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Audi Dallas

Dallas, TX

4.9
2,486 Reviews
We thank you for choosing Audi Dallas for all your New and Pre-owned Audi vehicle needs. Audi Dallas, your Premier Dallas Audi Dealer, located in Dallas Texas has been the #1 Audi volume leader in the Dallas and Fort Worth Metroplex for years. To be the Dallas Audi leader year after year, we must exceed our customer's expectations by having expert Audi Service, going the extra mile for our Audi customers and of course providing low prices on exceptional New and Used Audi's, cars, vans, truck and SUVs. Audi Dallas is a Dallas Audi Dealer offering a courteous Internet sales staff to make your next Audi purchase or lease the easiest and most pleasurable experience you have ever had purchasing an automobile. Conveniently located in Dallas, we serve the whole DFW area including Fort Worth, Plano and Grapevine.
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5033 Lemmon Ave

Dallas, TX

75209

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Showing 2,486 reviews

July 14, 2016

Great service and honest buying experence I bought a 2004 Toyota Corolla from Audi Dallas and I was treated with exceptional service. The buying experience was painless and respectful. Mr Hutc More

by Chainbelt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. J hutchins, Jack Hutchins
Jul 14, 2016 -

Audi Dallas responded

Congrats on your Corolla! Thank you for shopping with us at Audi Dallas. We greatly appreciate you taking the time to let us know how the experience went. Let us know if we can assist you moving forward. Thanks again and have a great week!

July 10, 2016

Great Sales team Tom Hutton listened to what we were looking for and we left with it. No high pressure, just a pleasant experience. Then Tom Hornsby got us the best More

by T. Weiler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Hutton, Tom Hornsby, Tom Hutton
Jul 11, 2016 -

Audi Dallas responded

T. Weiler, thank you so much for taking the time to review your recent experience at our dealership. We appreciate your business and look forward to serving you again soon. Let us know if any questions pop regarding your new vehicle. We're always standing by to assist. Thanks again and enjoy your new car.

July 05, 2016

Awesome Dealership! The Audi Dallas team was very helpful with my car purchase. Their service is topnotch and their pricing is very reasonable. My special thanks to John More

by Dhanabalan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Kimberly, Adam Figueroa, John Kimberly
Jul 06, 2016 -

Audi Dallas responded

Congrats on your new car! We appreciate the kind note regarding your experience with John Kimberly! Thanks for choosing Audi Dallas and providing us an opportunity to earn your business. Let us know when we can serve you next! Thanks again.

July 05, 2016

Very attentive sales team We were immediately impressed with how knowledgeable, attentive and engaging Jacob was. The whole team was very kind and helpful through the stressfu More

by Audivirgin2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Van Der Kloom, Jacob Van Der Kroon
Jul 06, 2016 -

Audi Dallas responded

Congrats on your new car! We are so thankful to have had the opportunity to serve you and earn your business. We will make sure that Jacob and our management team sees your kind note. Let us know if you have any questions about your new car. We're always here to assist. Thanks again and have a great week!

July 02, 2016

Pathetic service and customer experience These guys are fine for buying the car. But their service is so pathetic. I spoke with Mr.Daniel Mclure the head of service, when I say I am not h More

by Sasidhar K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marvin, Daniel Mclure
Jul 05, 2016 -

Sasidhar K responded

If they have not worked on the part, this issue has happened when the car is in your dealership possession. Simply by saying it did not happen in our presence would not solve the issue. I clearly said to check my miles, so that you understand on how much the car was driven after it was taken from your dealership. When I have cleared my bills and taken my car, your team calls to notify that I still owe X amount in my bill, when I ask for break down, the number change approx. 5 times Once they say 900$ then 800$ then 500$ etc and finally 700$. Not sure today which is right. As I still don't have break down for my bill. When you take so long to give an appropriate bill on what service was done for your customer. How can you say that there is time gap between you service and bringing issues. As the car was never driven during the period and we have not identified the things. Once I found them I immediately brought them to your attention. So if you are servicing a high end and value your customers, you don't create this much mess in your bills nor with your process. You employees does not even feel sorry, rather he tells he is my customer and he is unhappy with his experience. I don't understand what this stupid logic that you customer service manger brings to me. Without even feeling sorry for all the things that you have done to my vehicle. He does not expect to see me as customer and clearly show how much you value your customers.

July 01, 2016

First Class Experience The leasing experience with Audi Dallas was exceptional. Kacy Hendricks was fantastic to work with. She spent time on the front end to really understa More

by RS2017A4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kacy Hendricks
Jul 04, 2016 -

Audi Dallas responded

Congrats on your new A4! We are so thankful to hear that your leasing experience was worth noting! We greatly appreciate you choosing Audi Dallas and yearn for another opportunity to serve you. Have an awesome July 4th! Thanks again.

June 30, 2016

2013 Audi Q5 Thank you Andy for your professionalism. I am glad I have a new vehicle. The other staff members were helpful as well. All the best to you! More

by Theresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
Jul 01, 2016 -

Audi Dallas responded

Theresa, thank you so much for shopping with us at Audi Dallas! We appreciate the kind note and hope you're enjoying your Q5 as much as anticipated. Let us know if you have any questions regarding your new car. Thanks again and have a lovely week!

June 28, 2016

Quick Service Rick Nelson worked fast and hard to get my lease transaction done quickly, so that I could make it to an event on time. THOMAS in finance also worked More

by N. Washington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Nelson, THOMAS , Rick Nelson
Jun 28, 2016 -

Audi Dallas responded

Congrats on your new Audi! We are so happy to welcome you to the Audi Dallas family. Keep us posted with any questions regarding your new vehicle. We're always here to assist. See you when it comes time for your first service. Thanks again and have a great week!

June 27, 2016

Wonderful Experience All around. It was a great experience, I had to make 2 visits because of my own schedule restrictions; Adam was very accomodating. I was in and out quickly - Fina More

by BCordero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Figueroa & Finance Manager (Can't remember his name)
Jun 28, 2016 -

Audi Dallas responded

Congrats on your new Audi! We greatly appreciate the kind note and glad to hear that Adam was able to accommodate your schedule changes. Let us know if you have any questions regarding your new car. We look forward to the opportunity to serve you again. Have a great week!

June 27, 2016

First Audi experience I went in to the Audi Dallas location with a car in mind. John Kimberly was my salesman and it was a pleasure doing business with him. It was my fir More

by amosier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chase Wright
Jun 28, 2016 -

Audi Dallas responded

Congrats on your new car! We appreciate the kind note and will make sure Chase, John, and Jordan all see it! Let us know if you have any questions regarding your new vehicle. Thanks for choosing Audi Dallas and we'll see you soon!

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