Audi Cincinnati East

Austin Symmes was very freindly and helpful. Austin Symmes is very freindly and helpful and took care of me as soon as I came in. I also had tech questions on my S5 with the Audi Brand Specialist Austin Symmes is very freindly and helpful and took care of me as soon as I came in. I also had tech questions on my S5 with the Audi Brand Specialist James Robinson who took time to explain to me in great detail. I have had alot of questions since purchasing my S5 and james is always there for me. More

Extremely professional and honest. No games Best car purchase experience EVER! Went to several dealerships and had the same typical games. Not here, they were forthright, honest, and made me fee Best car purchase experience EVER! Went to several dealerships and had the same typical games. Not here, they were forthright, honest, and made me feel so comfortable. Especially being a female. Highly Highly recommend them. More

Beautiful dealership, stunning vehicles, top notch staff NOTE: This dealership is now AUDI CINCINNATI EAST. I recently took delivery of my brand new 2016 Q3, which I ordered in April, and took delivery abou NOTE: This dealership is now AUDI CINCINNATI EAST. I recently took delivery of my brand new 2016 Q3, which I ordered in April, and took delivery about 3 1/2 months later. My salesman, Todd Jamison, has a unique and fun approach, while also knowledgeable and easygoing. He was in constant contact with me the entire time. He knew how excited I was, and kept an eye on the build status and shipping progress. His attitude, commitment, and sense of humor (and putting up with my anxiety!) are outstanding, and he really made this process fun. It was an amazing experience to track the ship carrying my new car across the ocean. Todd was fabulous working with me on the credit app as well. He knew I was concerned about doing the credit pull at just the right time, and he was with me all the way - got me approved at A Tier! Delivery day was SO exciting!! While signing the paperwork, my new car was right next to us in a big glass room. Like a great big shiny present! And lucky me, Todd is also the finance manager, so he got to do my paperwork too! This is obviously an area of strength for him, as the process was fast and efficient. The dealership is so beautiful, I just want to hang out there! The spacious glass building is full of gleaming new Audis, and beckons you to take one home. I just love this place; I am very happy with my purchase and entire experience. More

This is 2nd time I came here for service, and it was very easy to get appointment with Audi loaner. They are very friendly and willing to help for any problem. easy to get appointment with Audi loaner. They are very friendly and willing to help for any problem. More

I drove 7 hours to purchase a used 05 LegacyGT from this dealer. I saw the car on Autotrader and contacted them to see if the car was still available. They responded within the hour and we started working o dealer. I saw the car on Autotrader and contacted them to see if the car was still available. They responded within the hour and we started working out financing options. The following week I drove to the dealership and as soon as I walked in the door they treated me like royalty. Everyone was so friendly and they even had the car I was interested in all detailed in the showroom. (very impressed) I test drove the car and noticed the clutch was slipping and told them about it. They offered to pay part of the cost of getting it fixed, which of course I accepted. It took a few weeks to receive the check, but they did send it and I couldn't be happier with the service and the car. I wasn't there to purchase a Audi, Porsche, Volvo or a Muratti, but they treated me with respect which meant a lot. I would definitely drive the distance to do business with again. More

They are so arrogant! I have yet to have a good experience with them. I have a 99 A4 - I bough it used. When I needed an aftermarket cell phone installed, the phone company asked if mine was a 99 o experience with them. I have a 99 A4 - I bough it used. When I needed an aftermarket cell phone installed, the phone company asked if mine was a 99 or a 99.5 (apparently they made quite a few changes) I went in with my car and they claimed there was no difference-and pretty much laughed at me. It turns out there is a big difference and I had to reorder a new bracket. On another occasion they fixed my axel. A month later the car was making odd noises so I asked them to look at it. He would not give me a loaner but said he knew some rental companies! The car has 32k miles... I have seen many angry customers and I have seen the Service Manager very arrogantly tell people what isn't his problem. It is obvious that Audi is not Lexus or even BMW! --Go to Northland -- it's worth the drive! More

I drove an hour and a half twice to look at an A8 and both times it was in the shop. I called before I went and they told me the car would be available for me to drive, etc. The second time I even talk both times it was in the shop. I called before I went and they told me the car would be available for me to drive, etc. The second time I even talked to a manager making sure the car would be available, he said yes, when I got there an hour and a half later the car was in their body shop for a paint touch up.<br><br>The dealership(s) seem very unorganized with the sales people running across a busy street to another building where some cars are located, etc. In other words, not all the Audi's are at the Audi dealership, some are across the street at the Porsche dealership and some are being serviced at different service center without anyone knowing what's where. More