Audi Dallas - Service Center

Great experience overall with service work. Friendly and knowledgeable staff, nice facility and amenities. Will return again Friendly and knowledgeable staff, nice facility and amenities. Will return again More

Jordan, my service coordinator, is thorough and knowledgeable. I appreciate his skills. I will return. knowledgeable. I appreciate his skills. I will return. More

Tim and Eric always take such great care of my car and of me. I love as so appreciative that Tim was able to find a loaner for me on this occasion The work was completed on time. Thank you so much! me. I love as so appreciative that Tim was able to find a loaner for me on this occasion The work was completed on time. Thank you so much! More

The dealership and my service rep, Ramsey always keeps me informed and updated. The wait time to pick up the car is minimal and the car is always clean. The staff at Dallas Audi is really nice and respectful informed and updated. The wait time to pick up the car is minimal and the car is always clean. The staff at Dallas Audi is really nice and respectful too. More

I moved from Louisiana and Audi dealership there I loved my agent. Now I am in Texas the Dallas dealership has been amazing my agent Marvin has been wonderful my agent. Now I am in Texas the Dallas dealership has been amazing my agent Marvin has been wonderful More

Professional and thorough service as usual. Explained details of service and answered all my questions Explained details of service and answered all my questions More

The staff is very friendly,courteous and accommodating to your needs. My service was completed in a timely manner. your needs. My service was completed in a timely manner. More

Easy scheduling, timely service and clear explanations of the service involved and questions posed to Mr. Mireles. the service involved and questions posed to Mr. Mireles. More

I appreciate and value the consistent customer care I receive in the service department at Audi. Matt Troung anticipated all my needs in a very effective and timely manner with a great positive attitude. receive in the service department at Audi. Matt Troung anticipated all my needs in a very effective and timely manner with a great positive attitude. He was able to put all my anxiety and stress at rest by providing quality service, including getting me to my meeting to work early. Audi Dallas has exceptional customer service skills all across the spectrum. More

I recently had an exceptional experience working with Jaylun Watkins when my car’s check engine light came on and I suspected a possible coolant leak. From the moment I reached out, Jaylun was attentive Jaylun Watkins when my car’s check engine light came on and I suspected a possible coolant leak. From the moment I reached out, Jaylun was attentive and professional, ensuring I felt confident about leaving my car in their care. What stood out most was Jaylun’s consistent communication throughout the process. He kept me updated regularly and even sent a detailed video from the technician explaining the diagnosis and repair process. This transparency made a huge difference, as I knew exactly what was happening with my car and why. The service was efficient, and my car was ready sooner than I expected, just in time for an important road trip. Jaylun’s dedication to making sure my car was safe and ready to go was truly appreciated. I highly recommend Jaylun Watkins for his excellent customer service and thorough approach. It’s rare to find someone who combines technical knowledge with such great communication skills. Thanks again, Jaylun! More