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Audi Dallas - Service Center

Dallas, TX

4.8
1,010 Reviews

1,010 Reviews of Audi Dallas - Service Center

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December 16, 2021

Would not take my car anywhere but to Audi Dallas where I purchased it. Very efficient, courteous and customer oriented. Katelyn, my service advisor, did an excellent job with this maintenance service call. More

by lferguson9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Katelyn Neu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Audi Dallas responded

lferguson9, thank you for sharing praise regarding your experience with Katelyn. We appreciate your endorsement and look forward to serving you additionally next time! Best wishes!

December 15, 2021

One of the best dealerships in Dallas Fort Worth area - great service you’d definitively need to try if you’re an Audi fan! More

by Chun Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Jordan @ service dept
Dec 16, 2021 -

Audi Dallas responded

Chun, thank you for sharing kind words regarding your experience working with us! We're pleased that the service you've received has been A+! We look forward to future opportunities to assist. Best wishes!

December 14, 2021

Absolutely the best experience ever. Staff were not only dressed awesome they were incredibly friendly, helpful and knowledgeable. More

by Cupcakebaby323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Super sweet girl from Lindsey, Texas
Dec 15, 2021 -

Audi Dallas responded

Cupcakebaby323, thank you for noting our awesome dressed staff and their friendly nature! We sure appreciate your praise and look forward to serving you additionally when the time comes. Thanks again!

December 12, 2021

Great follow up by my service rep. He called me and gave me details and then had my car and paper work ready. It was easy! More

by lbiegertmccray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Dec 13, 2021 -

Audi Dallas responded

lbiegertmccray, thank you for sharing praise regarding your recent service visit with Jordan. We appreciate your positive feedback and we look forward to serving you additionally next time. Thanks again!

December 08, 2021

Jordan makes the repair experience easy. He is professional, knowledgeable, and keeps you informed of all pertinent information regarding your vehicle. He is the reason I keep coming back to Audi More

by nanclb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Windham
Dec 09, 2021 -

Audi Dallas responded

nanclb, thank you for sharing praise regarding your experience with Jordan in service! We appreciate your praise and pleased to hear he is the reason you continue to return. See you next time. Thanks again!

December 06, 2021

I always receive friendly and efficient service at this location. The work was performed as requested. More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
Dec 07, 2021 -

Audi Dallas responded

Janet, thank you for noting the friendly and efficient service you've received from us on past visits. We appreciate your endorsement and look forward to keeping that trend going moving forward. See you next time. Thanks again!

November 30, 2021

I would like to recognize an employee for their excellent customer service. Felipa (in the service department) from Audi of Dallas was really helpful in getting me an appointment and for going above and beyo More

by jmpuab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipa
Dec 01, 2021 -

Audi Dallas responded

jmpuab, thanks for noting your experience working with Felipa. We love hearing that she was an advocate for you in service and greatly appreciate you taking the time to share that experience. Let us know when we may serve you again. Best wishes!

November 27, 2021

I was there for my 60K service and it was a pleasurable experience as usual. More

by brianmkwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Neu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2021 -

Audi Dallas responded

brianmkwilliams, thank you for sharing your experience servicing your for your 60k interval recently. We appreciate your tag of working with Katelyn and we look forward to serving you additionally when the opportunity arises. Thanks again!

November 27, 2021

Personal and efficient service at each phase. It’s refreshing to have a real person answering the phones, especially when that person is friendly and helpful. My service advisor moved things along so More

by janangier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felipa for service scheduling 👏👏👏👏👏
Nov 29, 2021 -

Audi Dallas responded

janangier, thank you for noting personal and efficient service at each phase! We love hearing your experience with us has been excellent and that you received a clean car on each visit. Let us know when we may serve you additionally. Thanks again!

November 24, 2021

They were able to diagnose my problem and replace the necessary part. Service advisor Jordan is exceptional. More

by David0315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Nov 26, 2021 -

Audi Dallas responded

David0315, thank you for sharing praise regarding your experience working with Jordan in service. We're pleased to hear our team was able to diagnose the problem and resolve the issue! See you next time. Thanks again!

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