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Audi Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.9
2,483 Reviews
We thank you for choosing Audi Dallas for all your New and Pre-owned Audi vehicle needs. Audi Dallas, your Premier Dallas Audi Dealer, located in Dallas Texas has been the #1 Audi volume leader in the Dallas and Fort Worth Metroplex for years. To be the Dallas Audi leader year after year, we must exceed our customer's expectations by having expert Audi Service, going the extra mile for our Audi customers and of course providing low prices on exceptional New and Used Audi's, cars, vans, truck and SUVs. Audi Dallas is a Dallas Audi Dealer offering a courteous Internet sales staff to make your next Audi purchase or lease the easiest and most pleasurable experience you have ever had purchasing an automobile. Conveniently located in Dallas, we serve the whole DFW area including Fort Worth, Plano and Grapevine.
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5033 Lemmon Ave

Dallas, TX

75209

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Showing 2,483 reviews

November 23, 2024

Everyone was very prompt. They were busy but it was calm and pleasant inside. They were great. More

by shlantier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2024 -

Audi Dallas responded

shlantier, thank you for sharing 5-star praise and noting everyone was prompt. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 22, 2024

We are from Washington state but we chose Audi Dallas to order our 2025 Q7. They were very informative from the first phone call till we got the car. Jaramy was excellent to work with. She picked us up from More

by Jude2260
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaramy LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2024 -

Audi Dallas responded

Jude2260, thank you for sharing 5-star praise and noting your experience shopping with us from out of state for a 2025 Q7! We appreciate your endorsement regarding working with Jaramy and look forward to serving you additionally in the future. Thanks again!

November 20, 2024

I have bought 3 cars from this dealership but based on a terrible experience attempting to buy a car for my wife, I will never buy another car from Audi dallas More

by Brent.mccarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dusty Craig
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Audi Dallas responded

Brent, we'd first like to thank you for your business with three prior purchases. We are so sorry to hear that your recent experience trying to purchase a fourth vehicle was not as well received. We passed your feedback along to our leadership and our General Sales Manager, Thomas Hornsby noted he reached out to your phone number on file a couple times trying to connect, but your voicemail was full and he was unable to catch you or leave a message. Thomas would like to speak with you regarding your experience to better understand what happened and work to make it right. We invite you to contact Thomas directly at thomas.hornsby@audidallas.com or 214-561-1822. Thomas is anticipating your contact. Talk soon. Take care.

November 16, 2024

Dallas Audi is always neat and clean. They provide great service. Also have snacks and drinks for there customer while they wait. More

by beverlyjohnson11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2024 -

Audi Dallas responded

beverlyjohnson11, thank you for sharing 5-star praise and noting our neat and clean facilities. We appreciate your business and your feedback. See you next time. Thanks again!

November 15, 2024

Dealer is professional at all times and every employee, whether sales, service, technology, business office or clerical are all friendly, knowledgeable and easy to work with. Have purchased five Audis at A More

by dolson12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Huneycutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaramy LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Nigo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Eagleburger - 5 stars
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Nov 15, 2024 -

Audi Dallas responded

dolson12, thank you for sharing 5-stars! We're pleased to hear our team is professional, friendly and knowledgeable! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 12, 2024

The Audi Management team always does a good job whenever I bring my car in for service. I was actually provided with a video in real time of what was done to my car. I was really blown away. Thanks Audi Da More

by Mia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Audi Dallas responded

Mia, thank you for sharing 5-stars! We're glad to hear our team always does a good job and takes great care of you! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 11, 2024

The service team at Audi Dallas is great. They have always been very helpful and accommodating. More

by alejandromsierra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Pace
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Nov 11, 2024 -

Audi Dallas responded

alejandromsierra, thank you for sharing 5-stars and noting that our service team is great. We appreciate your feedback and pleased to hear our team has always been helpful and accommodating. See you next time. Thanks again!

November 08, 2024

Great experience! Jaramy was awesome! I have already referred a friend to Jaramy! Wonderful experience! Thank you so much, Jaramy! More

by dlolsonckc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaramy LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bakolias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Nigo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2024 -

Audi Dallas responded

dlolsonckc, thank you for sharing 5-stars and noting your time with Jaramy! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 07, 2024

Great place, quick service. My service rep was great very professional and knowledgeable. Thank you all. More

by dwane_edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Audi Dallas responded

dwane, thank you for sharing 5-stars! We're happy to hear our team is professional and knowledgeable! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 06, 2024

Over priced. I took my car in for over heating, $4,000 later each I was in SHOCK. Detail on invoice I see screws for $6. They said they would discount the evalua More

by Craigdailey2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel McClure
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Clayton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Muniz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Mireles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cavin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Neu
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hunter
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Audi Dallas responded

Craig, we are sorry to hear that you are still discontent with the pricing of your recent service visit and appreciate your continued feedback. Unfortunately, there is was active recall on your car and the vehicle is out of factory warranty by both time and mileage by a substantial margin. We checked in with our team and understand that Eric reached out to discuss your frustration and ultimately ended up providing you a $200 refund towards the total to assist with the costs you were concerned about including miscellaneous parts like screws. If you would like to follow up additionally, you may always reach our Service Manager, Brandon Hunter directly at bhunter@audidallas.com or 214-561-1849 and he would be happy to discuss your concerns. We appreciate your business and your feedback and look forward to serving you additionally. Take care and best wishes!

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