Audi Dallas

No idea what the other service employees are like but Jordan is a star. Pleasant. Helpful. Positive. Honest. Prompt. If we had picked him ourselves (recommended by the sales guy) we couldn't have p Jordan is a star. Pleasant. Helpful. Positive. Honest. Prompt. If we had picked him ourselves (recommended by the sales guy) we couldn't have picked a better one. Would recommend him to anyone. More

Audi Dallas is a first class Audi dealership. I visited 4 different Audi dealerships and while they are all A+ facilities and service, Audi Dallas earns top marks. different Audi dealerships and while they are all A+ facilities and service, Audi Dallas earns top marks. More

I called ahead to determine whether the Audi RS 5 was available to look at. Was told they had one on the show room floor that was available. My son and I drove to the dealership and had the worse exper available to look at. Was told they had one on the show room floor that was available. My son and I drove to the dealership and had the worse experience at a car dealership. When we arrived we were immediately 'confronted' by a sales person. We had walked through the front door and saw the RS 5 sitting on the show room floor. While walking to the car, less than 20 feet, we were immediately confronted by the sales person who made it seem that is was an excluded area and asked why were there and what we were looking for. I told her that we had come to look at the Audi RS 5. She was rude and for whatever reason, confrontational. She said she would grab the keys. We proceeded to the RS 5 and sat inside. We had only been sitting in the car for less than 2 minutes when the rude lady came with the keys. She seemed disgusted that we were looking at this particular car. It was a Saturday and my 22 year old son and I were dressed appropriately for a hot summer Dallas afternoon. We had driven up in an Infiniti G35 Coupe when we arrived. Based on her behavior, it felt like she did not think I could afford the car for whatever reason. She attempted to answer some of my questions and was visibly bothered that we were sitting in the car. I had asked about the sun roof and she immediately interrupted and said that if I were looking at the Audi RS 5 I would know that it isn't a sun roof that opens completely but that it just lifts up to vent. I explained that I knew about the sun roof and only asking where the button was top tilt the sun roof so that I could see how far it opened. While sitting in the car another male sales person came up and simply stated, 'you need to get out of the car because this guy is buying it' This salesman was unbelievably rude. His demeanor was such that my son and I had ventured into the woman's rest room by mistake and he was telling us we needed to get out. The whole experience was totally surreal and by far the worst experience I have ever had with a car dealership. I should note that I am fifty years old and have been employed by the same company for nearly 10 years. My yearly income is in excess of 140 thousand and I have a Doctorate degree. I certainly don't mean to come across as arrogant or condescending however, this dealership straight up made it clear that they did not believe I was looking at the vehicle with the serious intention of purchasing one. I have no doubt in my mind that the Audi RS 5 is the vehicle I will be purchasing. I should also note that I do not recall ever writing another review for any other business establishment. Audi Dallas on Lemmon Avenue is by far the worse dealership I have ever visited. Such a shame to have the craftsmanship of an Audi being sold by a dealership that would give flood damaged car dealerships a bad name. Shame shame shame on you Audi Dallas. You lost me as customer and my 22 year old son as well. There is NO professionalism at this dealership and I am utterly amazed that it is still open. More

We are new to the area & have purchased a extended platinum warranty for our Audi S8. Our experience with this dealership was first class from finance through service. Their pricing was the best,their platinum warranty for our Audi S8. Our experience with this dealership was first class from finance through service. Their pricing was the best,their attention to detail helped us enormously in choosing the correct plan. Most importantly after the sale our new service manager Jordan Windham has proven to be by far the the most intelligent and knowledgeable advisor . He covered every aspect of our vehicle with genuine passion for his position. Our overall experience & the quality of work was performed in a very timely manor with fantastic pricing . We cannot say enough about Jordan and his attention to detail. Fantastic !! More

Adam was the perfect car salesman, he answered all of my needs and concerns. We where able to agree on all my demands. I would recommend Adam to all of my friends and family. Keep up the good work Adam. needs and concerns. We where able to agree on all my demands. I would recommend Adam to all of my friends and family. Keep up the good work Adam. Pam Dawson-Haynes More

Jordan Windham does a wonderful job with customer service everytime I bring my Audi A4 to the dealership. He is very helpful and goes over and beyond what is necessary to fix the problem with my vehicle eve everytime I bring my Audi A4 to the dealership. He is very helpful and goes over and beyond what is necessary to fix the problem with my vehicle everytime. More

I bought my Audi at this dealership a year ago and have been working on routine maintenance and extras with Jordan in the service department since then. While I've owned an Audi in the past that needed som been working on routine maintenance and extras with Jordan in the service department since then. While I've owned an Audi in the past that needed some service work, Jordan makes it a pleasure to go to the service department. He is always upfront, punctual and extremely friendly. I would recommend him as a service adviser to anyone needing to visit a dealer in the DFW area. Prices are standard for a dealer but still worth it considering the ease of service. More

I've worked with my service advisor, Jordan Windham, for 3.5 years. His follow-up, professionalism, and detailed explanations are unmatched in my experience. He treats his clients with respect and edu for 3.5 years. His follow-up, professionalism, and detailed explanations are unmatched in my experience. He treats his clients with respect and educates himself on the history of your vehicle before you arrive for your appointment. I highly recommend Jordan to anyone looking for a long-term Audi service advisor. More

Had a great experience with Adam Figueroa at Dallas, Audi! The process was very easy and pleasant. Would recommend this dealership and Adam to anyone in the market for a Audi!! J.Martino Audi! The process was very easy and pleasant. Would recommend this dealership and Adam to anyone in the market for a Audi!! J.Martino More

I had a wonderful experience at Dallas Audi. They were very receptive to my needs in finding the right Audi A4. Adam Figueroa was our sales rep & was very helpful throughout the process. I would definitel very receptive to my needs in finding the right Audi A4. Adam Figueroa was our sales rep & was very helpful throughout the process. I would definitely recommend this dealership & look forward to returning. Thanks! D Arnaoutakis More