Audi Creve Coeur

Set an appointment after inquiring about a new car. They were quick to respond and the sale went smoothly. They were quick to respond and the sale went smoothly. More

Allison & her team was really informative and customer service oriented during my trip with them. service oriented during my trip with them. More

Very disappointing experience. Buyer Beware. Although this is a nice-looking Audi dealership, at the end of the day, they operate like a standard "buy here, pay here" car lot. I pu Buyer Beware. Although this is a nice-looking Audi dealership, at the end of the day, they operate like a standard "buy here, pay here" car lot. I purchased a 2019 Q7, which was clearly shown to have operational navigation (see pictures of their ad), but when I got home, I found navigation and Bluetooth do not work. It appears the entitlement licenses were removed during the pre-sales process, so I thought the dealership would be happy to help, but instead they replied that my purchase was "as-is" and since I didn't buy their expensive warranties, "we are not liable for any imperfections or vehicle errors that you may be experiencing". I was surprised by how aggressively they refused to help and was very disappointed. I also found while trying to troubleshoot my navigation issues that the battery only has 1/3 of its usable capacity and almost dead after sitting a few days. The battery passed their checks, so I get why they might not want to help, but it's pretty sad for them to send a battery like that out the door. I can forgive the battery, though, but the navigation issue has prompted me to write this review and go from a mostly satisfied customer to a very disappointed one. More

Great experience. Multiple cars available for review and found the one I wanted. Thank you. Multiple cars available for review and found the one I wanted. Thank you. More

Excellent service from start to finish. The repair was handled efficiently, the diagnosis was accurate, and everything was explained clearly. The team was professional and respectful, and m The repair was handled efficiently, the diagnosis was accurate, and everything was explained clearly. The team was professional and respectful, and my Audi was returned in great condition. Very satisfied with the overall experience. More

Great experience with the service I was provided was very knowledgeable for the questions I had and great service highly recommend knowledgeable for the questions I had and great service highly recommend More

Dealership was professional, friendly, knowledgeable, courteous from the Car Sales team to the Manager. Loved dealing with them and hope to do future transactions too. courteous from the Car Sales team to the Manager. Loved dealing with them and hope to do future transactions too. More

Had engine issues & towed to dealership as they have serviced since 9/2017. Too costly to fix 8 yr old car. Ben the service representative did not charge for diagnostics. serviced since 9/2017. Too costly to fix 8 yr old car. Ben the service representative did not charge for diagnostics. More

Courteous, friendly, helpful staff. Make every effort to accommodate the needs and wishes of the customer within the obligations they have to the company as well. Make every effort to accommodate the needs and wishes of the customer within the obligations they have to the company as well. More

Got in and got out in a very reasonable time. Jed has been our service advisor forever and is alway a joy to work with. Jed has been our service advisor forever and is alway a joy to work with. More