Audi Clearwater - Service Center

I very rarely write reviews for any business, but Danielle Hebner made my experience amazing even during a stressful day of other work going on for me. She set me up perfectly to do work upstairs in Danielle Hebner made my experience amazing even during a stressful day of other work going on for me. She set me up perfectly to do work upstairs in dealership, offered me coffee and other snacks, and even hit on all the little things of a perfect experience including calling me by my name when I walked in all the way through me leaving, noting where the elevator was, and giving me an appropriate estimate on how long the service will be taking into consideration my stressful day. I also asked Danielle if the service team could remove a parking pass window sticker on my car. She got it done and was not annoyed with my extra request at all which you often don't see at dealerships. She was SO HELPFUL and very respectable. If I was part of the management team at this dealership, I would make sure Danielle has the opportunity to keep climbing quickly throughout this organization as she is on point, on time, knowledgeable, professional, friendly, judgement free, trustworthy, someone who takes action in perfecting all the little things and someone who I want my business to go to in the future. She even offered to start my car and turn on the AC when I was leaving which was the first time anyone has ever asked me that in any Audi dealership. I live in Tampa and New York and have many options for Audi dealerships, but thanks to her help and friendliness, she will keep me as customer......Highly highly recommend asking to work with Danielle for any Audi customer looking to purchase or anyone needing repairs....she definitely can handle it all. Thank you for all your help Danielle. Best service experience I have ever had. More

Mandy Walters has been our Service Writer for years and continues to exceed our expectations in delivering excellence in service. Everything is handled with dispatch and thoroughly checked to completion, M continues to exceed our expectations in delivering excellence in service. Everything is handled with dispatch and thoroughly checked to completion, Mandy keeps us informed as to when the car will be ready for pick up and she along with Todd E. are the reasons we have bought 6 Audis over the last 21 years at Crown The cars are great but it is the service that keeps them running in excellent condition and it is the two of them that make it happen, More

Jessica and Van were excellent.... Bought the car and Jessica sorted out the keys. They took the time to explain everything and made the experience special... Jessica sorted out the keys. They took the time to explain everything and made the experience special... More

Well, where do I start. This woman is born for service. So polite and knowledgeable, I couldn’t ask for a better rep!! I most definitely love being a Crown customer. They definitely give the royal stressle So polite and knowledgeable, I couldn’t ask for a better rep!! I most definitely love being a Crown customer. They definitely give the royal stressless treatment!! More

Jessica Geneva made getting the car serviced a very easy and pleasant experience. She was well organized, professional and knowledgable. She was very friendly and I appreciated her wearing a mask and wiping and pleasant experience. She was well organized, professional and knowledgable. She was very friendly and I appreciated her wearing a mask and wiping down the interior. (unlike other employees who were not wearing masks while indoors) I can't think of anything Jessica could have done to improve the experience. More

ALWAYS HELPFUL. HAD ISSUE WITH OIL LIGHT AND THEY TOOK IT RIGHT IN TO CHECK PROBLEM. WORK DONE WITHOUT PROBLEMS WHILE I WAITED. COVID PRECAUTIONS IN PLACE. FAVORITE SERVICE PERSON AND DEALERSHIP RIGHT IN TO CHECK PROBLEM. WORK DONE WITHOUT PROBLEMS WHILE I WAITED. COVID PRECAUTIONS IN PLACE. FAVORITE SERVICE PERSON AND DEALERSHIP More

I had my car serviced yesterday by Audi Clearwater. The service advisor, Mandy Walters, was helpful, efficient and had a great deal of knowledge about Audi vehicles and necessary services. The service was service advisor, Mandy Walters, was helpful, efficient and had a great deal of knowledge about Audi vehicles and necessary services. The service was completed and I was on my way after a short wait. I am always appreciative of the service provided by Audi Clearwater, and appreciate the service and assistance from Service Advisor Mandy Walters. More

Dani was fantastic! She was helpful from my arrival, through coordination of the work to be done then through the final completion and paperwork process. She made me feel at home the entire time I was a through coordination of the work to be done then through the final completion and paperwork process. She made me feel at home the entire time I was at the dealership. The video program and communication via text is a great tool for the customer to feel comfortable with the work being done and the technician did a good job on the accomplished work. More