Audi Dallas

Jordan Windham has been my service manager for about 2 years now and it's always a pleasure to take my car in. He is so nice to work, makes sure I understand what is being fixed and keeps me updated on my years now and it's always a pleasure to take my car in. He is so nice to work, makes sure I understand what is being fixed and keeps me updated on my car's status. More

I hit a pot hole and blew out 2 flat tires at once - I called Jordan and he arranged a tow truck for me immediately, put me in a loaner car and got me on my way. Car was ready to go in less than 24 hours called Jordan and he arranged a tow truck for me immediately, put me in a loaner car and got me on my way. Car was ready to go in less than 24 hours. Jordan was extremely responsive and great to work with. He jumped through hoops for me and took care of me. I appreicate his hard work and will continue to use Audi Dallas because of him More

Best Audi dealership in Dallas! Jordan Windham is always on top of everything when I come in to get my car serviced. He always goes the extra mile. I am always greeted at the door by name even if he hasn't on top of everything when I come in to get my car serviced. He always goes the extra mile. I am always greeted at the door by name even if he hasn't seen me in a year. More

I brought my Audi Q5 in for service several times. My service advisor I Jordan Windham and he is absolutely amazing. professional, easy to work with, knowledgeable. I secretly hope he'll never leave Au service advisor I Jordan Windham and he is absolutely amazing. professional, easy to work with, knowledgeable. I secretly hope he'll never leave Audi Dallas. He is the reason why I do "everything Audi" there. His customer service skills are impeccable, getting my car in and out of the shop is a breeze. Always accommodating, always kind and understanding, Jordan makes a difference for Audi Dallas. I highly recommend. More

Bruce was great and the whole staff very friendly. Worked with us and made our purchase fast and easy. We will be back for our next purchase . with us and made our purchase fast and easy. We will be back for our next purchase . More

We have purchased 3 cars at this dealership and have been extremely pleased with the customer service experience from the first day up until now. In sales, service and finance, the people that we have worke extremely pleased with the customer service experience from the first day up until now. In sales, service and finance, the people that we have worked with have been very helpful, friendly and professional. I have and will continue to refer friends to them! We have 3 children and we know where we'll be going when it's time to purchase a vehicle for them. Audi Dallas definitely! More

I have never felt so welcome anywhere! The staff was extremely friendly and had all of the knowledge and more which made my decision easy. I was overwhelmed by the quality of service as well as the att extremely friendly and had all of the knowledge and more which made my decision easy. I was overwhelmed by the quality of service as well as the attention to detail that was displayed from start to finish. I would highly recommend buying your new Audi at Audi of Dallas. More

I went in with my own financing and a price that I wanted to keep it at. After hours of him running around trying to get me into more car than I wanted, he finally presented me with one that worked. So, we c to keep it at. After hours of him running around trying to get me into more car than I wanted, he finally presented me with one that worked. So, we came to a price, and took it for a test drive. It shook and almost bounced in the front suspension when I accelerated and became dangerous in my opinion at 80 mph, so that's as fast as I took it. Then, I told DJ to get the bounce checked and get me a buy sheet, and the deal is done. After four hours, he still could not get a buy sheet to me to present to my banker, and he assured me that the bounce that he and I felt together was due to cold tires. He said obviously I am not accustomed to driving Audi's. Well, if that's how they drive, I don't want to be, and I still have no buy sheet. I took off work yesterday to take care of this, and my choice now is to head to Park Place. Even DJ at Dallas Audi said that Park Place is on a different plane than their rinky dink little show down the street. A man walked in as I left, and I stood there to watch. They all divulged on him and probably would have sold him a xxxx car if he wanted one. I just wanted to buy a car, and they will not sell it to me. Very sexist organization over there, and when I complained, it fell on deaf ears... More

