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Audi Dallas - Service Center

Dallas, TX

4.8
982 Reviews

982 Reviews of Audi Dallas - Service Center

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October 04, 2024

Audi Dallas is an outstanding full service dealership. The service department (Jordan) is extremely patient and knowledgeable. His suggestions provide a solutions approach to my service needs. More

by Mjubben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Oct 05, 2024 -

Audi Dallas responded

Mjubben, hank you for sharing 5-stars and noting Jordan is patient and knowledgeable. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

September 25, 2024

I don’t know when I asked about the recall that was done on my pods in the sensors in my seat. It just seemed like it wasn’t really looked into because all the forms that I read in the online research I did More

by jeremiah.jlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not see the person
Sep 25, 2024 -

Audi Dallas responded

jeremiah.jlow, thank you for your constructive feedback! We appreciate your note. If it's helpful, we would like to invite you to reach out to our Service Director, Daniel McClure for clarification and/ or additional information regarding your recall visit. You may reach Daniel directly at daniel.mcclure@audidallas.com or 214-561-1850. We look forward to serving you additionally in the future. Talk soon. Take care!

September 23, 2024

Andy always makes my car NEW every single time! Thank you so so much Andy! More

by Barnesmaryg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Audi Dallas responded

Barnesmaryg, thank you for sharing 5-stars! We're happy to hear Andy always provides a great experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

September 21, 2024

I found Audi of Dallas by accident but they are now my Audi family by choice. Family owned, they've empowered everyone to go above and beyond to meet the needs of their guests. More

by 4GvnNot4Gotn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Alford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jahlun (service), Sam (reception) Jabari (Technology) Jabari (technology)
Sep 21, 2024 -

Audi Dallas responded

4GvnNot4Gotn, thank you for sharing 5-stars and noting we've become your preferred Audi dealer! We appreciate your endorsement and look forward to serving you again soon. Best wishes!

September 20, 2024

The service and attention to detail is outstanding at Audi Dallas. I have always worked with Jordan Wyndom and have received first class service. More

by Jillholley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Wyndom
Sep 20, 2024 -

Audi Dallas responded

Jillh, thank you for sharing 5-stars! We're happy to hear Jordan Wyndom always provides first class service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

September 12, 2024

These folks have mestered the art of customer service. From availability of service appointment or just being taken care of as a walk in, they have always exceeded my expectations. A video summary by te More

by Jeepguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Artie Timin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Stovall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan, Marvin, Rob
Sep 13, 2024 -

Audi Dallas responded

Jeepguy, thank you for sharing 5-stars and noting that our team has mastered the art of customer service. We love hearing that our team consistently exceeds your expectations. We appreciate your business and your praise. See you next time. Thanks again!

September 09, 2024

Dori assisted me during the whole process. She was outstanding. I’m truly appreciative of how she helped me out a great deal. She’s definitely a good one. I look forward to working with her ag More

by shea.ruiz33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorielle Dvorin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Audi Dallas responded

shea, thank you for sharing 5-stars! We're happy to hear Dori is outstanding! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

September 06, 2024

Great customer service , very helpful & understanding on customer needs as needed. I recommend Audi Dallas More

by Maria Cantu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorielle Dvorin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Nigo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Audi Dallas responded

Maria, thank you for sharing 5-stars! We're glad to hear our team provided great customer service! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

September 06, 2024

Ramsey Guillory— excellent! !!! Best service guy and I’ve had many Audis I use him now More

by Cweiland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Huneycutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Audi Dallas responded

Cweiland, thank you for sharing 5-stars! We're glad to hear Ramsey Guillory provided an excellent experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

September 06, 2024

Great service, they arranged for car service back from the dealer then back, very quick. Sent a video of the car, never received one before at other dealers. More

by adisanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2024 -

Audi Dallas responded

adisanto, thank you for sharing 5-stars and noting great service! We appreciate your praise and mention of our video wrap up. Let us know when we may serve you additionally. Thanks again!