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Audi Clarksburg

Clarksburg, WV

4.8
139 Reviews

1 Stoneybrook Rd

Clarksburg, WV

26301

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139 Reviews of Audi Clarksburg

December 16, 2024

Great customer service! Service Advisor Grace Titus is very professional and kind. I was in and out for a regular service. You all did an outstanding job! Thank you. More

by Rettadawn1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Titus
Dec 20, 2024 -

Audi Clarksburg responded

Thank you for taking the time to review us. We appreciate the opportunity to perform your service work!

November 26, 2024

One of the best in America. They are dependable and on time and they rock More

by annie42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 01, 2024 -

Audi Clarksburg responded

Thank you so much for taking the time to review us. Our staff loves to hear that you are happy with your service. We appreciate you.

November 21, 2024

Excellent repair service and great pick up and delivery. I am glad i bought my car at Clarksburg Audi More

by Croba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus and Brandon
Nov 23, 2024 -

Audi Clarksburg responded

Thank You for taking the time to share your service experience. We are thrilled to hear that we met your expectations and look forward to taking great care of your vehicle!

October 26, 2024

All the employees are very friendly but I must say the Service Department is just outstanding....friendly, helpful and just a pleasure to be around. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus....
Nov 02, 2024 -

Audi Clarksburg responded

Thank you so much for the feedback Ann. We really appreciate it and are happy to assist in all of your automotive needs.

October 26, 2024

Excellent service, requested tire rotation and balance. The service tech checked. For any mechanical reason for the vibration I was experiencing and said the everything was fine, but the tires were very ne More

by P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
Nov 02, 2024 -

Audi Clarksburg responded

Thank you so much for the great rating and comments. We appreciate the opportunity!

October 23, 2024

accommodating, very friendly, technicians very efficient. acyually sold me another service we rescheduled for November brake fluid service. we come 45 miles to have work done at this dealership More

by rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service advisor
Oct 23, 2024 -

rich responded

very good dealership to work with

October 12, 2024

Really nice folks. Service is complete, timely and friendly. They also have very nice and comfortable facilities. More

by nittanyded
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Eschnem, Barb
Nov 02, 2024 -

Audi Clarksburg responded

Thank you for taking the time to review us. We appreciate the opportunity to service your vehicle and are thrilled to hear that you had a great experience!

September 27, 2024

The employees are nice. However I had to return to the dealership because gasoline leaking out of the car. They repaired it immediately. However it should have been done pr More

by marjorie.desmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sorry I didn’t get a name
Oct 05, 2024 -

Audi Clarksburg responded

Thank you for taking the time to review us. We will review with our service team and ensure your future visits meet our expectations and yours.

September 20, 2024

Kameron, Chris, and Noah made the process smooth and quick! They ensured I had all the necessary information before making the decision to purchase. They were very open and honest. I highly recommend wo More

by Fractals182
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kameron, Chris, Noah
Sep 29, 2024 -

Audi Clarksburg responded

Thank you for the opportunity to be your Audi dealership. We really appreciate it and love to hear that you had a great experience.

July 27, 2024

Great service. Very good communication and very polite. Kevin was very informative. Facility is awesome great waiting room More

by Debbied1shally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 30, 2024 -

Audi Clarksburg responded

Great to hear that you enjoyed the facility and that your service experience met your expectations. Thank you so much for taking the time to review us.

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