I first visited Audi Dallas with my boyfriend who was looking for a Q7 and myself an A6. A colleague recommended Brandon Davis so we reached out to him. Brandon asked that we come in anytime other than S looking for a Q7 and myself an A6. A colleague recommended Brandon Davis so we reached out to him. Brandon asked that we come in anytime other than Saturday because it would be a madhouse. We couldn't make that happen before 7pm closing during the week, so we went on a Saturday which he was available. We told him the competitive brand cars we were looking at and he bashed all of them. According to him Audi is the hottest car on the market right now which is why they hardly have any in stock and they sell at almost MSRP because they are so hard to find. He did claim that we shouldn't use our supplier pricing because he could do better than that on his own. (After my purchase and other dealings I find that hard to believe) They had NO new Q7's available for test drive, but they did have used. We obliged and while he was looking for one (no surprise, they didn't have what we wanted...black on black) one pulled up in the drive from a test drive. He claims someone must have been hiding it for a customer because it wasn't in the system. We were in the market for a new car due to a supplier pricing discount available through our employers, so we chose to leave. For him, he never bought an Audi. Several months later I was ready to purchase and contacted Brandon via email and phone and let him know exactly what I was looking for with options if he couldn't find what I wanted exactly. He pushed to get me to come to the dealership so he could show me the car. We picked a time that worked and I drove the 30-45 minutes to get to the dealership. When I arrived he said he sees alot of emails and asked me to tell him again what I was looking for, so this was my first irritation. I told him what else I was comparing and he again bashed the competitors and immediately went into details about the Audi that didn't matter to me. I stopped him and told him this is what I wanted and to see if they had it or not. He went to look in the computer and he comes back saying he found the perfect car for me, it had everything I wanted. He pulled it up front and I sat down in the car. I could tell something wasn't right and it turns out he grabbed a Prem. Plus, not a Prestige. So back inside we go and he ends up telling me he doesn't have what I want. How hard would it have been to look into that before he made me drive all the way down there in rush hour traffic? I returned to speak to the manager, Brett Honeycutt, and told him of my frustrations and how I didn't feel that they wanted to work with me. He was very nice and ensured me that they would like to earn my business and that he would do whatever he needed to do to find the car that I wanted and he would have it brought in for me if necessary. We spoke a day later and he found 2 cars that fit what I was looking for and offered me a very attractive deal. It was on par with what I was receiving from Boardwalk Audi with my supplier pricing and they already had the car on the lot, and it was closer to my house, so I opted not to pursue it any further. I do appreciate Brett's dedication to remediate my bad experience, but at the end of the day I think the damage had already been done. I just do not like their sales approach. More

I called Audie Dallas to inquire about the 2013 A6. I spoke with John Paul who goes by the name JP. On the telephone JP was rather pleasant and encouraged me to come into the dealership and test drive th spoke with John Paul who goes by the name JP. On the telephone JP was rather pleasant and encouraged me to come into the dealership and test drive the car. I live about 3 miles from the dealership so I did stop by on my way home. Immediately upon meeting JP I was blown away. He was a fast talking uninformed car salesman. He saw the car I was driving and quickly told me that it didn't compare to an Audi. He asked if it was an 07. It was a 2011. JP was right, the two cars didn't compare. The Audi had 120 less horsepower. I did like the Audi though and wanted to buy one with a bigger engine. I asked about pricing on the larger engine with the same features as the car we test drove. JP had NO CLUE what the prices were. He couldn't even ball park me. I actually left not knowing if the car I wanted was in the $50K range or $75K range. He couldn't say. I also asked about any financing incentives that may be offered through Audi. He scoffed at me and said that 90% of his clients just pay cash for cars. He acted as if I wasn't worth his time because I wasn't paying cash. Bear in mind, JP is wearing a broken FAKE Rolex and sells cars for a living and is scoffing at me. I was polite and asked a few other questions which he did his best to answer in general. He didn't seem to have a lot of time to help me. Overall I spent about an hour with him. He NEVER followed up with me at all. Not once. I actually bought the exact car I asked JP about the next day from Boardwalk Audi even though that dealership is about a 30 minute drive from my home. The trip to Boardwalk is terribly inconvenient but I would NEVER spend a nickel at Audi Dallas. A fast talking, arrogant car salesman with ill fitting clothes and a fake Rolex treating me like I'm indigent because I can't pay cash for a $65K car is very off-putting. Boardwalk Audi was a relief. More