Have been a customer for 12 years with various Audi models. Vehicle maintenance & service is great! vehicle. Have been a customer for 12 years with various Audi models. Vehicle maintenance & service is great! More

Not recommended. Audi grapevine has much better customer service. My car had a recall and after the work was completed pulled to the right. I took it in multiple times after and Audi Dallas couldn’t fix the service. My car had a recall and after the work was completed pulled to the right. I took it in multiple times after and Audi Dallas couldn’t fix the problem and told me that it was the roads fault. Long story short I took it to Audi grapevine and they found a problem with the toe of the vehicle and fixed it. Would not recommend Audi Dallas. More

Exceptional care and courtesy given during the servicing of my vehicle. They offered a fu explanation of what was done and offered me options. of my vehicle. They offered a fu explanation of what was done and offered me options. More