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Audi Clearwater

Clearwater, FL

4.9
2,869 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars. 4. We do care. 5. We won't say no. 6. We will do the right thing. 7. We will share ideas & knowledge. 8. We will listen. 9. We will be a gracious host. 10. We will always demonstrate mutual respect. This crystallizes our sincere desire to provide the finest service, care and attention you would expect and more. That's why we truly feel that Crown Audi is The Better Way to Buy.
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18940 US Highway 19 N

Clearwater, FL

33764

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Showing 2,869 reviews

December 19, 2021

Delicious coffee😊Great customer service.Everyone was Delicious coffee😊 Great customer service. Everyone was nice, and service well done! It was a pleasure being there on the waiting room. More

by Tachi crisanti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Wolfe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Kimball
Dec 20, 2021 -

Audi Clearwater responded

Thank you for your 5-star rating! We are thrilled that our team could provide you with top-notch service and make your experience with us an all-around success! We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

December 18, 2021

Danielle (Danni) Hebner and Crown Audi of Clearwater are the best! I have been to other dealerships and in no way do they compare. Danni is extremely knowledgeable and follows thru 100%. Cannot stress ho More

by johnson.diana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Hebner
Dec 20, 2021 -

Audi Clearwater responded

Thank you so much for your wonderful review! Providing top-notch service is so important to us, and we are so glad that Danielle's and the teams efforts could consistently meet your satisfaction. It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

December 17, 2021

I had a very good experience @ Audi Clearwater with a sales consultant Vilius Vainilavicius. My buying experience was smooth, clear, and prompt. Vilius went above and beyond to get me the best deal. Also More

by Fred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vilius Vainilavicius
Dec 17, 2021 -

Audi Clearwater responded

Fred, Thank you so much for your excellent review and recommendation! Providing a seamless and exceptional experience is so important to us, and we are so glad that Vilius's efforts met your satisfaction! He will be honored to hear of your very kind words and to know that you deeply valued his assistance. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels!

December 16, 2021

Everything they told me on the phone was accurate and the process was very smooth. Bob Kimball and the others were great. More

by Nope123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Shanks, Bob Kimball
Dec 17, 2021 -

Audi Clearwater responded

Thank you for your 5-star rating! We are so glad that Bob and the team provided you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We wish you the safest of travels-on behalf of the entire team!

December 15, 2021

Jessica Geneva in the Service Dept. was very helpful in ordering parts, scheduling service to coincide with the arrival of the part, and offering to arrange a loaner. All was very efficiently handled, and More

by pkc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Geneva
Dec 15, 2021 -

Audi Clearwater responded

Thank you for sharing the positive experience you had with Jessica! Providing quality and efficient service is so important to us, and we are so glad that her efforts could meet your satisfaction! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that Jessica and the team may help you with!

December 14, 2021

I am very satisfied with sales associate Amy Sizemore. She is very knowledgeable and reviewed the various accessories on my new Q3. Amy is a real credit to your dealership! More

by p1947tTOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Wolfe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Sizemore
Dec 14, 2021 -

Audi Clearwater responded

Thank you for leaving Amy this 5-star review! She certainly is a wonderful asset to our team, and we are overjoyed that she could be of assistance to you. We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that she or the team may help you with!

Dec 14, 2021 -

Audi Clearwater responded

Thank you for leaving Amy this 5-star review! She certainly is a wonderful asset to our team, and we are overjoyed that she could be of assistance to you. We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that she or the team may help you with!

December 11, 2021

Absolutely amazing salesman and finance department. Vilius, our salesman answered all our questions over the phone and then when we went to drive up, we hit traffic and called him and said we were goi More

by Jim Sirkis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in finance , Vilius Vainilavicius
Dec 13, 2021 -

Audi Clearwater responded

Jim, Thank you so much for your 5-star review! We are so glad that Vilius and Matt provided you with top-notch service! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

December 10, 2021

Mandy W and the entire Audi Clearwater team deserves more than 5 stars! Excellent service and care they provide to both the customer and their vehicle. They set the example of how the relationship works and More

by boltspeedman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Valdez
Dec 10, 2021 -

Audi Clearwater responded

Thank you for taking the time to leave us this amazing review! We are overjoyed that Mandy and the team could provide you with the A+ service that you so much deserve! It is our pleasure to serve you and your automotive needs in any way possible. if there is ever anything more that we may help you with, please do not hesitate to give us a call!

December 10, 2021

AS ALWAYS, THE SERVICE WITH AUDI CLEARWATER WAS AS ALWAYS, THE SERVICE WITH AUDI CLEARWATER WAS EXCELLENT AND MANDY ALWAYS FOLLOWS THROUGH ON EVERYTHING BEING DONE. ALL QUWESTIIONS ARE ANSWERED AND More

by tgelini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandy Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Audi Clearwater responded

Thank you so much for your 5-star rating! Providing thorough and efficient service is so important to us, and we are overjoyed that Mandy's efforts consistently meet your satisfaction! We are honored to have earned your kind recommendation. We wish you safe travels, and we look forward to providing you and your vehicle with our best care in your visits to come!

December 10, 2021

I’m not sure what happened with Covid and all but the service dept at this Audi dealer went into the crapper. I have a new 2017 Q7 prestige with all timely services done by them. It came out of full warr More

by desidoc2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Emery
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Geneva
Dec 13, 2021 -

Audi Clearwater responded

Omar, As we explained at the time, and as you state in your review, a water pump is a mechanical part and they do wear out. As you also stated, your vehicle was out of warranty with no extended warranty plan. As such, the costs of repairs falls to you. We see from your service records that you have regularly performed oil changes on the vehicle but have declined all of our recommended services. We apologize if you found Todd to be anything but polite. I did leave you a voice mail and would be happy to discuss this further if you wish. Sincerely, David Jacovides, General Manager

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