Audi Dallas

I trusted this dealership to sell me a qualitycar and they sold me a car that needs expensive repair and refuses to fix it lessthan24hoursafterpurchase they sold me a car that needs expensive repair and refuses to fix it lessthan24hoursafterpurchase More

Jordan is what customer service is supposed to be. I have worked with Jordan for over a year and have always been impressed by his ability to take care of me and exceed my expectations. He is transparent, ho worked with Jordan for over a year and have always been impressed by his ability to take care of me and exceed my expectations. He is transparent, honest and effective. There is not one bad thing to say about this dealership service department or Jordan. High class and high quality. More

Worked with Fahd a couple of years ago and now I was back buying my second Audi and it was a great experience. Also Doug New was my service advisor and liked the service he provided and the prompt response a buying my second Audi and it was a great experience. Also Doug New was my service advisor and liked the service he provided and the prompt response and attention to detail. Would recommend this dealership anytime. More

We've had very good experiences in the past 3 years here at Audi Dallas. Jordan Windham is our service adviser. He always provides exceptional service and goes above and beyond what is expected. We hig here at Audi Dallas. Jordan Windham is our service adviser. He always provides exceptional service and goes above and beyond what is expected. We highly recommend him. More

Jordan Windham is really the best at his job at Audi Dallas - has always had a smile and so helpful and always has everything ready on time as promised - he is the BEST!! Dallas - has always had a smile and so helpful and always has everything ready on time as promised - he is the BEST!! More

During tax season and being a CPA I discovered a low tire . Jordan had me bring it in immediately without amy advance notice and had me taken to my office while he handled the whole problem. He determined . Jordan had me bring it in immediately without amy advance notice and had me taken to my office while he handled the whole problem. He determined it was a nail, had to replace the tire and got it all done very efficiently so that it was very "painless" for me. I truly appreciated his conscientious handling which is very consistent. He makes every service visit a pleasure and is always considerate of our time demands. More

We gave Adam Figueroa the details on f what car, color, etc. we were looking for and he found our car quickly. He kept in touch us with us during the whole process and answered all our questions. Deliver etc. we were looking for and he found our car quickly. He kept in touch us with us during the whole process and answered all our questions. Delivery was on-time and paperwork was in order. Adam also did a great job of explaining the features of the car and has followed up with us twice since our purchase. More

Jordan Windham is the main reason I am a loyal customer at this dealership. He is polite, friendly, and professional and keeps your best interest in mind. He has always been great to me and my friends. If at this dealership. He is polite, friendly, and professional and keeps your best interest in mind. He has always been great to me and my friends. If you find yourself at this dealership, make sure to ask for Jordan! I have bought to cars from Audi Dallas and could not be more pleased with the service. Jordan works in the service department, but has a great team of sales people that he works closely with and refers his clients to. Audi Dallas has been a great experience for me and all of their employees are great people and provide their customers with a feeling of comfort that is not present at many other dealerships. They even have their mechanics work on specific cars to provide their clients with the piece of mind of knowing the mechanic working on your car is familiar with it and is doing the best work possible. Audi Dallas, thumbs up. More

If you want to buy an Audi talk to ADAM first ! Being If you want to buy an Audi talk to ADAM first ! Being an out-of-state buyer I contacted the dealership and the initial contact (salesperson) was no If you want to buy an Audi talk to ADAM first ! Being an out-of-state buyer I contacted the dealership and the initial contact (salesperson) was not diligent and did not follow-up on my initial inquiry; really very poor. I decided to reach-out a second time and fortunately Adam Figueroa took the inquiry. It was night and day, Adam was receptive, open and demonstrated a commitment to REAL customer service. He listened, challenged, offered options and eventually we concluded a deal, which was really only about 60% of the negotiation. The remainder of the discussions centered around, vehicle inspection, shipping, motor vehicle commission documentation (for registration/plates) and even after the car was delivered, Adam continually demonstrated that enduring commitment to delivering a "great customer experience". The complete transaction was conducted remotely, I never viewed the car or met Adam in-person. Imagine that.....! Excellent, competitively priced, great condition and a great experience. I wish he were in my local Audi dealership. Great job Adam ! More

Jordan always goes above and beyond to make sure that i am taken care from the minute i walk in. he is always accommodating with helping me get a loaner car if need be and flexible wherever he can be in t am taken care from the minute i walk in. he is always accommodating with helping me get a loaner car if need be and flexible wherever he can be in the process. i highly recommend Audi and their service is one of the big reasons. More