Audi Cincinnati East

Excellent service Excellent service.I was provided with a loaner car at no cost. I called for an add on service and requested to have the wiper blades changed. There wa Excellent service.I was provided with a loaner car at no cost. I called for an add on service and requested to have the wiper blades changed. There was a slight mix up that resulted in the add on service being delayed. It was done at point of vehicle pick up.Otherwise happy with the service. My service technician reviewed the service done and the multi point inspection. No recommendations, everything checked ok. More

2 year service visit Due to my poor planning, I was 30 mins late to the appointment, but Chris was able to work me in and get my planned work and some other items done. S Due to my poor planning, I was 30 mins late to the appointment, but Chris was able to work me in and get my planned work and some other items done. Set me up with a test drive which allowed me to get some lunch. Facility is comfortable, attractive and has nice amenities More

Service is excellent Chris in service is excellent. I have had Audis since 1986 and never had a better experience in service then with Chris. He will always bend over back Chris in service is excellent. I have had Audis since 1986 and never had a better experience in service then with Chris. He will always bend over backwards to help his customers. More

Very good service I had to wait a little to get my car scheduled but service was good and completed in a timely manner. I was able to work in a quiet conference room a I had to wait a little to get my car scheduled but service was good and completed in a timely manner. I was able to work in a quiet conference room and enjoy their wonderful coffee/espresso options. Service person explained the charges and also cost saving options for future maintenance visits which was very helpful. Everyone is very nice and helpful. More

Great service by the advisor The service advisor Austin was very professional and very on top of things when it came to servicing the car. I have always used Audi Connection due t The service advisor Austin was very professional and very on top of things when it came to servicing the car. I have always used Audi Connection due to a poor experience at Beechmont about 15 years ago but things have definitely changed. Great job by all there. More

Professional hassle free service I brought my 2016 A8L in for both warranty and optional services. I was in and out in a short amount of time on both drop off and pick up with a great I brought my 2016 A8L in for both warranty and optional services. I was in and out in a short amount of time on both drop off and pick up with a great loaner. My Service contact Austin kept in touch as to the progress of my repairs and everything was handled with the utmost professionalism. More

Five-Star Experience My 2018 A4 was recalled for a minor fix. I was able to schedule the repair online within days of receiving notice. The service staff is friendly and e My 2018 A4 was recalled for a minor fix. I was able to schedule the repair online within days of receiving notice. The service staff is friendly and explains things thoroughly. My only other experience since purchase was for the car's one-year check-up in May. Both experiences have been excellent! More

Service Very nice, and work was completed on time and answered all my questions. I will recommend to all my friends and family that may need a car. Very nice, and work was completed on time and answered all my questions. I will recommend to all my friends and family that may need a car. More

Excellent Service The 20,000 mile service on my A3 was done in a professional manner. Scheduling my appointment was easy, and all went smoothly. I will definitely hav The 20,000 mile service on my A3 was done in a professional manner. Scheduling my appointment was easy, and all went smoothly. I will definitely have service done here again. More

Service and inspection Everything was good, the inspection just took them a little longer than expected. But great service and very nice people working there. I will come b Everything was good, the inspection just took them a little longer than expected. But great service and very nice people working there. I will come back for my next service. More