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Audi Dallas - Service Center

Dallas, TX

4.8
1,010 Reviews
Call Service Center (214) 561-1800

1,010 Reviews of Audi Dallas - Service Center

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November 23, 2021

The customer service is outstanding. They take care of all your needs quickly so you are on your way. More

by linda fergusson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2021 -

Audi Dallas responded

Linda, thank you for noting great customer service and having all your needs taken care of quickly! We appreciate your praise and look forward to serving you additionally next time. Thanks again!

November 22, 2021

I always have a great experience due to the professionalism of Jordan. He is respectful, efficient and true to his word. He is a great asset to Audi Dallas service. More

by momann722
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
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Nov 22, 2021 -

Audi Dallas responded

momann722, we love hearing you always have great experiences with Jordan. Thank you for servicing with us and noting your visits. See you next time. Thanks again!

November 22, 2021

I was please with the quick response to my call for service. I appreciated it! More

by Judit889
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie, Adam Seely
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Nov 23, 2021 -

Audi Dallas responded

Judit889, thanks for sharing 5-star praise regarding your experience in service recently. We appreciate your feedback and look forward to serving you on future visits. Thanks again.

November 21, 2021

It is always a pleasure because Jordan Takes care of everything for me, Including getting my car washed for me when I just came in to get an inspection. More

by andreabarnett.pers
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
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Nov 22, 2021 -

Audi Dallas responded

andreabarnett.pers, thank you for noting your times with Jordan in service! We appreciate your endorsement and mention of excellent experiences. See you next time. Thanks again!

November 18, 2021

I wasn’t happy with the sale service year ago. But this time I would say I had a great experience with my car service at Audi Dallas! More

by Hannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2021 -

Audi Dallas responded

Hannah, thank you for sharing 5-stars and noting your improved experience on this visit! We appreciate your praise and pleased to hear our team provided an excellent experience. Let us know when we may serve you again. Thanks again!

November 16, 2021

Getting anything done at Audi Dallas is always super easy and done well. They make sure you and your vehicle re taken care of quickly and with the least amount of disruption. More

by davidmt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2021 -

Audi Dallas responded

Davidmt, thanks for sharing kind words regarding all your experiences with us. We appreciate your praise and yearn to serve you additionally when the time comes. Thanks again!

November 03, 2021

Emergency low tire. Not expecting another ruined tire due to Dallas driving environment. Problem was handled quickly, efficiently and I am happy. More

by tex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2021 -

Audi Dallas responded

Tex, thanks for sharing 5-star praise regarding your recent tire fix. We appreciate your feedback and look forward to serving you on future visits. Thanks again.

October 31, 2021

Nice facility after the renovation. Have been coming there for a long time. Nice place. More

by Paulpinsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
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Nov 01, 2021 -

Audi Dallas responded

Paulpinsu, thanks for your praise regarding our facility! We're pleased to have your continued business. Thanks again for sharing a note. See you next time. Thanks again!

October 31, 2021

I was very disappointed with not having any loaners available. There was about 3 1/2 hrs of service done. More

by Hollywood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2021 -

Audi Dallas responded

Hollywood, thank you sharing positive feedback regarding yoru service visit and apologies that there were not any loan cars available. With the chip shortage, we are short on loan cars. With that noted, if you book a week or so ahead, we can usually accomodate on longer services. Either way, we apologize for the miscommunication. We're passing your feedback along to our management and look forward to better serving you next time. Thanks again!

October 30, 2021

Great I will be back in the future. Great and clean also great customer service and friendly. Thank u thank u thank u thank u thank thank . Job well done More

by derraeldickerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Report | Print
Oct 30, 2021 -

Audi Dallas responded

derraeldickerson, thanks for the five-star praise and mention of great customer service! We appreciate your feedback. See you next time. Thanks again!

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