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Audi Clarksburg

Bridgeport, WV

4.9
148 Reviews
Call Dealership (304) 427-6413
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730 Lodgeville Rd

Bridgeport, WV

26330

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148 Reviews of Audi Clarksburg

February 20, 2023

This is the worst dealership I have ever been associated with. Horrible customer service I have ever encountered. Never a phone call, never an update via e-mail. I would NEVER bring my vehicle to this de More

by nevrmary69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Allawat and Marcus
Report | Print
Feb 25, 2023 -

Audi Clarksburg responded

We are sorry to hear that you had a negative experience. Our Audi service customers normally receive updates via text or email throughout their vehicle repair. We will investigate to be certain all of our customers are indeed receiving those.

Feb 25, 2023 -

nevrmary69 responded

I could give you a nightmare story about this dealership. Worst experience ever, and, i will be making it known

January 28, 2023

Audi of Clarksburg is a great dealership. The selection is great and Austin is very helpful in sales. Overall great experience and I would highly recommend this dealership. More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Feronti
Report | Print
Jan 30, 2023 -

Audi Clarksburg responded

Thank you Mark! We appreciate the opportunity and are thrilled to hear we met your expectations.

January 27, 2023

Friendly, clean, explained that they would fix the door handle and install and update that would take approximately 45 minutes. More

by vinessia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea.
Report | Print
Jan 30, 2023 -

Audi Clarksburg responded

Thank you for taking the time to leave a review. We appreciate the opportunity.

January 27, 2023

Very Clean, Organized & Competent Was very pleased ! Adjusted my arrival as a result of getting caught in Traffic - Very Accommodating! More

by Jeffmorrissr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager
Report | Print
Jan 30, 2023 -

Audi Clarksburg responded

Thank you for taking the time to review us Jeff. We appreciate you!

January 25, 2023

Everyone is super nice and accommodating. Anytime I have a question they make sure to answer to the best of their ability and find a solution. More

by Anida2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
Report | Print
Jan 30, 2023 -

Audi Clarksburg responded

Thank you for taking the time to review us! Our staff loves to hear from our customers.

January 07, 2023

Did a nice job of servicing my A-4 and as a bonus had it nice and cleaned when they delivered all at no additional costs, pretty cool! More

by whocann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike & Lucas
Report | Print
Jan 13, 2023 -

Audi Clarksburg responded

Thank you for taking the time to review us! We appreciate you and look forward to continuing to care for your A4.

January 05, 2023

Clarksburg Audi was a no pressure sale on my 23 Atlas Cross Sport. Friendly and Quick getting me out the door in my new ride. More

by jfdavis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chauncey Shields
Report | Print
Jan 13, 2023 -

Audi Clarksburg responded

We love to hear that Jeff! Congratulations on your new Cross Sport and we look forward to doing our small part to help take great care of it for you.

December 16, 2022

Had our Q3 in for recall. Work was done in a timely fashion and was actually done before promised time. Easy service guys to deal with. Everything was explained about the work More

by Winnie18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get names
Report | Print
Dec 25, 2022 -

Audi Clarksburg responded

Thank you for taking the time to review us! We appreciate the opportunity to service your Q3.

December 08, 2022

Clarksburg Audi made buying quick and easy, plus the staff was great! Would definitely come again. More

by Phillips309
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chauncey Shields
Report | Print
Dec 13, 2022 -

Audi Clarksburg responded

Thank you for giving us the opportunity to be your Audi dealership. The staff loves to hear from our customers !!

August 30, 2022

Audi of Clarksburg is a great dealership! ! Everyone that works there are very friendly and helpful. More

by lisag1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Barb
Report | Print
Sep 04, 2022 -

Audi Clarksburg responded

Thank you so much for taking the time to share your thoughts. We appreciate you!

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