Audi Dallas

Excellent sales service After 15 years of 6 previously purchased Acura's, I purchased my first Audi - A4. I love it! Thank you Brandon Davis (Audi Sales) for making this expe After 15 years of 6 previously purchased Acura's, I purchased my first Audi - A4. I love it! Thank you Brandon Davis (Audi Sales) for making this experience as painless as possible. This was a first purchase ever where I did not have to do heavy negotiating. Brandon went above the call of service by picking me up from home since I was recovering from surgery. My health and safety was his first concern though I needed a new car. The financing was extremely painless - no over selling pressures on anything. I highly recommend contacting Brandon Davis on your next purchase from Audi. No hard sales, just great customer service. More

Customer I fell in love with the dealership especially after going to Plano Audi dealership! The service was absolutely the best at Audi Dallas!! Adam has bee I fell in love with the dealership especially after going to Plano Audi dealership! The service was absolutely the best at Audi Dallas!! Adam has been an absolute dream! He made everything simple and explained everything thoroughly! More

Audi Dallas is the WORST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I have been dealing with this nightmare of a dealership for over a year now! Their customer service is terrible but I believe their integrity is worse I have been dealing with this nightmare of a dealership for over a year now! Their customer service is terrible but I believe their integrity is worse. I bought a pre-owned Chrysler Crossfire last July. At this point I am questioning if they sold me a stolen car and if I need to take legal action against them. I bought this car from this dealership because I trusted in the quality of Audi and expected a certain level of service from them. I could not have been more wrong... They were not in possession of the title when they sold me the car and it took six weeks to sort out where the title was in a different state. It took two months to get plates. I immediately began having issues with the car. Within the first fifty miles the check engine light came on and the car was in the shop for a month with no concrete answers given besides a suggestion the resell the car. During this time the dealership refused to help me with a rental even though I had purchased an extra $2000 warranty. I've looked into selling the car and turns out there is a thirty thousand mile discrepancy on the odometer in the car report. I feel this dealership lacks integrity, good business practices and are completely incompetent. I am young and female which I feel made me a walking target for the complete taking advantage of. I wrote a certified letter of complaint to the VP of the dealership and was passed over to a "smoother-over" which didn't actually resolve much of the problems. John Denson sold me the car and as soon as there were problems the entire tone changed and everything suddenly became very unpleasant. I feel like I was only good for my money here and didn't matter at all as soon as the ink dried on the papers. I strongly encourage anyone reading this to shop elsewhere. They do not merit your business... Anywhere else deserves your business more than they do and you will probably get a better car with less problems!!!! More

New Audi A4 I had a wonderful experience at Audi Dallas. I started out looking on their website and inquired about a audi A4, I was emailed instantly with a real I had a wonderful experience at Audi Dallas. I started out looking on their website and inquired about a audi A4, I was emailed instantly with a real contact from the dealership rather than an automated email. I made an appointment at the dealership where my contact, Mike Pullon was on time, friendly, and had a no hassle attitude. He was very knowledgeable about the product line and helped me narrow my choice. He was able to get my exact preference with ease, and I was driving away in my new car within 7 days. I would highly recommend Audi Dallas to all my friends. And I love my new car! More

Awesome experience! It was such a great experience to work with Mike Pullon, he is very knowledgeable and very patient! He explained everything in detail about the car It was such a great experience to work with Mike Pullon, he is very knowledgeable and very patient! He explained everything in detail about the car and helped me pick out one with the options I wanted. More

Great Buying Experience We bought a 2014 Audi Q5 TDI Prestige from Mike Pullon at Audi Dallas yesterday. I don't usually write reviews but our experience warrants praise of We bought a 2014 Audi Q5 TDI Prestige from Mike Pullon at Audi Dallas yesterday. I don't usually write reviews but our experience warrants praise of not only Mike but the entire Audi Dallas team. As this is the first diesel my wife has driven we asked a lot of questions... Mike answered the majority of them but then added a gentleman from the service department into the mix who in turn added a diesel specialist into the mix. The level of attention and genuine concern to make sure we were comfortable was remarkable. This is our third Audi - the other two came from different dealerships. We will be going back to Audi of Dallas next time around. More

Q7 purchase We had a wonderful experience. Our associate Brian McNulty was extremely helpful even past the purchase. They made the deal happen in a quick manner. We had a wonderful experience. Our associate Brian McNulty was extremely helpful even past the purchase. They made the deal happen in a quick manner. We would definitely shop here again. More

Audi Q7 Don Lambrecht caught us on the car lot an hour before opening time. He still came out and met us, and we are now the proud owners of a beautiful 2014 Don Lambrecht caught us on the car lot an hour before opening time. He still came out and met us, and we are now the proud owners of a beautiful 2014 Audi Q7. Don was extremely knowledgeable about the Audi brand, especially about the make/model we were interested in. He was very friendly and personable, and it was definitely a no-pressure sales situation. Knowing he had daughters, I knew he would understand when I called to tell him I had left my daughter's pink pillow in the third row of our old vehicle. He promptly called the next morning to say it was in the mail to our home in Louisiana We had a wonderful car buying experience with Don, and I would highly recommend asking for Don Lambrecht when visiting Audi Dallas. J and S Hudson Bossier City, LA More

Audi Dallas - Terrible Service RUN!!! I don't know where these other reviews are coming from but anyone i talk to says Audi Dallas has the worst service including my own experience. i have I don't know where these other reviews are coming from but anyone i talk to says Audi Dallas has the worst service including my own experience. i have been there 5 times already for squeaky brakes and they lied to audi corporate they fixed the problem. i brought my business to Audi plano. Huge difference More

Scheduled maintenance Went in for scheduled maintenance. The car had a few more issues. My car was assigned to Floyd Andrews and additionally the shop foreman Jorge was loo Went in for scheduled maintenance. The car had a few more issues. My car was assigned to Floyd Andrews and additionally the shop foreman Jorge was looking over everything. Everything was taken care of in the best way and I faced no issues. They called every single day to update me with the progress and worked around my schedule which is not a very common experience. Very impressed by everything! More