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Audi Clearwater - Service Center
Clearwater, FL
995 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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995 Reviews of Audi Clearwater - Service Center
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May 21, 2020
Great experience at Audi Clearwater I was very pleased with the care and attention shown me by Jessica Geneva when I arrived at Audi Clearwater for a scheduled service appointment for my I was very pleased with the care and attention shown me by Jessica Geneva when I arrived at Audi Clearwater for a scheduled service appointment for my 2001 TT Quatro Roadster. She efficiently and attentively listened to my needs, wrote up my service request and provided me with a loaner while the service issues were addressed. Unfortunately, due to the age of the vehicle, its value, and the estimated costs of the repairs, I was not in a position to proceed. She was truly concerned with my predicament and was very understanding when I declined the repairs since they were not economically feasible. She showed me considerable kindness and I appreciated having had such a pleasant encounter, even though it did not result in the repairs being made. I found her to be an exceptionally considerate and helpful representative of the dealership. I am sure she is a valuable employee and that she will continue to be a major asset to her team. Thank you, Jessica. More
by Pondguy8
Employees Worked With
Jessica Geneva
May 17, 2020
Professional, knowledgable, friendly My appointment was with Jessica Geneva. She greeted me immediately, reviewed the reason for the appointment and took charge. She is professional, kn My appointment was with Jessica Geneva. She greeted me immediately, reviewed the reason for the appointment and took charge. She is professional, knowledgeable and friendly. She and the technician working on my car, Eric Raulerson, kept me informed via messaging and a video of the progress. Indeed impressive! I certainly will make future appointments thru Jessica. My previous experiences with this Audi dealership, including purchasing my car, have all been very positive. Kudos! More
by eagle
Employees Worked With
Andrew Walker, Jessica Geneva
May 11, 2020
Car Runs Like New Thanks again to Mandy Walters and the technicians at Clearwater Audi. My car required the regular mileage service and there was additional work the t Thanks again to Mandy Walters and the technicians at Clearwater Audi. My car required the regular mileage service and there was additional work the technician identified. Mandy kept me informed about the progress. She was able to obtain the best possible price on the repairs and made the experience very smooth with her customer service. Thanks again. More
by AmirKhan
Employees Worked With
May 08, 2020
Outstanding Service This Dealership is one of a kind. I needed to have service. I could not drive due to a recent open heart surgery and my wife was too nervous to drive. This Dealership is one of a kind. I needed to have service. I could not drive due to a recent open heart surgery and my wife was too nervous to drive. The Service department was called and I want to mention a special thank you to MR. Shawn Burns for coordinating the pick-up, drop off of a loaner and subsequent drop -off of my car. This dealership is far from us... We live in the Sun City Area but this dealership really cares about its customers after the sale. I will definitely recommend anyone that wants an AUDI (great Car by the Way) to visit this dealership.. It is worth the drive. I thank the whole organization for running a great operation. Customer: Zenovius Rycar More
by Mollie and Z
Employees Worked With
Shawn Burns
April 29, 2020
Excellent Dealer ALL around Audi Clearwater is easily #1 in Sales and Service! Both Departments exceed excellence in all categories of a Car Dealer. They are a "well oiled" machi Audi Clearwater is easily #1 in Sales and Service! Both Departments exceed excellence in all categories of a Car Dealer. They are a "well oiled" machine. Even during this COVID period, the Teams are there to assist and support with whatever is needed. We have the pleasure of working with Mandy Walters in Service and Vasi in new car sales. Recently we needed scheduled service on one of our Audis... our vehicle was picked up, attended to and dropped backed off. Truly a great experience as always. Mandy is a top notch professional who is very educated with the Crown & Audi Brand. She cares! JB and David J show great leadership making Audi Clearwater one of a kind!. Thank you More
by boltspeedman
Employees Worked With
Other Employees :
JeanMarc Biewend, Vasili Barlamas
April 29, 2020
Always a pleasure. Shawn Burns has been a trusted service advisor with the previous TT and now with the Q5. Scheduling vehicle service is never a pleasure but Shawn Burn Shawn Burns has been a trusted service advisor with the previous TT and now with the Q5. Scheduling vehicle service is never a pleasure but Shawn Burns and the Audi Clearwater team make this necessary evil as pleasant as possible. Vehicle inspection report is always helpful to plan for future service needs. Shawn was able to look up the history of another Audi vehicle in the family to determine tire needs. Thanks again! More
by ptverberg
Employees Worked With
Shawn Burns
April 20, 2020
Very fast, friendly service I have been very impressed with the Service Department at Audi Clearwater. As soon as you drive into the entrance, the porter already is expecting you I have been very impressed with the Service Department at Audi Clearwater. As soon as you drive into the entrance, the porter already is expecting you and knows your name and who your service advisor is. Mandy Walters is friendly, knowledgeable and quickly handles all your service needs. This really is a first class operation. More
by CaptJeff
Employees Worked With
March 25, 2020
Top Rated Service Thank you Jessica for your customer service in providing a Needed repair on my Audi. It was a stress free and timely service experience that you faci Thank you Jessica for your customer service in providing a Needed repair on my Audi. It was a stress free and timely service experience that you facilitated. Keep on doing your thing. More
by Tolson2
Employees Worked With
Jessica Geneva
March 11, 2020
Jessica Geneva is a first place customer servicer provider... She is there to help you with every detail of your dilemma... She's fast ..polite... And understanding of your problem... She is all 5 st provider... She is there to help you with every detail of your dilemma... She's fast ..polite... And understanding of your problem... She is all 5 star customers service rep... Thank you Jessica More
by Robert
Employees Worked With
Jessica Geneva
March 05, 2020
excellent Shawn Burns always does an excellent job I have been at the dearlership a number of times and everytime the service is always great Theron McCoy Shawn Burns always does an excellent job I have been at the dearlership a number of times and everytime the service is always great Theron McCoy More
by tmccoy6
Employees Worked With
Shawn Burns
