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Audi Columbia - Service Center

Columbia, SC

4.8
77 Reviews

77 Reviews of Audi Columbia - Service Center

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September 05, 2025

Linda was my service manager and she is awesome! She is always Friendly, professional and reliable. More

by SJONES390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Audi Columbia responded

This is fantastic to hear! Thank you for the five stars! - Audi Columbia

September 01, 2025

The service of my Audi went very smoothly. I was made aware of status of my car, and service time was as projected. More

by dalelrobson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Audi Columbia responded

Thanks for the great review. Please let us know if you need anything else in the future!

September 01, 2025

Major problems with radiator fixed quicker than expected. Great service. Pleased with service manager and technitions More

by arnold.diane2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Audi Columbia responded

Thanks for the great review. Please let us know if you need anything else in the future!

August 30, 2025

Tried to rip me off by offering to change my wiper blades for $170.00 I declined offer and was able to replace them on my own with a brand new oem set for $39.99. These dealerships will rip you off if you a More

by enlewi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Linda Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Audi Columbia responded

It's concerning to hear about your experience with the wiper blade pricing. We strive for transparency and fair pricing, so I apologize if we fell short in this instance. If you have any further questions or concerns, please feel free to reach out directly. Thank you, Dylan Outlaw - General Sales Manager - 803-786-6601

August 29, 2025

Chris D is awesome and a great caretaker of all things service and beyond! Thanks More

by Dkd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Audi Columbia responded

We are happy to hear that! Thanks for taking the time and letting us know.

August 24, 2025

My service rep, Chris Davilla, is always professional, helpful and responsive. Audi of Columbia is fortunate to have Chris. More

by dmgiugni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Audi Columbia responded

We are pleased to hear of your great experience with Chris and our team! Thanks for taking the time to share it with us.

August 23, 2025

Service intake process is efficient, however some repairs could use more quality oversight. I have had two water pump replacements where panel fasteners were missing. I bring my 2012 A6 in for regular servic More

by alexanderjl160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jade Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Audi Columbia responded

Alexander, I appreciate your feedback and am sorry to hear about the issues you've experienced with repairs. We strive for thorough service and understand how frustrating this must be. If you'd like to discuss further or have any questions, please feel free to reach out. Thank you, Dylan Outlaw - General Sales Manager - 803-786-6601

August 21, 2025

The service was not excellent! ! Linda was very courteous and assisted me in an exceptional way. More

by richie0927
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Audi Columbia responded

We are pleased to hear of your great experience with Linda and our team! Thanks for taking the time to share it with us.

August 21, 2025

Getting my A7 serviced at Audi of Columbia was the best service experience I ever had. I chose to wait for my vehicle, I was in and out in roughly an hour. I live in Richmond Va, and my vehicle is normally More

by alekabell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Audi Columbia responded

Thanks for the great review. Please let us know if you need anything else in the future!

August 16, 2025

Professional. Friendly. Thorough video explanation. Honored appointment time. Clean facility and wait area for guests. More

by GAT5804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Audi Columbia responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

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