Audi Dallas - Service Center

I appreciate and value the consistent customer care I receive in the service department at Audi. Matt Troung anticipated all my needs in a very effective and timely manner with a great positive attitude. receive in the service department at Audi. Matt Troung anticipated all my needs in a very effective and timely manner with a great positive attitude. He was able to put all my anxiety and stress at rest by providing quality service, including getting me to my meeting to work early. Audi Dallas has exceptional customer service skills all across the spectrum. More

I recently had an exceptional experience working with Jaylun Watkins when my car’s check engine light came on and I suspected a possible coolant leak. From the moment I reached out, Jaylun was attentive Jaylun Watkins when my car’s check engine light came on and I suspected a possible coolant leak. From the moment I reached out, Jaylun was attentive and professional, ensuring I felt confident about leaving my car in their care. What stood out most was Jaylun’s consistent communication throughout the process. He kept me updated regularly and even sent a detailed video from the technician explaining the diagnosis and repair process. This transparency made a huge difference, as I knew exactly what was happening with my car and why. The service was efficient, and my car was ready sooner than I expected, just in time for an important road trip. Jaylun’s dedication to making sure my car was safe and ready to go was truly appreciated. I highly recommend Jaylun Watkins for his excellent customer service and thorough approach. It’s rare to find someone who combines technical knowledge with such great communication skills. Thanks again, Jaylun! More

Audi Dallas always makes it an incredible experience from start to finish. I couldn’t be more pleased. start to finish. I couldn’t be more pleased. More

Service depend advisors are excellent. They explain everything well and provide you options . I bought the vehicle as CPO in 2019. I have serviced there ever since. They explain everything well and provide you options . I bought the vehicle as CPO in 2019. I have serviced there ever since. More

Outstanding customer service. Problem addressed promptly. Work peformed to standard. I highly recommend your dealership. Problem addressed promptly. Work peformed to standard. I highly recommend your dealership. More

In for my 5 year maintenance and as always Jaramy Lalonde and Ash Miranda took great care of me. Never ever worry about anything. Know I’m in the best hands with my Audi Team and Ash Miranda took great care of me. Never ever worry about anything. Know I’m in the best hands with my Audi Team More

I always have a great experience at Audi Dallas. Tim Bennett is my go to service guy and his customer care is top notch, and he always makes my car service experience easy and effortless. Side note Tim Bennett is my go to service guy and his customer care is top notch, and he always makes my car service experience easy and effortless. Side note, do yourself a favor a get your car detailed with them. They did such a great job, it felt as if I purchased a brand new car! Overall, Audi Dallas and their service dpt get a 10 out of 10 from me!!!! More

Jordan always provides exceptional superior service. He always listens to my concerns and addresses them thoroughly. Alejandro always remembers me with a smile and gracious demeanor. He understands how He always listens to my concerns and addresses them thoroughly. Alejandro always remembers me with a smile and gracious demeanor. He understands how to treat people and is truly exceptional, as well. More

Marvin in the service department is GREAT! !! He explained everything thoroughly, and my car was repaired quickly. !! He explained everything thoroughly, and my car was repaired quickly. More

Excellent customer service. Nice atmosphere. Oil change was done in proficient time. The video of what was completed on my car was top tier. Nice atmosphere. Oil change was done in proficient time. The video of what was completed on my car was top tier. More