Audi Cincinnati East

Friendly, competent, personable, and professional Chris, Bob, and AJ all welcomed me, addressed service issues (one I requested but did not need, money saved!). The service turn-around was fast and th Chris, Bob, and AJ all welcomed me, addressed service issues (one I requested but did not need, money saved!). The service turn-around was fast and the health prevention steps were both appreciated and wait-friendly. I've been using this dealership for years with my A4 and they are a wonderfully professional and friendly service department, More

Thank you for having service professionals available while many businesses are closed. All is well. Explanations of evaluation were clear. Looking forward to continued relationship while many businesses are closed. All is well. Explanations of evaluation were clear. Looking forward to continued relationship More

Great Service I brought my 2013 A5 in for a 55,000 check-up. Service folks found a leaky water pump. Dealership gave me a loaner and they repaired and serviced th I brought my 2013 A5 in for a 55,000 check-up. Service folks found a leaky water pump. Dealership gave me a loaner and they repaired and serviced the car. Everything was done promptly and efficiently. More

Well run, good people Happy with service here. Had some troubles with my A8L that took them to new heights of technical expertise. End result is a great running, excellen Happy with service here. Had some troubles with my A8L that took them to new heights of technical expertise. End result is a great running, excellent car. Loaner pool is nice, too. More

Great Experience Have purchased three cars from Audi Cincinnati East and while all have been great experiences, the most recent purchase was the best yet. Quality peo Have purchased three cars from Audi Cincinnati East and while all have been great experiences, the most recent purchase was the best yet. Quality people, smooth experience, and a great car. More

Great Service The guys are always very helpful and explain things. They did what needed to be done and provided a loaner car, which was very much appreciated. The guys are always very helpful and explain things. They did what needed to be done and provided a loaner car, which was very much appreciated. More

Very professional, fast in fast out. Very clean , great service, i have been dealing with Audi for about 13 years. They are the best. My next car will be from Audi. Love it. Very clean , great service, i have been dealing with Audi for about 13 years. They are the best. My next car will be from Audi. Love it. More

Very professional experience from start to finish! The deal for my trade in and pricing for my new vehicle were very competitive and I appreciate the fairness. deal for my trade in and pricing for my new vehicle were very competitive and I appreciate the fairness. More

good experience i walked into the dealership unannounced on the suggestion of a customer service representative by phone conversation and email contact. a local gara i walked into the dealership unannounced on the suggestion of a customer service representative by phone conversation and email contact. a local garage came to my house and replaced the battery in my audi a4 and the entertainment system went into 'safe' mode because the garage did not replace the old battery quickly enough. i contacted audi as suggested in the vehicle book and the representative was most helpful and polite. after the first call he said to take the car to the audi dealer and they would 'unlock' the entertainment system. i explained that i would like to do it following the instructions in the manual, if he would provide more information. he did. he emailed instructions on how to unlock the system. i found and purchased the tools needed to remove the radio so the indentification number could be given to the customer service contact and he could provide the four digit number used to unlock the system. i could not do that so i thanked him for his help. again he told me to take the car to the dealership and they would do the work. so i walked into the dealership and spoke to chris, at the customer service desk. he said the job could be done then and asked me if there was anything else needed. i explained that there were a couple of things to fix and chris said they could be done then and gave me the cost. i chose to have the oil changed and declined the other service after chris explained the procedure. the service was done, the entertaimentt system works and the oil was changed. chris explained the dash light for the abs system could not be reset without inspection and said i could schedule that whenever i wanted. i had not been to this dealer for five years or more. the service manager, rodney greeted me and asked how i was and how the audi a4 was doing. both chris and rodney were polite and helpful. i will return to the dealer in the future. the new building is very nice. tim dixon More

Very satisfied customer I came in for a low tire pressure light without an appointment, I was taken care of immediately. It turned out I had a nail in a tire (unrepairable) a I came in for a low tire pressure light without an appointment, I was taken care of immediately. It turned out I had a nail in a tire (unrepairable) and because the tire wasn’t in stock they made sure they put me in a loaner car so I could get home. Thank you, that is why I bring my car to Audi for service, More