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Audi Coral Springs - Service Center

Coral Springs, FL

4.8
1,803 Reviews

1,803 Reviews of Audi Coral Springs - Service Center

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October 06, 2023

I have used Audi Coral Springs for many years. They are very focus on customer service. I happy with their services. More

by RBARBOSA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Audi Coral Springs responded

We appreciate your thoughtful review, R!

October 06, 2023

My service adviser was extremely kind and made sure I didn’t over pay which was a nice relief compared to other dealerships. Everyone there made sure that I was comfortable as I waited. What I love is th More

by Julien Weck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Urena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luana Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Audi Coral Springs responded

Thank you for this thoughtful feedback, Julien! We are glad you had a pleasant experience with us!

October 03, 2023

Always a great experience visiting the dealership for service and to browse the inventory while waiting. I have been working with Giancarlo servicing all my Audi vehicles for many years already! Dealersh More

by Dacian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Audi Coral Springs responded

Thank you for this five-star review, Dacian! We hope to see you again soon!

October 03, 2023

Steven was great and super helpful! The courtesy shuttle service driver was also very nice. More

by AGIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Audi Coral Springs responded

Thank you for this positive feedback!

October 02, 2023

Es un excelente servicio, Luana es una profesional en lo que realiza , explica lo que le van a realizar a tu auto y el costo antes de que hagan el servicio , el tiempo que tardan está adecuado . En todo More

by cbmg2006
Recommend Dealer
Yes
Employees Worked With
Luana Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Audi Coral Springs responded

We appreciate your kind feedback!

September 29, 2023

Luanna was great! ! She was extremely friendly and very helpful!! She has assisted me in the past and is always great! More

by LAURALABOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luana Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Audi Coral Springs responded

Thank you for this kind feedback, Laura!

September 28, 2023

Over the last 15+ years, I’ve never had a bad experience at this dealership, Paul Carmona is the best sales person I’ve ever work with. He always does what he says. No surprises. More

by aprieto0
Recommend Dealer
Yes
Employees Worked With
Paul Carmona
Sep 29, 2023 -

Audi Coral Springs responded

Thank you for this generous feedback!

September 27, 2023

Read the reviews, is all pretty when you buy the car Clint will even come out and give you a congrats, but after that, the service department is terrible and unethical. Bought a car CPO with 7k miles R More

by Angel C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clint Briggs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Giancarlo Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Macy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Audi Coral Springs responded

We thank you for the feedback, Angel! As discussed in our phone call with you, Mr. Brendan Smith (not Mr. Bret Macy) gave you details about your vehicle. The vehicle you purchased passed the Certified Pre-Owned Inspection when it was performed at 7,392 miles prior to sale. The tires and brake pads were measured and were above the minimum required specification to successfully pass certification. You have driven the vehicle 7,356 miles since purchase, and the vehicle now has 14,749 miles on the odometer. These original tires are now worn to 3/32 or below (not safe) and the brake pads, although safe currently, will need to be replaced in the not-too-distant future, subject to your driving habits. The Audi RSQ8 comes with ultra-high-performance tires and brakes which provide exceptional performance. Unfortunately, due to the compounds used to achieve this exceptional performance the tires and brake pads tend to wear out faster than a "normal" passenger car. Unfortunately, despite our efforts, we were not able to meet your request to "install all new tires and brake pads for free".

September 27, 2023

Service Manager Steven Meyer was very helpful. He and the tech diagnosed my problem and fixed it. More

by mk4267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2023

Very timely and professional service. Car was fixed and washed and returned next day. Great experience all around. More

by TVOKOUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Audi Coral Springs responded

We appreciate your kind review, T!

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