Audi Dallas

I went to Audi of Dallas early on a Thursday morning looking to trade in my wife's Escalade. I only had a certain vehicle in mind until David Craig took me for a test drive in a vehicle that has a 3rd looking to trade in my wife's Escalade. I only had a certain vehicle in mind until David Craig took me for a test drive in a vehicle that has a 3rd row and turbo charged engine. Best of both worlds. Best dealership experience ever for me. More

After purchase I only deal with service department to keep car in best shape. Jordan Windham always greets with smile and is efficient and knowledgeable. Great with explanations and patience. He knows keep car in best shape. Jordan Windham always greets with smile and is efficient and knowledgeable. Great with explanations and patience. He knows his customer and the car. He always considers my work demands in having unexpected(warning lights) things handled as well as regular maintenance. My spouse changed to Audi because of my experience. More

I purchased a pre-owned Audi A7 from Audi Dallas. It was an exceptional experience. David Craig, who assisted me with the purchase, was incredibly knowledgeable, friendly and went above and beyond to make an exceptional experience. David Craig, who assisted me with the purchase, was incredibly knowledgeable, friendly and went above and beyond to make me and my family comfortable. We were pressed for time toward the end of the sale as we had a dinner to attend. David ensured the vehicle was cleaned, filled with gas and in perfect condition for me to drive away. At one point, there were 5 people detailing the vehicle to ensure we could make our event. Purchasing the car was a seamless process and everyone I encountered was extremely professional. In a world that seems to have forgotten customer service Audi Dallas and David were quite impressive and my expectations were exceeded. If you are looking for an Audi I I strongly recommend you go to Audi Dallas and ask for David Craig. More

Jordan is so attentive!! The service is always speedy. He does not try to upsell me on parts, etc. always honest. Tom Hutton is a fabulous salesman that makes sure I don't drive off the lot until I know does not try to upsell me on parts, etc. always honest. Tom Hutton is a fabulous salesman that makes sure I don't drive off the lot until I know all of the bells and whistles of car. More

Quality and performance is why I own an Audi, Jordan is why I go to Audi of Dallas. Simply put Jordan is the kinda of guy you would love to have a beer with, who knows everything about you and your car. why I go to Audi of Dallas. Simply put Jordan is the kinda of guy you would love to have a beer with, who knows everything about you and your car. More

Our most recent service experience with Jordan Windham was excellent! He is always helpful and has a great attitude. His information is thorough and given in a very professional manner. The last visit r was excellent! He is always helpful and has a great attitude. His information is thorough and given in a very professional manner. The last visit required a return visit due to an issue related to the maintenance and Jordan was very responsive in getting the issue resolved. The loaner car was picked up and our car returned which was very accommodating for our busy life. We appreciate the service. A+ for Jordan!!! More

Jordan has always been our service rep. His courtesy and promptness on the phone and in person are exceptional. In have been in to Audi multiple times both with my new A7 and my husbands R8. Jordan provid promptness on the phone and in person are exceptional. In have been in to Audi multiple times both with my new A7 and my husbands R8. Jordan provides us with a comparable rental and I'm always in and out of the dealership within a quick period of time. Jordan follows up with a phone call to be sure the service was as expected and has even sent someone to my home a time or two to be sure I had my matter handled and that it was convenient for me and my time schedule. More

I've been to Audi Dallas several times to service my 2006 A6 - not because it's a bad car - but because I've had it so long and only trust Audi Dallas on even routine service. This level of trust has b 2006 A6 - not because it's a bad car - but because I've had it so long and only trust Audi Dallas on even routine service. This level of trust has been hard earned by my service advisor, Jordan Windham, who has consistently gone out of his way to provide me with top notch customer service. Beyond that, Jordan has taken the time to get to know me and my car like no one else in this industry has ever done! I believe he is up front and honest with me about my options, and he works closely with Iric and team in the garage to solve any issues my car is experiencing and keep me updated. Jordan has made Audi Dallas the "go to" place for me and my A6! More

Jordan has handled the service on my Q7 for over two years and is always friendly and dependable. Most recently he handled a recall issue along with helping me select a new set of tires. He keeps me w years and is always friendly and dependable. Most recently he handled a recall issue along with helping me select a new set of tires. He keeps me well informed on the status of the service and meets his time commitments. More

My service advisor at Audi Dallas, Jordan Windham, has completely spoiled me forever. I will buy another vehicle there entirely because of him and his stellar service. I almost don't want to tell you all completely spoiled me forever. I will buy another vehicle there entirely because of him and his stellar service. I almost don't want to tell you all of the things he does for me, because he makes me feel so special that I THINK he's doing them only for me. However, I've seen him with his other customers, and I know he gives them all that kind of awesome customer service. When have you EVER seen customers hug their service manager? Seriously? I can't think of a single time he's ever said no to a request or seemed the least bit put out by my stupid questions and ridiculous requests. He's kind, friendly, pleasant, professional and really is the absolute best thing about buying a car (or having one serviced) at Audi Dallas. I can't recommend him, or his dept. highly enough! More