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Audi Clearwater - Service Center

Clearwater, FL

4.7
995 Reviews

995 Reviews of Audi Clearwater - Service Center

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December 21, 2018

Service Worked with Mandy Walters in service, as usual always an outstanding experience.........car was completed and cleaned on time. Mandy always goes the e More

by revflyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Kimball
Dec 26, 2018 -

Audi Clearwater responded

Thank you so much for your wonderful review! It's a pleasure to hear that Mandy consistently goes above and beyond to serve you and secure your full satisfaction, and we are delighted that your recent experience working with her was no different. We are proud to have earned your loyalty and look forward to continue serving you in the future!

December 20, 2018

Highly satisfied with service department They have great customer service & follow up. Always exceeds expectations! Try to know the customers personally & make every effort to make each visit More

by AudiJane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Audi Clearwater responded

Hi Jane, Thank you so much for your kind review! It is our pleasure to serve you, and we are overjoyed that we are consistently able to impress you with our efforts! We appreciate your confidence in our service team, and we hope to maintain it for years to come.

December 20, 2018

Great experience Andrew walker was very helpful and courteous. This dealership continues to be awesome. I was welcomed in and shown how to get myself setup in the gues More

by Koglesby8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Walker
December 14, 2018

Great & Honest Service If you are looking for an honest service department, Audi Clearwater is where you want to go. I have a 2013 Audi A5 with 97,000 miles. It is not un More

by 1herbert1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tech - Nihad Balihodzic, Shawn Burns
December 12, 2018

Service Adviser - Jessica Geneva This most recent visit to Crown Audi in Clearwater was a breath of fresh air! Firstly I spoke with Jessica prior to the visit to attempt to arrange a More

by HuntRSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Geneva
December 03, 2018

Speedy and kind Bill was efficient and pleasant. I would highly recommend Audi Clearwater to all my friends and family! Service was done well and my kids enjoyed the More

by AmandaPedigo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Moore
November 30, 2018

Ridiculous First I almost never write a review. We got a recall for a Q-5. The recalled said if we don’t get it fixed, if the suv is garaged then it could catch More

by Tom
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Prefer not to name names
Dec 10, 2018 -

Audi Clearwater responded

Dear Mr. Donnelley, We appreciate you writing a review and providing us with feedback in your recent experience in our service department. We sincerely apologize for the inconvenience we have caused you and your wife. We did have internal miscommunication regarding the delivery of the part required for your recall repair. These parts are vehicle-specific from the factory and the part was not delivered as expected. We should have called to cancel your appointment that day. Unfortunately, we also had internal miscommunication regarding the valet pickup of your vehicle for the rescheduled recall appointment. We do understand your frustration with us, and hope that our efforts to make it up to you have helped to alleviate that frustration. If I can be of any personal assistance to you please do not hesitate to contact me directly at the dealership on 727-324-1800 5550 or by email at temery@crowncars.com. Sincerely, Todd Emery, Service Manager

November 15, 2018

Thorough service, complete satisfaction I have taken my car into Audi Clearwater a few times for servicing and repair. Drew Walker is my Service Advisor and he is polite, friendly and compet More

by Lori Newlove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Walker
Nov 16, 2018 -

Audi Clearwater responded

Thank you for taking the time to post this review. We are glad to hear that our service department made you feel like family. Our team works very hard to ensure that each guest feels comfortable and satisfied with their visit.

November 14, 2018

Excellent Service at Audi Clearwater Service consultant Shawn Burns did an excellent job to complete my Audi annual service. He explained the completed documentation and answered all of More

by SERVICE
Recommend Dealer
Yes
Employees Worked With
Shawn Burns
Nov 16, 2018 -

Audi Clearwater responded

Thank you for taking the time to share your experience with us. We are pleased to know that Shawn has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

November 14, 2018

Great Experience I’ve always had a great experience going to Audi Clearwater for servicing on my car. On a recent service visit on my Audi A3, I overheard Ryan talking More

by Rey251
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Wolfe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Burns
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