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Audi Clearwater - Service Center
Clearwater, FL
995 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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995 Reviews of Audi Clearwater - Service Center
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November 12, 2018
Great service! I brought my Q7 in for an issue with the electrical system. William Moore handled the complex issue with the mechanics, arranged for a loaner when it I brought my Q7 in for an issue with the electrical system. William Moore handled the complex issue with the mechanics, arranged for a loaner when it was clear that it would take a few days (even when I hadn't arranged prior) and kept me informed along the way. The issue was an after market installation. William gave me enough information so I could go back to shop that caused the problem for reimbursement. More
by JWC
Employees Worked With
William Moore
November 02, 2018
Always right on it! I was in for my end of lease checkup on my A-3 Audi. Met with Mandy and JB and Alex to discuss options. Decided to purchase another A-3. Love this I was in for my end of lease checkup on my A-3 Audi. Met with Mandy and JB and Alex to discuss options. Decided to purchase another A-3. Love this car!! Customer service has always been great with Mandy and look forward to continuing to do business with her. More
by nancyb
Employees Worked With
November 01, 2018
Recall replacement Bill was friendly and professional. He helped to make my visit as efficient and productive as possible. He coordinated the work to be done in a pleas Bill was friendly and professional. He helped to make my visit as efficient and productive as possible. He coordinated the work to be done in a pleasant manner. More
by la779910
Employees Worked With
William Moore
October 30, 2018
I'll only go here for all my car needs! Andrew from the service department goes above and behind for his customers. I've been to the dealership twice now. I brought my car in the first time Andrew from the service department goes above and behind for his customers. I've been to the dealership twice now. I brought my car in the first time for an a/c problem. However, before I brought my car to the dealership, I went to a repair shop. The repair shop quote was slightly high, so I decided to take my car to the dealership since the brand is the same. I'm glad I took my 2008 Audi A4 (with no warranty) to the dealership. Andrew and the service team found problems that the repair shop did not. Andrew worked with me on the price and set me up in a rental until my car was fixed. No one will get this kind of service by going to a repair shop. Andrew treats people with the upmost respect. Andrew stays calm and collective, reinsuring you about the process. He also calls you with updates to let you know how the repair process is going. At this point, Andrew has gained my trust. I took my car in a second time due to a coolant leak. He was honest about what it would take to get my car on the road again. Since I have already put enough money into the older car, I didn't really want to put anymore into it. Andrew gave me the option the sell the car to them, so I did. I will not go anywhere else for my car needs, except to the Audi dealership and Andrew. Andrew, set me up with Bob from the sales department to sell my car to them. Bob made the process easy and quick. He also treated me with more respect than any other sales person I have dealt with. Whenever someone talks about car problems, I always mention the dealership. When I am ready to buy a new car, I am definitely buying a new car from this dealership. Thank you! More
by CodyFisher
Employees Worked With
Drew Walker , Bob Kimball
October 30, 2018
Great servuce I am very happy with my service at Audi Clearwater. Shawn was very helpful and efficient and made sure the job was done well. It is easy to wait in th I am very happy with my service at Audi Clearwater. Shawn was very helpful and efficient and made sure the job was done well. It is easy to wait in their lounge. They have massage chairs, snacks, cappuccino, TV and anything else to make the wait pleasant. they are a class act! More
by Anita57
Employees Worked With
Shawn Burns
October 26, 2018
5 star treatment from beginning to end! Shawn made me feel like a valued customer from the moment I pulled up to the service intake. He made sure to communicate everything that was happening Shawn made me feel like a valued customer from the moment I pulled up to the service intake. He made sure to communicate everything that was happening. He even made sure they washed my vehicle before I picked it up. I have dealt with many service departments but this was by far the best experience ever. More
by RCPrice
Employees Worked With
Shawn Burns
October 23, 2018
Service experience exceded my expectations This was my first service experience with my 2018 Audi Q5 for a routine 10,000 mile check-up. I was fortunate to have Mandy Walters as my service repr This was my first service experience with my 2018 Audi Q5 for a routine 10,000 mile check-up. I was fortunate to have Mandy Walters as my service representative. As a busy physician, I had lots of patients I needed to see at the hospital and although I had accepted the fact that I would be spending several hours at the dealership, Mandy made it so easy to me to get back to work my offering me a rental vehicle and the option of having my car delivered to the hospital where I worked. I was appreciated More
by Leo1234
Employees Worked With
October 18, 2018
Happy Audi Owner I live closer now to Audi Tampa but when I called them they were rude and not responsive. Bill Moore at Audi Clearwater took care of everything. Exc I live closer now to Audi Tampa but when I called them they were rude and not responsive. Bill Moore at Audi Clearwater took care of everything. Excellent Service! More
by ACPasquale
Employees Worked With
William Moore
October 17, 2018
Exemplary service Professional, personable and efficient, Audi Clearwater sets a standard which represents the best of its kind. Kudos to Service Manager Bill Moore for Professional, personable and efficient, Audi Clearwater sets a standard which represents the best of its kind. Kudos to Service Manager Bill Moore for exceeding expectations, making service appointments a special experience. More
by if6ws929
Employees Worked With
William Moore
October 15, 2018
Always an excellent experiece It has always been a pleasure to bring our Audis to Audi Clearwater and have Mandy Walters as our Service Consultant. It is why we continue to purchas It has always been a pleasure to bring our Audis to Audi Clearwater and have Mandy Walters as our Service Consultant. It is why we continue to purchase our cars from Audi Clearwater because it makes the entire ownership experience such an enjoyable experience and we know under Mandy's watchful eye our Audi is being well-taken care of. More
by Bob ACFL
Employees Worked With
