Audi Dallas

During tax season and being a CPA I discovered a low tire . Jordan had me bring it in immediately without amy advance notice and had me taken to my office while he handled the whole problem. He determined . Jordan had me bring it in immediately without amy advance notice and had me taken to my office while he handled the whole problem. He determined it was a nail, had to replace the tire and got it all done very efficiently so that it was very "painless" for me. I truly appreciated his conscientious handling which is very consistent. He makes every service visit a pleasure and is always considerate of our time demands. More

We gave Adam Figueroa the details on f what car, color, etc. we were looking for and he found our car quickly. He kept in touch us with us during the whole process and answered all our questions. Deliver etc. we were looking for and he found our car quickly. He kept in touch us with us during the whole process and answered all our questions. Delivery was on-time and paperwork was in order. Adam also did a great job of explaining the features of the car and has followed up with us twice since our purchase. More

Jordan Windham is the main reason I am a loyal customer at this dealership. He is polite, friendly, and professional and keeps your best interest in mind. He has always been great to me and my friends. If at this dealership. He is polite, friendly, and professional and keeps your best interest in mind. He has always been great to me and my friends. If you find yourself at this dealership, make sure to ask for Jordan! I have bought to cars from Audi Dallas and could not be more pleased with the service. Jordan works in the service department, but has a great team of sales people that he works closely with and refers his clients to. Audi Dallas has been a great experience for me and all of their employees are great people and provide their customers with a feeling of comfort that is not present at many other dealerships. They even have their mechanics work on specific cars to provide their clients with the piece of mind of knowing the mechanic working on your car is familiar with it and is doing the best work possible. Audi Dallas, thumbs up. More

If you want to buy an Audi talk to ADAM first ! Being If you want to buy an Audi talk to ADAM first ! Being an out-of-state buyer I contacted the dealership and the initial contact (salesperson) was no If you want to buy an Audi talk to ADAM first ! Being an out-of-state buyer I contacted the dealership and the initial contact (salesperson) was not diligent and did not follow-up on my initial inquiry; really very poor. I decided to reach-out a second time and fortunately Adam Figueroa took the inquiry. It was night and day, Adam was receptive, open and demonstrated a commitment to REAL customer service. He listened, challenged, offered options and eventually we concluded a deal, which was really only about 60% of the negotiation. The remainder of the discussions centered around, vehicle inspection, shipping, motor vehicle commission documentation (for registration/plates) and even after the car was delivered, Adam continually demonstrated that enduring commitment to delivering a "great customer experience". The complete transaction was conducted remotely, I never viewed the car or met Adam in-person. Imagine that.....! Excellent, competitively priced, great condition and a great experience. I wish he were in my local Audi dealership. Great job Adam ! More

Jordan always goes above and beyond to make sure that i am taken care from the minute i walk in. he is always accommodating with helping me get a loaner car if need be and flexible wherever he can be in t am taken care from the minute i walk in. he is always accommodating with helping me get a loaner car if need be and flexible wherever he can be in the process. i highly recommend Audi and their service is one of the big reasons. More

I have had the pleasure of working with Jordan Windham of the Audi Dallas service department for the last 4 years who is honest, forthright and courteous; characteristics a service department should embody. the Audi Dallas service department for the last 4 years who is honest, forthright and courteous; characteristics a service department should embody. When I moved 30 minutes away from the dealership, I attempted service at Audi Boardwalk and was mistreated so poorly by the service manager's assumptions and accusations that I now willingly drive across town to work with Jordan and the team. I highly recommend Jordan once you purchase your Audi. More

Jordan Windham has been my service manager for about 2 years now and it's always a pleasure to take my car in. He is so nice to work, makes sure I understand what is being fixed and keeps me updated on my years now and it's always a pleasure to take my car in. He is so nice to work, makes sure I understand what is being fixed and keeps me updated on my car's status. More

I hit a pot hole and blew out 2 flat tires at once - I called Jordan and he arranged a tow truck for me immediately, put me in a loaner car and got me on my way. Car was ready to go in less than 24 hours called Jordan and he arranged a tow truck for me immediately, put me in a loaner car and got me on my way. Car was ready to go in less than 24 hours. Jordan was extremely responsive and great to work with. He jumped through hoops for me and took care of me. I appreicate his hard work and will continue to use Audi Dallas because of him More

Best Audi dealership in Dallas! Jordan Windham is always on top of everything when I come in to get my car serviced. He always goes the extra mile. I am always greeted at the door by name even if he hasn't on top of everything when I come in to get my car serviced. He always goes the extra mile. I am always greeted at the door by name even if he hasn't seen me in a year. More

I brought my Audi Q5 in for service several times. My service advisor I Jordan Windham and he is absolutely amazing. professional, easy to work with, knowledgeable. I secretly hope he'll never leave Au service advisor I Jordan Windham and he is absolutely amazing. professional, easy to work with, knowledgeable. I secretly hope he'll never leave Audi Dallas. He is the reason why I do "everything Audi" there. His customer service skills are impeccable, getting my car in and out of the shop is a breeze. Always accommodating, always kind and understanding, Jordan makes a difference for Audi Dallas. I highly recommend. More