Audi Clearwater

They constantly order the wrong parts. Customer service is a joke. Now I'm without a car for another week unless they screw up again which is common for them because the parts department Customer service is a joke. Now I'm without a car for another week unless they screw up again which is common for them because the parts department can't do their job correctly as usual. Who at Audi is gonna drive me around and pay me for lost wages??? More

Had my 30K service last week. The experience was exceptional. My service representative Mandy Walters was everything an Audi customer would want in a Service Rep. Knowledge, Exper The experience was exceptional. My service representative Mandy Walters was everything an Audi customer would want in a Service Rep. Knowledge, Experience, Professionalism, and Kindness. I did not get any of the other names on the service team that helped Mandy serve me, but the visit was smooth and nice seeing all the new Audi models of today. Thanks Clearwater Audi ! More

Excellent service and knowledgeable. Paperwork process was fast and efficient.I would recommend anyone to buy a vehicle here as they were excellent Paperwork process was fast and efficient.I would recommend anyone to buy a vehicle here as they were excellent More

I was very happy with my salesperson, Amy. But unfortunately their service department and the entire process leaves a lot to be desired. Purchasing or leasing a vehicle is a single, 1 day tran But unfortunately their service department and the entire process leaves a lot to be desired. Purchasing or leasing a vehicle is a single, 1 day transaction. Servicing that vehicle lasts forever. Scheduling is a nightmare as you get routed to a call center, explain your issue, then you get routed to the store only to get a VM. Then you may or may not ever hear anything. When you do.....they are "Swamped" all day, everyday. One would think if business was that good - they would have the staff to support it. I guess COVID is a forever thing with them. My next Audi deal will be at another dealership. More

If I had to pick one service advisor for the rest of my life, it'd be Fady Awadalla! He went out of his way to advocate for needed warranty repairs, fought to keep costs low when the warranty company would life, it'd be Fady Awadalla! He went out of his way to advocate for needed warranty repairs, fought to keep costs low when the warranty company wouldn't play ball, and kept in constant communication with me for nearly 2 months! He went beyond throwing parts at the car and spent extra time with the techs to ensure the root of the problem was addressed (in my case, 2x faulty high-pressure fuel pumps). I truly appreciate his care, advocacy, and outstanding leadership. He truly sets the standard for himself and his peers, and I will not hesitate to work with him again in the future... He is a credit to Audi Clearwater, and transformed what could've been a terrible situation into outstanding one, despite very difficult and trying circumstances. My S6 runs great once again. Thank you! More

Al was super great. He knew what we wanted and he went the extra mile to make sure we got it. He knew what we wanted and he went the extra mile to make sure we got it. More

Amy Sizemore was incredibly helpful and helped me get my dream car. Ryan, the financing manager was also great to work with. dream car. Ryan, the financing manager was also great to work with. More

I was impressed with the professional approach that Vilius Vainilavicius showed. He was very knowledgeable about the vehicle details and the different features and options. Equally important, his hones Vilius Vainilavicius showed. He was very knowledgeable about the vehicle details and the different features and options. Equally important, his honesty and approach through the whole buying process made this the most enjoyable car buying experience I have ever had. More

Vilius was great to work with and explained everything very well. We highly recommend him! very well. We highly recommend him! More

Villis Vainilavicius is a 5 star sales expert. We lost all our cars in hurricane Ian. I called dealer after dealer from Naples to Tampa. Finally, somewhat dejectedly, I spoke with Villis. I men We lost all our cars in hurricane Ian. I called dealer after dealer from Naples to Tampa. Finally, somewhat dejectedly, I spoke with Villis. I mentioned generally that I was looking for an Audi sedan and was flexible as i needed a car. Villis had a great positive attitude and assured me that he could find one. The next day he had identified a gorgeous Audi S8. I absolutely love the car and will never buy a car from anyone but Villis. If he moves to Kia, I will buy from Villis only! Thank you. RH More