
Audi Creve Coeur
Creve Coeur, MO
Filter Reviews by Keyword
By Type
Showing 410 reviews
Professional sales and service. Greeted right away and treated with respect by Sofia McCormick. She answered every question and provided us service above and beyond. Greeted right away and treated with respect by Sofia McCormick. She answered every question and provided us service above and beyond. More
Very communicative and responsive. Made our process easy. Service was comprehensive and detailed. Helped in ensure our vehicle is in optimum condition. Made our process easy. Service was comprehensive and detailed. Helped in ensure our vehicle is in optimum condition. More
Friendly staff, kind and tolerant of "special needs" children. I came two separate days with two different autistic kids and the staff were kind and worked in getting the car issues resolved. Kindness w children. I came two separate days with two different autistic kids and the staff were kind and worked in getting the car issues resolved. Kindness with the efficiency. More
Carissa Chapman is an outstanding representative for your dealership. I am particularly grateful for her a speedy responses to my calls. She stayed in touch with me throughout the process which, as always, i dealership. I am particularly grateful for her a speedy responses to my calls. She stayed in touch with me throughout the process which, as always, included some complications and was a huge help. I will be glad to continue to work with Carissa on my other Audi, which will be coming in for routine maintenance later this week. She is an excellent representative and I look forward to continuing to work with her not only this week, but in years to come. More
We had a terrible experience purchasing my 4th vehicle from this dealership. We were lied to about multiple items that were not covered in the extended service plan called Audi Pure. We were told mu from this dealership. We were lied to about multiple items that were not covered in the extended service plan called Audi Pure. We were told multiple wiper blades…not true…only 1. Transmission service. Not true…not covered at all. Brake pads and rotors, etc etc etc. My wife and I had 800 credit scores and we were quoted 7.49% on a 5 year loan and had to provide multiple copies of our tax returns. The finance could not open 10 page PDF’s so I made several trips to hand deliver pages out of our tax returns. It was a nightmare. I ended up calling our credit union and they approved me in 45 minutes. The next day I drove a check to the dealership and paid for the car. Then my paper plate was about to expire. The finance department knew about this. I could not plate my vehicle because the dealership was taking forever to get me my final paperwork. 10 days later I made another special trip to the dealership, talked to a sales manager and was able to get what they owed me. All around a bad experience in multiple ways the ball was dropped. More
Went through plenty of options and we worked through it and everything is perfect. I would definitely come back to this place again or refer a friend/family. and everything is perfect. I would definitely come back to this place again or refer a friend/family. More