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Audi Dallas - Service Center

Dallas, TX

4.8
995 Reviews
Call Service Center (214) 561-1800

995 Reviews of Audi Dallas - Service Center

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November 06, 2024

Excellent repair service. Service Advisor Matt T. is knowledgeable listens and communicates well Excellent experience More

by Q5 guy, Raul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Truong, Service Advisor
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Nov 07, 2024 -

Audi Dallas responded

Raul, thank you for sharing 5-stars! We're happy to hear Matt T is knowledgeable and communicative! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Nov 07, 2024 -

Q5 guy, Raul responded

Audi Dallas' Service Advisor Matt Truong provided excellent customer service during my most recent visit for repair of my 2010 Audi Q5. I highly Matt T and Audi Dallas for their quality of repair and customer service.

October 31, 2024

Great customer service! I was kept informed about my vehicle. Everyone went above and beyond! More

by lindawilliams51
Recommend Dealer
Yes
Employees Worked With
Daniel McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jalun was great!
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Oct 31, 2024 -

Audi Dallas responded

lindawilliams51, thank you for sharing 5-stars! We're happy to hear our team provided great customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

October 30, 2024

I brought my call in due to a tire recall notice. Scheduling the appointment was easy. Service Rep Gary Pace was very professional in his explanation the steps of the visit. He arranged transporta More

by dmspro75114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Pace, Sergio Soto
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Oct 30, 2024 -

Audi Dallas responded

dmspro75114, thank you for sharing 5-stars and noting Gary and Sergio have been excellent to work with. We appreciate your business and we look forward to serving you additionally when the time comes. Thanks again!

October 30, 2024

Dori was very efficient and helpful during the whole process of having my car repaired from someone backing in to it at the grocery store 1 month after purchasing it. More

by laurali_bales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dori
Report | Print
Oct 30, 2024 -

Audi Dallas responded

laurali, thank you for sharing 5-stars! We're pleased to hear Dori is efficient! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

October 29, 2024

Really wonderful people and outstanding service! Audi is a great car this is a wonderful dealership! More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Audi Dallas responded

Tom, thank you for sharing 5-stars and noting our wonderful people and outstanding service! We're pleased to hear you describe us a wonderful dealership! We appreciate your business and your note and we look forward to serving you additionally when the time comes. Thanks again!

October 23, 2024

Make it easy for you to service my vehicle and made to feel appreciated always More

by jasjack853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Audi Dallas responded

jasjack853, thank you for sharing 5-stars! We're pleased to hear our team made service easy! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

October 20, 2024

Exceptional service as always! Matt Truong always is on point. Thank you for the service More

by Rhosey1422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Truong
Report | Print
Oct 21, 2024 -

Audi Dallas responded

Rhosey1422, thank you for sharing 5-stars! We're pleased to hear Mat Truong provided exceptional service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

October 15, 2024

I purchased my Q3 at Audi Dallas and have always had it serviced there. It is a top notch dealership. More

by Suzan.roper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
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Oct 15, 2024 -

Audi Dallas responded

Suzan.roper, thank you for sharing 5-stars and noting that your Q3 purchase and service with us has been stellar! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

October 14, 2024

Thank you for getting me in and out in an hour for my oil change and sharing the recommendation services! More

by April.chambers170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Truong
Report | Print
Oct 14, 2024 -

Audi Dallas responded

April, thank you for sharing 5-stars! We're glad to hear our team provided a good experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

October 08, 2024

Great team! Wonderful customer service. First class dealership. They really care about their customers here More

by Mandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
Report | Print
Oct 08, 2024 -

Audi Dallas responded

Mandy, thank you for sharing 5-stars! We're pleased to hear our team is great and provides wonderful customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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